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00:00 I need to be able to go quickly, at short notice, on a regular service, one that's less disrupted by
00:10 weather and rail is normally less disrupted by the weather than flying is. But just unfortunately,
00:21 the service actually has got worse since I've used it. It takes me longer to do the same thing
00:30 and more expensive to do the same thing than it did, you know, six or seven years ago. We're
00:37 getting a much reduced service than they, at the same cost that they promised. It's shrink-flation,
00:45 that's what it is. And it's just what seems like anyway, a rather underhand tactic
00:52 to increase or maintain the profitability of their line at the expense of the users of their line.