HC_Deep Undercover_3of8_Inside the FBI
Transcript
00:00:00The FBI really is a job, it is a mission.
00:00:06New York's a fast-moving place.
00:00:07We always pride ourselves on the cases we didn't work were bigger than the big cases
00:00:11in the other offices.
00:00:13All units, the subject has left the building with an unsub, a white male.
00:00:18The bad guys worry about the law, the law worries about the bad guys, but when you're
00:00:22working undercover, you have to worry about that.
00:00:25We show up at bad things all the time.
00:00:29We see, you know, the real dark side of what humanity can be.
00:00:34This is heavy stuff.
00:00:35We're in the Super Bowl every day, and losing is not one of our options.
00:00:39FBI!
00:00:40Get your hands up!
00:00:59From the Hudson to the East River, from Wall Street to Woodstock, the New York field office
00:01:11of the FBI is the center of the law enforcement universe.
00:01:15Nearly 20 million people pass through its jurisdiction every day.
00:01:23The New York office is the largest of the FBI's 56 field offices.
00:01:291,200 special agents work at 26 Federal Plaza in Lower Manhattan.
00:01:37For half a century, they've tracked foreign spies lurking in the shadows of New York's
00:01:41crowded streets.
00:01:46Nick Dorn and Joe Billy are the FBI's top spy catchers in New York.
00:01:52We are the front line of defense as far as the national security.
00:01:57Billy is in charge of a branch of the counterintelligence division at the New York office.
00:02:03Unlike our partners in the criminal side of the FBI, the work that we do is not often
00:02:09advertised.
00:02:11It's done subtly.
00:02:12In many cases, you don't even read about successful cases.
00:02:16This room at the FBI's New York office is crammed full of closed spy cases.
00:02:22It's a treasure trove of the most intimate details about the world's famous and infamous
00:02:27spies.
00:02:29Some cases have riveted the nation, like Julius and Ethel Rosenberg.
00:02:34They were convicted of espionage and put to death in 1953 for passing nuclear secrets
00:02:39to the Soviet Union.
00:02:44Master spy KGB Colonel Rudolf Ebel controlled the Soviet spy network in the United States
00:02:50while posing as a photographer.
00:02:52He was arrested in 1957.
00:02:55The FBI's New York office blew his cover after he passed microfilm secrets inside this hollow
00:03:01nickel.
00:03:03Dozens of other spies have been pried from their hiding places in New York.
00:03:08It's the world headquarters for the United Nations.
00:03:10Every country in the world is represented here, even those the U.S. doesn't recognize.
00:03:16Spies that the U.S. State Department says sponsor terrorism.
00:03:20We have the United Nations as such, and of course, there are many, many legitimate type
00:03:28of diplomatic functions that go on day in and day out.
00:03:31What our concern is, is finding where that's not the case.
00:03:35Many spies use U.N. accreditation as cover for their illegal activities.
00:03:40Charlie didn't even try to get official credentials.
00:03:43He was the most secret of all foreign intelligence officers.
00:03:47New York is his spies' wonderland.
00:03:52I came here for spying, to help undermine United States and Western civilization, I
00:04:01would say.
00:04:02Charlie's real name is classified.
00:04:05He was a special spy for his Soviet bloc country.
00:04:09Spies from his own homeland didn't even know his name.
00:04:14Charlie wasn't attached to any foreign diplomatic mission, and went through his specialized
00:04:20training alone.
00:04:27I was actually very well trained for at least six years.
00:04:37Charlie was selected to be an illegal intelligence officer by his country because he exhibited
00:04:42a self-confidence that borders on arrogance.
00:04:46I would say that there is something inside of me which gives me this feeling that I have
00:04:55a little bit more than anyone around me, that I know a little bit more than anybody else,
00:05:03that I did something that nobody else can do it.
00:05:11FBI Special Agents Mike Templeton and Bob Lustig cracked the Charlie spy case.
00:05:17They led the FBI team that relentlessly pried Charlie from his deep cover in American society.
00:05:27They relied on him to carry out missions that the traditional type of intelligence
00:05:33officer assigned to a foreign establishment couldn't.
00:05:38To meet with people out of the eye of an investigating agency, in this case the FBI.
00:05:45His tasking was to engage American persons or citizens in order to gain economic, political,
00:05:55military, or proprietary information that can be passed on to his government in order
00:06:01for them to take advantage of the United States.
00:06:05Charlie's specialty was seduction.
00:06:07He would prowl bars looking for people who worked in sensitive jobs where he wanted information.
00:06:13He would home in on lonely drinkers.
00:06:17As soon as I would know that some of them are more ready to drink more beers than regular
00:06:26people, probably I would join them and I would start conversation with them to get friendly,
00:06:33to find some common object, sport for example, girls, and all other subjects.
00:06:44Then Charlie would milk them for their secrets.
00:06:49If Charlie picked up some valuable information, he would return immediately to his apartment
00:06:57and practice his spy trade craft.
