Devastated Bognor couple show damage of flooded house
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00:00 within half an hour the whole house was underneath.
00:03 - In fact, I've got two time lapse kind of videos.
00:05 - We got onto Southern Water.
00:07 How long was it since, when did they get out here?
00:10 Afterwards?
00:11 - Three and a half, four hours.
00:13 - Um, so, no, I think about two hours afterwards,
00:16 they, ouch.
00:17 - Yes.
00:18 - They were out.
00:20 They came out, but we couldn't do anything.
00:24 All we could do was try and lift our clothes
00:28 up on the bed out of our wardrobe,
00:29 'cause our wardrobe's filled.
00:30 - And out of context, this is what I was saying about,
00:35 it's not actually the natural rainfall that's done it.
00:40 You can see the river there is,
00:42 that is probably about six foot deep at the moment.
00:45 But as you can see, it's not breached
00:47 our property defences at all.
00:50 And yeah, it has, it's come through the drainage,
00:53 under the house, and just come straight up again.
00:55 - It's literally just coming out.
00:57 - Yeah.
00:58 - The first place, so opposite through there,
01:01 that's where it started to come up through,
01:03 and then it just got too much,
01:05 it's just gone, expanded through the whole property.
01:07 We've removed everything we can, so everything.
01:11 When it happened last time, literally,
01:14 all the kitchen came out, all the bathroom,
01:17 the walls were taken back to their brick,
01:19 and you can actually see from the hallway into the kitchen,
01:22 literally everything was stripped back.
01:24 We have builders in here until July, when it was finished.
01:29 Everything's new, everything.
01:32 You can see, you can see where it's sewage.
01:36 - It's awful.
01:42 So this has actually gone down,
01:44 because it was at the height, it was up to,
01:47 up to the lip, at least the lip there.
01:49 - They've turned their, their pumps are working now.
01:52 - Yeah, because--
01:53 - They've been out, and now their pumps are working.
01:55 - So the pumps failed about 11 o'clock last night,
01:57 which we didn't know they failed,
01:58 because we heard, well, Chrissie next door heard it go,
02:01 but obviously she went to bed, we were in bed,
02:03 and it was only in the morning when we woke up,
02:05 for an hour and a half or so,
02:06 we just did not hear the pumps going,
02:08 because it makes a massive bang,
02:09 and you can hear the water--
02:10 - I've been awake most of the night,
02:11 I've been going in and out, and I'm like,
02:13 pumps, they're not working.
02:14 - So their pumps have failed, again.
02:16 - Well, they told us they failed,
02:17 the man admitted it.
02:18 - Yeah.
02:19 - If you have a look in here, you can't see.
02:22 - Yeah, it's just like a fancy person.
02:24 Whoa.
02:32 - Yeah.
02:33 - That's so--
02:34 - This is all brand new oak floor,
02:37 this is engineered oak floor.
02:39 Everything you see in this house is new, everything.
02:43 And all of us here, we've got a big,
02:48 you could say, over 3,000 pounds on a big, level sofa,
02:52 but it's electric, and it's all gone up into it.
02:55 We've removed it, I don't know why we removed it,
02:57 panic, panic, but it's sewage,
03:01 and it's an opposite, so it's all going in.
03:03 You can't, it's not like it's clean water.
03:07 That's the thing, that's the difference,
03:09 it's not clean water that can be dried out.
03:11 - And you can see, this is where it started.
03:15 (water splashing)
03:18 It started about here, where the drains,
03:24 and this is where our ransom was sleeping.
03:27 - And it just came up?
03:30 In about 20 minutes, 30 minutes,
03:33 since we first started seeing the water,
03:35 we got breached.
03:36 - It was straightening up our stuff on the water,
03:39 and then it breached,
03:40 and it's just gone through the whole bungalow.
03:42 - Again.
03:43 - And I was banging on the door next door,
03:46 'cause they were still asleep,
03:47 and they've gone up, so they've gone upstairs,
03:50 and I was banging and banging,
03:51 but they didn't wake up, so I phoned them in the end,
03:54 and first of all, they thought they hadn't flooded,
03:56 and then the sewage came under theirs too,
03:59 so they've got the same.
04:00 Companies can't get away with this.
04:02 (water splashing)
04:05 (dog barking)