Robotic welcome: meet South Africa's hospitality bots
In Johannesburg, three robots navigate the corridors of the 453-room upmarket Hotel Sky, answering guests' queries and delivering room service orders. Put in place before the pandemic, the hotel has embraced the new technology even more than it had originally inteded, as a way to help reduce the risk of infection by Covid-19 in a country that has recorded nearly 45,000 deaths.