00:07:00He'd put on rubber gloves to avoid fingerprints and spread a specially prepared chemical paste
00:07:09on a piece of glass.
00:07:13He'd place an innocuous letter addressed to a friend on top of that paste and a blank
00:07:18piece of paper over that.
00:07:26Then he'd write his secret coded message with the information he had wormed out of his unsuspecting
00:07:32victim.
00:07:37The paste transferred his coded message to the seemingly harmless letter, invisible except
00:07:43to his handlers back home.
00:07:46Charlie was careful to cover his tracks.
00:07:48He'd pour alcohol into a plastic bag and toss the coded letter in it.
00:07:53The alcohol would remove all traces of the paste.
00:08:03The next step would be to steam the alcohol drenched message to dry it out.
00:08:14And finally, press it down inside of a book to dry.
00:08:22Getting information was just one part of his work.
00:08:25Listening to a special radio to see when to meet his handlers was another.
00:08:31Every second evening, for example, at 11 o'clock, I was sitting at my radio to listen
00:08:39to the signal.
00:08:41If I have message or I don't have it.
00:08:43The messages would tell Charlie a specific location where he would receive information
00:08:48from his superiors.
00:08:53Once the FBI got Charlie in their sights, they forced him out of hiding.
00:08:57All units, the subject has left the restaurant with a male unsub.
00:09:01He's wearing a green jacket, he's a white male, about 5'4".
00:09:07After the FBI caught Charlie, he agreed to cooperate with them.
00:09:11FBI Special Agent Mike Templeton.
00:09:16What we did was sat Charlie down and explained to him his options.
00:09:21The decision for him to cooperate with the United States government was entirely him.
00:09:29We don't force those people to cooperate.
00:09:32Charlie showed them how he worked to undermine the U.S. government.
00:09:36The FBI now shows us.
00:09:38This is a brush pass.
00:09:40FBI Special Agent Bob Lustig plays the role of Charlie's handler, who would meet and pass
00:09:45information to him without any direct contact.
00:09:49Lustig meets Charlie at a park bench near FBI headquarters in New York City.
00:09:57He nonchalantly drops a package on the seat next to him.
00:10:00He gets up and walks past Charlie without any sign of recognition.
00:10:06Charlie walks past him and sits down in his place.
00:10:09He then picks up the package and leaves.
00:10:16This brush pass is faster.
00:10:18It takes place in a New York subway station and happens so quickly you might have missed it.
00:10:23Here, in slow motion, Special Agent Lustig is coming up the stairs while Charlie is going down.
00:10:29Charlie practiced this spy dance hundreds of times during his training in Eastern Europe.
00:10:34He says he could do this in his sleep, but it was the loneliness that he could never get used to.
00:10:42It was painful, not physically, but mentally.
00:10:46Most of you spend some Christmas dinner in a hotel with some sandwich.
00:10:53And then you have these feelings of what your loved ones do now.
00:10:59As a one-man show, you can't share your feelings, your thoughts.
00:11:05Nothing with nobody around you.
00:11:08Not even your girlfriend.
00:11:10Charlie recounts what happened when he and his girlfriend went to see the movie True
00:11:13Lies, a film about a salesman who was really a secret agent.
00:11:18So my girlfriend says, I couldn't stand the guy like that, that he can hurt this girl.
00:11:27And in that moment, like this cold sweat came on me.
00:11:32And I said to myself, Jesus Christ, if you would know who is sitting next to you, probably
00:11:37would cut my neck.
00:11:40The FBI has forced Charlie out of the shadows.
00:11:44Now he's married to an American and has a young son.
00:11:47He has a message for America.
00:11:50Be careful.
00:11:52There are so many people around who want to do the same thing what I came here for.
00:12:01Next, a place where no outsiders have ever been.
00:12:06The FBI's secret war room in New York.
00:12:20The FBI's war room, never seen by outsiders before, is one of our government's most secret
00:12:26locations.
00:12:29It's crammed full of state-of-the-art electronics, encrypted phones, high-frequency faxes.
00:12:35It's protected by laser fields against threats of incoming bullets and missiles, as well
00:12:40as security breaches.
00:12:44Here FBI agents, along with other secret warriors in the CIA, DEA, National Security Agency,
00:12:51Secret Service, ATF, and New York City's police, direct the response to terrorist attacks.
00:12:57We have people standing by waiting to be dispatched off the desk.
00:13:06Middle Eastern fanatics committed the deadliest international act of terrorism ever to take
00:13:10place on U.S. soil in New York City.
00:13:13In 1993, they detonated a bomb in the World Trade Center that ripped the giant buildings
00:13:19apart.
00:13:20Six people were killed.
00:13:22Over a thousand were injured in the act.
00:13:25Within days of the bombing, these agents of the New York office's Joint Terrorism Task
00:13:29Force made their first arrests.
