• 9 months ago
This Valentine's Day, let us show some love to an often-overlooked relationship: You know, the one with our cars...
Being an informed automobile owner is similar to being in a healthy relationship: it takes attention, knowledge, and a sense of understanding to get through the ups and downs.

HERE ARE FIVE LOVE NOTES TO LOVE BEING A GREAT CAR OWNER:

LETS DATE FIRST: Get to Know Your Repair Shop Before Committing: Just like any new relationship, don't rush into the first repair shop that makes you nervous. Before you commit to anything serious, do some flirting—research their reputation, read reviews, and maybe even go on a few "first dates" start with a simple oil change and test the waters by asking questions and being engaged in open and honest dialogue

ARE YOU BEING CHARMED OR BEING SOLD: Funny promises are out, written estimates are in: Charm may be powerful, but a written estimate is your current love language. It's the prenuptial agreement for vehicle repairs, guaranteeing that no unexpected fees sneak up on you like missed anniversaries.

CUPIDS JARGON: Learn Your Car's Love Language: Your cars owner’s manual is more than simply a pretty leather book for your glovebox. It is the key to understanding your automobile's demands and guaranteeing that no smooth-talking salesperson can persuade you that your car requires more than it truly does.

DON’T BE COY: No room to be shy, Speak Your Mind: Communication is essential in every relationship. Learn the terminology so you can explain your requirements and comprehend theirs. Ask inquiries, become acquainted with the lingo, and never allow someone to make you feel inferior for not knowing. It's just like asking for directions in a relationship—absolutely vital.

LOVE AT FIRST TRUST: Stand firm yet foster mutual trust: Be confident in your knowledge and rights as a customer. Show them you're not someone who will be taken advantage of, but keep in mind that the aim is to have a long-term, good relationship with your repair company. You are searching for mutual respect, honesty, and some give-and-take. It's all about striking the balance between not being duped and not having your automobile abandon you on the interstate. practice asking more than telling.

