Has Hospitality Changed Forever?

  • 3 years ago
As with so many industries, customs and practices that seemed set in stone may no longer be the norm in the hospitality industry. We speak to Bryan Jarr, owner of the Jarr Bar in Seattle. He explains what he changed about his business to get him through the pandemic and what practices he will continue with in order to recoup his losses now the pandemic is on the wane. We also speak with Casey Mulligan, an economist at the University of Chicago and economic advisor to President Trump about the challenges to the industry. Finally, we catch up with some New Yorkers enjoying a meal to find out what they are doing to help support their favourite neighbourhood haunts.

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Covid-19 changed so many aspects of our daily lives, simple pleasures like going to a local restaurant with friends temporarily paused- and now doors have reopened some things about our beloved institutions may have changed forever.

Bryan Jarr, owner of the Jarr Barr in Seattle, explains that the community bond among other business owners in the neighbourhood helped see them through the dark days. He hopes that collaborative spirit among restauranters is here to stay.

Bryan Jarr Owner of Jarr Bar, Seattle, WA
but the community support really helped, I think positive, and I hope it's a positive going forward.
I feel very lucky that I did survive because I know a lot of people that didn't, um for a lot of us it's like now this is gonna be the time for us to try to make our money back and that's going to take a long time to do.

It won't be business as usual from here on out though, Jarr says there are many challenges still to overcome.

SOT JARR

I think, I think labour is really going to determine how businesses at least in the near term are able to adap

Economists agree, in the short term, the labor market will be struggle for venues getting back on their feet.

Casey Mulligan, University of Chicago 1.18
the federal government's paying them not to work.And that makes labour more expensive harder to find.

For restaurants trying to keep afloat, things have to change, that can mean streamlining menus and adapting and changing.

BRyan Jarr
I will not be bringing back happy hour for a long time
so the business hours will definitely change coming out of this because again, that also goes with trying to make money back and trying to be lean

One thing that Jarr says is essential- if you love your neighbourhood restaurants and want them to stay open- support them, call in and show your custom. And after a long year, that's something many Americans are happy to do.

MOS FROM NYC

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