00:13:32Just months after the attack, they ran another FBI operation called Tear Stop, which prevented
00:13:38another attack that might have killed thousands.
00:13:45Special Agent Chris Voss is a tough law enforcement officer, but what terrorists almost accomplished
00:13:51in Tear Stop rattled him.
00:13:53I don't know that I can completely explain their sociopathic behavior, what their mindset
00:13:58is.
00:13:59I think a lot with potentially individual's need for power.
00:14:09An informant gave the FBI's New York office this video, made while surveying where to
00:14:14place a bomb inside the Holland Tunnel.
00:14:18If successful, thousands of people would have been killed, trapped in their cars while cascading
00:14:23water drowned them in their seats.
00:14:26The terrorists were pinpointing video surveillance cameras on the tunnel's walls.
00:14:31The FBI closed in.
00:14:32FBI Supervisory Special Agent John LaGoria is not used to discussing his personal reaction
00:14:40to cases, but he now says that Tear Stop really hit him hard.
00:14:47To have people driving through a tunnel like this and to be discussing the destruction
00:14:51that they were looking to bring on to this particular area, it's chilling when you look
00:14:57at it, and I think it had a very chilling effect in the courtroom.
00:15:00The video also hit Chris Voss.
00:15:03That was one of the tunnels that I drive through all the time, and to try to imagine that someone
00:15:08in the car behind you or someone in the car next to you as they're looking around the
00:15:12tunnel are trying to decide where the best place to put a bomb is, is somewhat of a frightening
00:15:19thing to contemplate.
00:15:20The terrorists planned to attack four major targets in New York, the Holland and Lincoln
00:15:26Tunnels, the U.N. Building, and FBI headquarters itself at 26 Federal Plaza.
00:15:34Members of the terrorism task force were aware that the stakes were enormous.
00:15:38It wreaked havoc on their personal lives.
00:15:40You know, I'd get home at 11 o'clock and my family would be sleeping, and I'd be out the
00:15:44door at 5 the next morning.
00:15:46Mike Corrigan is a New York City police detective assigned to the FBI's Joint Terrorism Task
00:15:51Force.
00:15:52The work was so secret, he couldn't even explain to his wife why he was never home.
00:15:57She didn't know what I was doing, and that kind of breaks the intimacy of marriage a
00:16:01little bit because you don't want to have secrets between each other, and this, I had
00:16:06to keep it because of the nature of the investigation.
00:16:10This type of work takes a toll on their families.
00:16:15It's demanding, but it gets in your blood, and sometimes I'm torn.
00:16:19I go home to my wife and tell her that I hate this work, I don't want to be doing it, which
00:16:24is all a lie.
00:16:25And she knows it's a lie.
00:16:26I just try to do that so she won't be mad at me.
00:16:32The FBI's tear-stop trio, Corrigan, Voss, and Liguori, are so close that they finish
00:16:37each other's sentences, but they have different personalities.
00:16:42In spite of what he's seen on his job, Chris Voss has a deep faith in people.
00:16:47In his off-duty hours, he runs his suicide prevention hotline.
00:16:54His partner, John Liguori, views humanity a little differently.
00:16:58Well, I was probably cynical even before getting in with the FBI, but maybe even a little bit
00:17:03more so now, yes.
00:17:05Tommy Corrigan's sense of humor carries him through dark times.
00:17:14He looks at himself and his colleagues through the eyes of a casting director.
00:17:19We've discussed this numerous times.
00:17:21I think John Goodman was me.
00:17:24I think Amin Asante was John, and Garfield the Cat was Chris.
00:17:33Despite the informality, the work of the Terrorism Task Force is deadly serious.
00:17:39Terrorism and spying fall within the National Security Division.
00:17:42John O'Neill runs it.
00:17:44He says that the gravest threat is from terrorists using weapons of mass destruction.
00:17:50So we're very concerned that we are now seeing now the unconventional type of weapon either
00:17:55being threatened or actually being employed.
00:18:00O'Neill says the New York office is protecting the security of reservoirs, railways, bridges,
00:18:06highways, tunnels, communications grids, the financial center, and universities.
00:18:14FBI helicopters monitor New York from the air.
00:18:18FBI frogmen work the sea.
00:18:21FBI shoe leather pounds the pavement.
00:18:24The work is hard, both physically and emotionally.
00:18:29From an emotional standpoint, patience is something that's very, very important.
00:18:34That you not lose, that you not become too jaded.
00:18:40Unfortunately you do see occasionally the dark side, but that you constantly look for
00:18:46the good in people, the good side of life, and the reasons why you do what you do.
00:18:52So why does John O'Neill do it?
00:18:54It just became a passion for me to engage in public service, to engage in protecting
00:19:04our citizens and protecting the United States.
00:19:08Jim Kallstrom headed the FBI's New York office for three years.
00:19:12Hey, Harvey, how you doing?
00:19:14Here he's greeting a local New York hero named Harvey Weinstein.
