• 8 years ago
What is a PBX Phone System?
PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate within their company or organization and the outside world, using different communication channels like Voice over IP, ISDN or analog. A PBX also allows you to have more phones than physical phone lines (PTSN) and allows free calls between users. It also provides features like transfers, voicemail, call recording, interactive voice menus (IVRs) and ACD call queues.
PBX phone systems are available as Hosted or Virtual solutions (sometimes also called Centrix), and as inhouse solutions to be used on your own hardware.
PBX phone systems are usually much more flexible than proprietary systems, as they are using open standards and interfaces. Modern PBX phone systems are based on standard hardware, which is cheaper and can easier be replaced than a closed systems.


What is VoIP phone?
A VoIP phone is a telephone set designed specifically for use in a voice over IP ( VoIP ) system by converting standard telephone audio into a digital format that can be transmitted over the Internet, and by converting incoming digital phone signals from the Internet to standard telephone audio. A VoIP phone allows the user to take advantage of VoIP technology without involving a personal computer, although an Internet connection is required.Physically, a VoIP phone set resembles a traditional hard wired or cordless telephone set. It employs the familiar ear and mouth ( E&M ) arrangement with an earphone (or earpiece) for listening to incoming audio, and a microphone (or mouthpiece) for transmitting audio. Some VoIP phone sets offer enhanced quality audio, comparable to that on compact disc( CD ). A few VoIP phone sets allow for the transmission and reception of image data during calls, so they can be considered video telephones.