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00:00 Well the idea is to put the power back in the hands of residents when it comes to dealing with management companies.
00:04 At the moment management companies are in control.
00:06 Residents can't change the management company that they're under very easily anyway.
00:11 So they're subject to inflation busting increases in the fees that they're having to pay out.
00:18 And not only that, they're getting poor services as well.
00:20 And so actually what we need to do is to change the law so that residents themselves are able to determine what kind of service they get.
00:27 So it's time to change the setup for management companies.
00:31 The party's over for management companies if you like.
00:33 They have had too much license basically to print money more or less for far too long and it's time the system changed.