Which? names M&S as nation’s favourite supermarket: What’s yours?
For the third year in a row, Marks and Spencer has been named the nation's favourite supermarket in research conducted by consumer group Which? The chain scored five out of five stars for customer service, store appearance and quality of products but got just two stars for value for money. Which is your supermarket of choice?
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00:00 I should have really liked Lidl to be honest. Maybe Asda. My go to is probably a Sainsbury's.
00:07 M&S is fantastic we like the food in particular. The Co-op from Tesco's and Aldi's. Well the
00:12 one that's closest to Co-op. I do actually quite like Marks and Spencer's. You go to
00:18 Tesco's because it's closer. I do shop at Marks and Spencer's yeah. Lidl. Lidl by Lidl
00:23 by Lidl by Lidl by Lidl. Each year W.I.T.C.H. conducts their annual supermarket satisfaction
00:30 survey and this time M&S has been awarded the top prize for the third year running.
00:36 In second place was German budget giant Aldi and in a separate survey of online supermarkets
00:41 Iceland came out on top. However Asda and Morrisons were found to be at the bottom of
00:45 the watchdogs rankings. There are many different factors that go into where you choose to do
00:49 your shop though. Here's what some of you had to say. I wish she was my favourite. I
00:54 wish I could have gone to shop at Marks and Spencer's. I mean don't get me wrong I love
00:57 the love the Percy Pigs the Easter stuff's brilliant. You know the Colin Caterpillars
01:01 but could never afford that. Tesco's and Aldi's are good value and good quality. Same as the
01:05 Co-op so I think the prices are good in all three shops and the quality is good and reliable.
01:10 I think if I do sort of like gravitate towards one it would be Sainsbury's. I do like Sainsbury's.
01:14 It's quite a nice atmosphere in Sainsbury's. I can't say I've set foot in a Marks and Spencer's
01:19 that much so I'm not quite sure if it's worth it for them but if they're nice then they're
01:24 nice. I just shop anywhere that is local for me. So like I work with Morrisons or just
01:31 the farmers nearby. I only buy clothes from there. My favourite used to be Debenhams.
01:35 Well now that's gone. I've changed my allegiance now to Marks and Spencer's. And I'm that age
01:42 as well aren't I? Let's be honest. And what about your food shop? Oh no we get special
01:46 stuff from there. If you want something extra nice we go to Marks and Sparks. The food is
01:51 consistently good and you've got things in there that you can buy that you can't probably
01:58 buy in Aldi. I think actually the basic, a lot of the basics are the same price as anywhere
02:04 else like the biscuits and the honey. It's the same price as Tesco or even Lidl. I tend
02:11 to try to avoid going to supermarkets because of all the plastic wrapping and also because
02:16 I'm a single parent working from home I actually get a delivery from Abel and Cole which comes
02:23 in a cardboard box. They take back the cardboard box. There isn't a lot of plastic involved
02:27 and I like to support my local butchers if I'm buying meat. We do tend to pop in and
02:31 it's more of a treat for us. We don't necessarily do a full shop there but yeah I mean I don't
02:37 have a favourite supermarket. Really nice clothes, really well made and all the standards
02:44 they do really really well and the food is a real treat. They have the best pea and ham
02:48 soup. We may even go there for our lunch. Oh yeah okay yeah. MLS is good when you want
02:53 to splash out and like you know like maybe it's a Friday and you want to get like a nice
02:59 lasagna or pizza or something but just for your day to day you want Lidl or Aldi or...