Martin Lewis gave an urgent child benefit update after thousands didn't receive their HMRC payment.Source: This Morning, ITV
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00:00 The 500,000 people who missed payments yesterday will get those payments on Wednesday.
00:05 People who were due their payments today, they'll be fine.
00:08 They will be made today, as far as we've been told.
00:11 Now, the most important thing I can say is if the fact you didn't have your payment caused
00:17 you a knock on cost, not if it caused you hardship generally, I'm afraid, but if it
00:20 caused you a knock on cost, for example, you had charges because a payment that you were
00:24 expecting to be able to make from your bank account bounced, then I would go on to the
00:30 gov.uk site.
00:31 HMRC has a complaint form.
00:33 I'll put it on my Twitter and Facebook feeds after I do this interview now, so you've got
00:37 immediate access to the right complaint form.
00:40 Take a picture of whatever charge you had.
00:42 Use your phone on your online banking, whatever you can, and make that formal complaint, and
00:49 I hope you will get recompense.
00:50 And if they're not giving you fair recompense, let me know and I will do what I can to try