For more information visit mazvo.com
Transcript
00:00 >> The following portion of the
00:04 Arizona daily mix is sponsored
00:05 by Mosvo auto car care center.
00:09 >> It's the day of love and we
00:10 are all showing some extra
00:11 affection in our special
00:13 relationships but what about the
00:14 very unique relationship we have
00:16 with our vehicles?
00:17 Shahay from Mosvo is here to
00:19 share some tips on how to keep
00:21 your auto relationship cruising
00:23 along.
00:24 Welcome, Shahay, how are you
00:25 doing?
00:26 >> I'm doing great.
00:28 Happy valentine's day to
00:30 everybody.
00:31 >> Happy valentine's day to you.
00:32 Tell us how everything is going
00:33 over there.
00:34 Anything new with you guys?
00:35 >> No, actually just we're here
00:38 loving, repairing, loving,
00:39 taking care of cars.
00:40 That's what we do every day, day
00:41 in and day out.
00:42 We're sort of like the er.
00:43 You come in, we fix you, get
00:44 you going back to normal.
00:45 >> Okay.
00:46 Well, for those of us who want
00:47 to show a little extra affection
00:48 to our cars today because it is
00:50 the day of love, let's talk
00:52 about our little bullet points
00:53 that we have here.
00:54 So let's date first.
00:56 Getting to know your repair
00:57 shop before committing.
00:58 So tell me a little bit about
00:59 what that means.
01:02 >> Yeah, actually, you don't
01:03 want to ever just pop into a
01:05 repair shop you've never been
01:06 to in an emergency to say, oh,
01:08 this is going on or something
01:09 is leaking or my engine light is
01:11 on because you just don't know
01:13 what they are all about.
01:14 So you want to be preemptive and
01:16 say, you know what, I found the
01:17 shop that I like.
01:18 I think I'll go in and just test
01:20 them out by doing a simple oil
01:21 change.
01:22 Hey, my wiper blades are bad or
01:24 my air filter.
01:25 Check my tire pressure.
01:26 Go in, get to know the facility,
01:28 meet the manager, meet the
01:29 owner, get to know them.
01:30 That way you kind of have a feel
01:32 of, all right, you know what,
01:33 this is going to be good.
01:34 I feel good.
01:35 I'm going to come in for my next
01:36 actual repair.
01:37 So always check them out first
01:38 before just popping in.
01:40 >> Okay, Shahay, so how do we
01:42 know if we are being charmed or
01:44 if we're being sold?
01:48 >> Yeah, so charmed is, you
01:50 know, you get a lot of what I
01:52 call loud decorations.
01:53 Oh, you know, the excitement of
01:54 oh, my God, this is such a
01:56 beautiful car, the compliments
01:57 on the car, the compliments on
01:58 you.
01:59 At the end of the day, it's nice
02:00 to have that banter and it's
02:01 nice to feel like you're part of
02:02 the family, but you're here to
02:04 have your car repaired.
02:05 So you need to take control of
02:06 that conversation and say, look,
02:07 I appreciate everything, but
02:08 let's focus on what needs to be
02:10 done and ask the right
02:11 questions.
02:12 >> Okay, that's a great tip.
02:14 Okay, so this next one here
02:15 says, learn your car's love
02:17 language.
02:18 So I love this because if you
02:19 have ever heard about the five
02:21 love languages, it can be
02:22 quality time, it can be words of
02:24 affirmation.
02:25 So what does this mean when it
02:26 comes to your car?
02:30 >> When it comes to your car,
02:31 it's actually knowing what the
02:32 components are.
02:33 We all know it's a tire, we know
02:35 a side view mirror, we know a
02:36 windshield, but what about an
02:38 alternator or a water pump or a
02:39 starter?
02:40 Most people, you'd be surprised,
02:41 don't even know that the car
02:42 doesn't have a carburetor
02:43 anymore, and I have a lot of
02:44 folks that are, oh, I think the
02:45 carburetor's bad.
02:46 No, owner's manual, that's not
02:48 there for decorations.
02:49 It's in your glove box, it's
02:50 in your glove box, open it up,
02:52 go to the index, read all the
02:54 bullet points of oil, engine,
02:56 transmission, belts, hoses.
02:58 If you know the lingo, that way
03:00 you're not throwing like a
03:01 Seinfeld episode of, oh, that's
03:02 a muffler bearing, there's no
03:03 such thing.
03:04 So you want to make sure that
03:05 you're not throwing words that
03:06 you made up to help sell the
03:08 fear factor.
03:09 So if you know your car's lingo,
03:11 you'll be able to say, oh, okay,
03:12 I know what a water pump looks
03:13 like, show me.
03:14 That's the way to take control
03:15 of not being taken advantage of.
03:17 >> Okay, well, I love that
03:18 reference to Seinfeld because,
03:20 yes, there's, you know, all of
03:21 us out there who don't actually
03:23 know what we're talking about
03:24 when it comes to a car, but
03:25 that's such a great point.
03:26 You need to learn about your
03:27 car, and like you said, that
03:28 manual is there for a reason.
03:30 Okay, so we don't want to be
03:32 coy, right?
03:33 We want to speak our minds.
03:34 What does that mean in terms of
03:36 car language, speaking to your
03:37 car?
03:40 >> Yeah, basically, be honest,
03:42 be up front.
03:43 The more you tell, the better it
03:45 is.
03:46 If you just say, oh, I'm going
03:47 to fix it, that's not really
03:48 enough.
03:49 It died while I was going
03:50 uphill.
03:51 I had two people in the car.
03:52 The A.C. was on.
03:53 Make sure that you're not
03:54 embarrassed.
03:55 If you tried to attempt to
03:56 repair yourself, like you open
03:57 up the door panel to try and
03:58 fix the window and you didn't do
03:59 a good job, be up front and say,
04:01 look, I tried, I goofed up, I
04:03 think I broke something, please
04:04 check it out.
04:05 That's more being up front and
04:06 honest and not just being
04:07 timid and saying, I don't know,
04:08 I'm not a mechanic.
04:09 Be up front, have that open
04:10 dialogue and honesty, build on
04:11 that trust.
04:12 >> Okay, so, you know, I'm
04:13 going to ask you a question.
04:14 You're going to ask me a
04:15 question.
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