00:19:18I feel like a brother to Harvey.
00:19:20Wonderful, thanks.
00:19:21That's great.
00:19:22Weinstein is a successful businessman who owned the largest tuxedo manufacturing company
00:19:27in the country.
00:19:29His story is straight from a horror film.
00:19:32He was buried alive here, within sight of the George Washington Bridge.
00:19:37To law enforcement, he's a ray of light in a world that is often dark.
00:19:43Hollywood producers have besieged Weinstein for his story.
00:19:47This is the first time he has shared his experiences.
00:19:51He credits Kallstrom and the FBI with saving his life.
00:19:55How do you take it?
00:19:56Black with a little bit of sugar.
00:19:58I have thought about what it would be like to be in Harvey's shoes.
00:20:02It's not a pretty picture, being down in some hole for that period of time, and cold and
00:20:08dank and no food, and you're living in your own excrement.
00:20:13A nightmare started for Weinstein at 7.30 a.m., Wednesday, August 4, 1993.
00:20:20The day began as usual.
00:20:22He had breakfast at a local diner a few blocks from his clothing factory in Queens.
00:20:26He left the diner and went to his car.
00:20:28And I was looking down as I was closing the door, putting the key in the ignition, and
00:20:36I felt the door being pulled open.
00:20:41I looked out and I saw a man's face.
00:20:47His strength prevailed.
00:20:50Two men forced their way in.
00:20:52One shoved Weinstein into the passenger seat, while another blindfolded and choked him from
00:20:56behind.
00:20:58The car sped away.
00:20:59I pleaded with them to let me out, and at that time I thought it was strictly a robbery.
00:21:08I sensed where we were driving, I was very familiar with the area, while I couldn't see
00:21:12anything and my head was very low.
00:21:15So began a 13-day hell.
00:21:17Suddenly the car stopped and I was pushed out, pushed over a barrier into the underbrush.
00:21:29And again, I was still blindfolded.
00:21:34Then they told me to lie down, face down on the ground, and I heard what was the most
00:21:44frightening sound I guess I've ever heard in my life.
00:21:48Shovels digging.
00:21:51I totally believed they were digging my grave.
00:21:59I broke down and pleaded with them to let me go.
00:22:04Weinstein was pushed down into this earthen crypt eight feet deep and five feet wide.
00:22:10They then chained me, leg, one arm, around my waist to a wall, pushed me down into a
00:22:19sitting position.
00:22:21The kidnappers demanded five million dollars.
00:22:25They forced Weinstein to write a ransom note to his children and his business partner.
00:22:30Then they left him alone in his tomb.
00:22:33They covered the pit with some type of steel or metal lid and I could hear them just covering
00:22:41it with brush, branches, and everything else.
00:22:45So I was alone.
00:22:47That night I believe they rolled some fruit, apples, and other pieces of fruit, and little
00:22:56bottles of water down for nourishment.
00:23:00I could always sense day from night, or I was in utter darkness.
00:23:10Darkness and despair.
00:23:12A misery made worse by the sheer sadism of the kidnappers.
00:23:16The individual who came at night to feed me, he said, Mr. Harvey, Mr. Harvey, I have a
00:23:21big surprise for you.
00:23:23And I said, what is that?
00:23:24He said, I have Jewish cream cheese.
00:23:28And they dropped a bar of cream cheese down, but no bagel, so.
00:23:37Weinstein kept his cool, even bargaining with the kidnappers to reduce the ransom to three
00:23:42million dollars.
00:23:43He agreed to let them record his plea to his family to pay it.
00:23:47These places, if I said it was the pits, it would be making it sound like a palace.
00:23:55It's about four by five.
00:23:56I've never been above ground.
00:23:58You can't see it from topside, but for whatever it's worth, here it is Sunday, and I'm physically
00:24:10OK.
00:24:11I'm wearing down emotionally, and I hope we can pull this off, kids.
00:24:15I love you all.
00:24:16They're pulling the wire.
00:24:17I've got to send a backup.
00:24:19In total darkness, and I decided that if anything went, it would be my mind rather than my body.
00:24:32I had no means to put an end to my own life.
00:24:36Although I toured the path, I could hear a fixed wing, small plane up in the air.
00:24:45And I believed that they were looking for me.
00:24:52The FBI's secret aviation wing was looking for Weinstein.
00:25:01The infrared beam seen here was taken from directly above his grave by the Night Stalker,
00:25:08a classified FBI surveillance plane.
00:25:12In the Harvey Weinstein kidnapping case, we were asked to provide some of our special
00:25:18operations capability, our surveillance capability, our aviation capability, some of the more
00:25:24sophisticated technical capabilities that I really can't go into.
00:25:32Solving the kidnapping became a joint effort between the FBI and NYPD early on.
00:25:39Inspector Robert Martin ran the police missing person squad at the time.
00:25:43He was involved from the very beginning.
