How Mistakes Can Build Brand Loyalty

Join C-Suite host, Jason Forrest, as he interviews Bob McCarthy who has been quoted as saying, “Every company makes mistakes, it’s how you handle those mistakes that determines whether you will be successful.” Bob McCarthy, CEO of Cheyenne Construction started his first company with 3 thousand dollars; today Cheyenne is worth over 40 million dollars. On this C-Suite episode, Bob shares a few of the mistakes he made and how he handled them with such integrity that the missteps actually built more loyalty among his clients.