National carrier Malaysia Airlines has officially restored its in-flight meal service and says that it has “moved on” from its relationship with previous catering services provider Brahim’s.
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00:00 [Music]
00:19 As you can see demonstrated, we are not only resuming our normal F&B offerings
00:24 into onboard the aeroplane, but we are dishing out new menus,
00:28 ASEAN delights and so forth. We will continue to improve our offerings
00:33 as time progresses. And it is a painful and tough journey that we had to go through.
00:40 But ultimately, Malaysia Aviation Group remains steadfast
00:44 that we need to be profitable and sustainable for the future.
00:48 Overall, our catering costs on pre-September is 2% of our costs, right?
00:55 So, of course, our ambition is to provide better quality products to our consumers,
01:03 our customers, our passengers. We do see a rise in our costs slightly,
01:06 about 2.5% of our total costs. That's the money that we are investing
01:13 to, I would say, to wow our customers.
01:16 [Music]
01:38 I'm not able to talk about our 30% stake in Rahim,
01:42 but electively, Malaysia Aviation Group has moved on.
01:47 So we have moved on. We are currently evaluating
01:51 our future, potentially setting up our own catering unit.
01:58 And we are currently inviting technical partners, financial partners
02:02 to participate with us. First and foremost, Malaysia Aviation Group has control.
02:07 So we can roll out new menus in a timely fashion
02:12 and you don't have to go and negotiate for rates and so forth.
02:17 We feel that we want to change menus, we can go straight to market immediately.
02:20 That's the efficiency that we can go out to market. And you know,
02:24 in the airline business, it's highly competitive. You need to
02:28 continuously innovate your product. And speed is important to us.
02:33 [Music]