00:25:51Thank you, Benny.
00:25:52Initially, Inspector Martin thought nothing of the case, but as information gathered,
00:25:56it turned into a very serious matter.
00:25:59So I thought, hey, maybe the guy had a heart attack.
00:26:02He's in the hospital.
00:26:03Maybe he bumped his head.
00:26:04Maybe he went out drinking.
00:26:05A million different reasons why a person won't show up, but never thinking that we were going
00:26:10to have this case that was going to last 13 days and that he had been a kidnapped victim.
00:26:14So I always save this note just to show how giant oaks from little acorns can grow.
00:26:22It was an intense hunt for the New York City Police Department.
00:26:25The Harvey Weinstein kidnapping remains a special case for all who worked on it,
00:26:30including Captain George Duke.
00:26:32This was the most intense.
00:26:35It was just a very intense case.
00:26:37And all our expertise came to bear in this case.
00:26:41And that's, you know, I mean, Harvey saved himself.
00:26:46His strength and fortitude.
00:26:48But it was the men and women of this division that saved him.
00:26:54Detectives Bill Mondore and Ruben Santiago played a very key role
00:26:58Detectives Bill Mondore and Ruben Santiago played a very key role in saving Weinstein.
00:27:03They searched New York streets with over 100 detectives checking leads,
00:27:08pumping informants and looking for Weinstein.
00:27:12Meanwhile, the FBI sent out a fixed-wing airplane to conduct larger and deeper scope surveillance.
00:27:18With everyone in place, the ransom money was transferred.
00:27:23When Weinstein's son delivered the $3 million ransom, the Night Stalker was able to track him.
00:27:29The bills were marked with heat sensors, detectable by infrared camera.
00:27:35The kidnappers promised to release Weinstein three hours after they were paid.
00:27:40But that time came and went.
00:27:44Had the kidnappers disappeared with the money and left Weinstein in his grave?
00:27:49After several hours, Night Stalker picked up a trail near the gravesite.
00:27:54It was Furman Rodriguez.
00:27:56New York City cops arrested him immediately.
00:27:59At first, Rodriguez admitted that he was paid $50 to drop off bananas and juice to someone in the park.
00:28:08Detective Mondore remembered Weinstein's audio tape and quickly made a connection.
00:28:14Anyway, I'm adequately supplied with water, mostly fresh food.
00:28:21Later, they learned Rodriguez had worked as a collar maker for Weinstein's company for eight years.
00:28:27He turned out to be the ringleader of the kidnapping.
00:28:31Captain Duke, Detectives Mondore and Santiago threw Rodriguez into a squad car
00:28:36and raced up the Henry Hudson Parkway to where he told them he had left the fruit and juice.
00:28:41It was a heavily wooded area, off the highway.
00:28:45I heard voices, sounds, and I had a rock.
00:28:54And I started to pound this metal lid that was covering,
00:29:01although I knew that there was brush covering that, and yelling as loud as I could.
00:29:07As we were walking in, Reuben started yelling, Harvey, Harvey.
00:29:11And I started yelling, Harvey, Harvey.
00:29:13Just on an off chance, he may be somewhere in the area.
00:29:17And finally, one of the voices said, where are you?
00:29:22And I, down here.
00:29:27I heard him removing the brush.
00:29:33And I said, who is it?
00:29:35He said, the NYPD.
00:29:38And being a very brave man, I started to cry.
00:29:42Detectives Santiago and Mondore literally dug Weinstein out of the earth with their hands.
00:29:49They pushed through leaves, dirt, cobblestones, and finally a steel plate that was covering him.
00:29:55We actually pushed it all aside. His hand came through the side of the door.
00:30:00And I grabbed onto his hand and pushed the door back, and there was Mr. Weinstein.
00:30:06And he reached the hand down, grimy, dirty hand.
00:30:10And my grimy, dirty hand, I grabbed it.
00:30:13He was just covered with dirt, and the stench that came out of that hole was beyond description.
00:30:21Feeling relief, release, hope restored.
00:30:27After 13 days, Harvey Weinstein saw the sunlight.
00:30:31Filthy, covered with sores, he was lifted out of his crypt by Detectives Mondore and Santiago.
00:30:38Within minutes, he was surrounded by NYPD and the FBI.
00:30:42Inspector Martin was there.
00:30:45I was just dumbfounded that this was Harvey Weinstein.
00:30:48And I looked at him, and as I said, we had been highs and lows for 13 days.
00:30:53And the only thing that came to mind, I said, Harvey, you son of a bitch, where have you been?
00:30:58And Harvey, without blinking an eye, took like a half a step back and he said,
00:31:02Captain, I've been right here. Where the hell have you been?
00:31:06And then he grabbed me in a big bear hug, and we just kind of embraced for a while.
00:31:11Weinstein was taken to a hospital.
00:31:13He had lost 20 pounds in 13 days and was lucky to be alive.
00:31:18I don't think they were going to continue to feed him.
00:31:20I think had they gotten away with the ransom money, that would have been the last he had seen of food or water.
00:31:25So he might have had a day or two.
00:31:27With teamwork and technology, the NYPD and FBI were able to save Harvey Weinstein's life.
00:31:35How are you doing? What's happening?
00:31:37Robert? Everything quiet?
00:31:39Good. How are you doing? Enjoying yourself?
00:31:43I like to let the horses run.
00:31:45How are you?
00:31:46I hope they're smart. I hope they run in the right direction.
00:31:49Good to see you.
00:31:50If they don't, I give them a good kick.
00:31:52Jim Kallstrom spent 28 years in the FBI and rose to the top.
00:31:57His freewheeling style is synonymous with the New York office that he directed for years.
00:32:04I think you could have taken some good bets on my career throughout.
00:32:08Sure, I think every time you sort of buck the system.
00:32:11Not that I'm this maverick that always bucked the system.
00:32:14I mean, I understand the rules and regulations, and I operate within that boundary.
00:32:20If I have to go to one extreme of the rules to get the job done, I'll do that.
00:32:25We're in the Super Bowl every day, and losing is not one of our options.
00:32:29I'm demanding. I want results, but I think I'm very understanding.
00:32:34If people are trying their best, and they have a good work ethic, and they have a good attitude,
00:32:40then they can pretty much do anything with me.
00:32:43So you get an attitude here. I think it's a good attitude.
00:32:46I realize it has to be sort of slowed down on occasion, because you don't want to alienate everybody.
00:32:52But the New York office has always had that winning attitude, in my view.
00:32:57A former Marine, Kallstrom served in Vietnam before he joined the Bureau.
00:33:02To him, the FBI is an all-consuming passion.
00:33:06The FBI really is not a job. It is a mission. It's a sense of how you feel.
00:33:11I think it's sort of a contract with the citizens to protect them.
00:33:16It may sound like apple pie and Chevrolet, but that's what it is.
00:33:20Jim Kallstrom is a sentimental, flag-waving patriot, and he's proud of it.
00:33:26I believe in the ideals. I'm a very romantic person, in one sense of the word.
00:33:31I mean, this is the United States of America.
00:33:34He built the New York FBI office in this image.
00:33:38People don't suffer fools in this office very well.
00:33:41It's a very fast pace. It's the financial capital of the world.
00:33:44In a lot of ways, it's the cultural capital of the world.
00:33:47The United Nations is here.
00:33:49It was the organized crime capital of the world prior to the decade of the 80s, with five crime families.
00:33:56Kallstrom spearheaded the FBI's war with the mafia.
00:33:59The New York office took the lead in eliminating the Godfathers.
00:34:03Things were big here.
00:34:04I mean, we always pride ourselves on the cases we didn't work were bigger than the big cases in the other offices.
00:34:12Hello?
00:34:13Going to the extreme of the rules and testing limits is how Kallstrom and the FBI
00:34:18finally put mafia leader John Gotti in jail for the rest of his life.
00:34:23It was Kallstrom, a whiz at installing what the FBI calls technical devices,
00:34:28wiretaps and bugs that corroded the Don's cover.
00:34:35It was a good case. We did a good job.
00:34:38I mean, we got John Gotti and we finally found out where he was doing his dastardly deeds
00:34:43and conducting his meetings and we're always better than any of these people.
00:34:48So we got him.
00:34:49Kallstrom went after New York's mob leadership as a criminal conspiracy.
00:34:54Instead of prosecuting individual mobsters,
00:34:57he had the FBI analyze where they fit into the mafia organizations
00:35:01and prosecuted entire mob families.
00:35:05We're not going to fight organized crime with one arm tied behind our back.
00:35:09He built the New York FBI's special operations capability.
00:35:13In the middle of the night, in some basement,
00:35:16you know, to be hooking up technology,
00:35:19you know, working with some little tiny red light so people don't see you.
00:35:23There's maybe a rodent chewing on your ankle.
00:35:25I mean, you have to have special people.
00:35:27And if you're going to find out with some crime syndicate or some terrorist organization,
00:35:32if you've now got intelligence that they're holding their meetings
00:35:35so that you can put some technology in to find out what's happening,
00:35:39you've got to go do that surreptitiously.
00:35:41I mean, you've got to do that under their noses.
00:35:44Shooters, you have ten seconds to fire five rounds. Go.
00:35:49The FBI has its own standards for admission,
00:35:52but Kallstrom added his own for his people.
00:35:55I tell all the new agents that come in here, you know,
00:35:57if any of you in this room came in here for money,
00:36:00you should leave right now.
00:36:01You should give me your credentials and leave right now.
00:36:05I mean, any half-empty people need not apply to the FBI.
00:36:10Meet the new FBI agents of the New York office.
00:36:14They're more apt to carry a backpack than a briefcase.
00:36:17A quarter of the entire office is new,
00:36:21with less than two years' experience.
00:36:24Some say they were attracted to the FBI for its television image.
00:36:29I guess actually a little part of it was because of things like the X-Files.
00:36:34It just has the air about the FBI.
00:36:39It's something that everybody looks up to, everybody respects,
00:36:42and I wanted to be part of an organization that had respect nationwide,
00:36:46if not worldwide, from all of our citizens and people all around the world.
00:36:50Twenty years ago, there were no women in the FBI.
00:36:53Now there are about 140 female agents in New York alone.
00:36:58Mary Beth Paglino is part of the modern FBI.
00:37:02She works on a drug squad investigating major drug cases.
00:37:06She's a working mom with four kids under the age of five.
00:37:10No, no, the main subject.
00:37:12Today is my daughter's birthday.
00:37:14As a matter of fact, he's the godmother of my daughter Samantha's birthday is today.
00:37:20He's my partner, he's a co-case agent on the case I'm running now,
00:37:24and in my family, my husband picks the godfather and I pick the godmother,
00:37:28so there's the godmother.
00:37:30Mary Beth Paglino is married,
00:37:32but many FBI female agents, like Susan Cheslak, are married to their jobs.
00:37:37I do have a personal life when I choose to have a personal life.
00:37:41If I choose not to, then that's my option.
00:37:45It's not nothing that's forced upon you.
00:37:48But personally, for me, the Bureau was a career that I've always longed to have
00:37:54ever since I was in high school.
00:37:57These are the chosen few.
00:37:59Nationally, there are 67,000 applicants for only 800 FBI agent positions.
00:38:07New agents must pass a lie detector test about drug use.
00:38:12More than half are winnowed out.
00:38:18The FBI special agent in charge of administration, Carson Dunbar.
00:38:24The policy on drugs is no use of marijuana in the last three years,
00:38:31prior to taking the examination.
00:38:33No use of marijuana in excess of 15 times.
00:38:37No use of any drug other than marijuana in the last 10 years.
00:38:44And no use of more than five times of any other drugs, such as cocaine or whatever.
00:38:50To Jim Kallstrom, working in the FBI provides the only rush he needs.
00:38:55The reason I'm in the job is because of the seriousness of what we do.
00:38:59You know, that keeps you going. It gives you the adrenaline rush when you need it.
00:39:02And it gives you the feeling, you know, deep in your soul
00:39:05that you're really here to make a difference, and you can make a difference.
00:39:08My streets are the hallways of 26th Federal Plaza.
00:39:12I see the hallways like as my parish.
00:39:14Hey, how you doing?
00:39:15The FBI New York office has an interdenominational roster of staff chaplains.
00:39:20Father Paul Weyrichs is one of them.
00:39:23I just love these people because the thing is that they're such good human beings
00:39:27trying to make a difference in life and in the world.
00:39:31Our community really tries to enter into the lives of people
00:39:35who find themselves, in a sense, against the wall,
00:39:39where they are sick or hurt or they feel no hope in their life.
00:39:46God wants us to have hearts of flesh.
00:39:49How do I keep an agent's heart a fleshy heart?
00:39:55That's my challenge.
00:39:57Father Paul's job is to keep humanity in the agents,
00:40:01even in the most inhumane of times.
00:40:06There are many people that you find who are spiritually wrecked
00:40:10because of the tragedies that they run into in life.
00:40:14You take the TWA situation.
00:40:17I was out there when that happened.
00:40:20I was in the morgue for five days.
00:40:23You see humanity in its worst shape, and it just wrenches you.
00:40:28It brings you to the deepest part of your life.
00:40:32You question life. You question God.
00:40:35FBI Special Agent Cheryl Fletcher worked the TWA crash scene.
00:40:40I didn't want to be cold and just a stone,
00:40:45but TWA for me was a very profound experience.
00:40:51I was called out the very first night that the accident happened,
00:40:56and I was immediately assigned to the medical examiner's office.
00:41:01The challenge for me was to maintain a sense of professionalism
00:41:05and not to be overcome with emotion.
00:41:09If you could have watched how those agents out there,
00:41:12that TWA situation, how they responded,
00:41:15I mean, you have never seen human beings work so hard
00:41:19to find a reason and to make sense of a tragedy like that.
00:41:24But many times you would find them just devastated.
00:41:28The crash of TWA 800 was a national calamity
00:41:32when it went down over the ocean in July 1996.
00:41:36For months, the investigation was page-one news.
00:41:40The nation mourned the 230 killed as members of one big family.
00:41:47Coming up next on Investigative Reports,
00:41:50how the FBI's New York office and other law enforcement members
00:41:53coped with working this death scene for so many hours.
00:41:59Father Paul and Jim Kallstrom led them through the darkness of despair.
00:42:07We thought there was a good chance that this was an act of terrorism.
00:42:11Did we know? No, we didn't know.
00:42:13This was serious. This was a potential act of war if it was state-sponsored.
00:42:18We didn't know. It could have been.
00:42:20Jim Kallstrom burst upon the national scene
00:42:22during one of the worst tragedies that ever hit the country.
00:42:26July 17, 1996.
00:42:28TWA Flight 800 fell out of the sky just off New York over Long Island Sound.
00:42:35The images of the wreckage and shock of the victims' families
00:42:39are embedded in our memory.
00:42:41This is the untold story of the agents and police
00:42:45who searched leads, collected evidence,
00:42:47dragged the sea and dove for bodies.
00:42:51Jim Kallstrom wasn't the cool, detached G-man,
00:42:55the image the FBI had projected for half a century.
00:42:58He was raw emotion and not afraid to show it.
00:43:02And should I be emotional? Yeah.
00:43:07Flight 800 was a terrible experience for the nation
00:43:11and for Kallstrom personally.
00:43:15One of the flight attendants was the wife of an FBI agent in the New York office.
00:43:20Kallstrom had been best man at their wedding.
00:43:23So that made it real personal right from the very beginning.
00:43:26It was horrific.
00:43:29It reminded me a bit of Vietnam,
00:43:31just the horror of some of the scenes.
00:43:34The carnage of war and the carnage of the TWA crash.
00:43:39We came in and flew low at first light,
00:43:42which would have been the next morning,
00:43:45over the scene and the debris was scattered for, it seemed like, ten miles.
00:43:50The smell of burning jet fuels in the air.
00:43:53In fact, there were still a few little tiny fumes.
00:43:56In fact, there were still a few little tiny fires on the ocean.
00:44:01We came down low and could see a number of bodies
00:44:05still being recovered at 5.30 in the morning.
00:44:09It was one of the largest criminal investigations ever mounted on U.S. soil.
00:44:14A hundred detectives, 500 agents, hundreds of other people.
00:44:19Jim Kallstrom was in command.
00:44:21I have thousands of people working around the clock, seven days a week.
00:44:25I've got Navy divers risking their lives down 135 feet.
00:44:30I've got law enforcement divers risking their lives.
00:44:33I have young men and women of the Coast Guard risking their lives,
00:44:37driving into the flames to find bodies.
00:44:41The quiet beach community of Outer Morishes in Suffolk County, Long Island,
00:44:45was transformed into the investigation's control center of this disaster area.
00:44:52They fanned out over nearly 200 square miles.
00:44:57We had to freeze that area.
00:44:59We did roadblocks, we did neighborhoods, we did everything.
00:45:03They checked the sea.
00:45:05Now all boats became important, all stolen boats, missing boats.
00:45:09Rumors of terrorism were persistent.
00:45:11Each was painstakingly examined.
00:45:14Because if it was terrorism, then they were there somewhere.
00:45:16They were on the ocean or they were in Suffolk
00:45:18or they were hiding out in someone's garage or whatever.
00:45:21They were there.
00:45:24And so was the FBI.
00:45:26Kallstrom had moved his operational staff to the crash site.
00:45:30The investigation hit even the toughest of agents hard.
00:45:34Joe Catamasa runs the FBI's Special Operations Division in New York.
00:45:39The tragedy hit home for him, too.
00:45:42I started thinking, of course, my daughter.
00:45:45God forbid if anything ever happened to her, I only have one child.
00:45:48And the first thing that, you know, said back,
00:45:51this is someone's daughter or this was someone's son or someone's father, mother.
00:45:56That sort of stops you.
00:45:58And when you get brought down into that kind of a trough,
00:46:02if you are not able to get out of it on your own or with help,
00:46:05you're not quite functional and you could, in fact,
00:46:09you could be dangerous depending on what your real job is.
00:46:12FBI Chaplain Father Paul Weirich's job was to minister to the FBI's walking wounded
00:46:17and to staunch their pain.
00:46:20It just wrenched people.
00:46:22And I just felt my job at that point out there was to be present.
00:46:27At the time, I did not put it into a religious context
00:46:32only because we had a job to do and there was no time to think about it.
00:46:37You just had to do it.
00:46:39I don't know why it happened.
00:46:41Somewhere there's a reason for it.
00:46:43I have no idea what that is.
00:46:46For me, it has definitely made me appreciate my family a lot more.
00:46:51The first thing I did once I was through working it
00:46:54was I made a reservation to fly home and be with my family.
00:46:58Reports that U.S. Navy missiles had been responsible were investigated and discounted.
00:47:04There comes a point in time when you have to know that this is all crap.
00:47:09Finally, after a gruesome 17-month underwater search,
00:47:14one million pieces of the plane, including 150 miles of wiring, were recovered.
00:47:20Bit by bit, inch by inch, the plane was reconstructed and the skeleton assembled.
00:47:27The FBI concluded the crash was not due to any criminal act.
00:47:31Without specifying why TWA 800 crashed,
00:47:35the National Transportation Safety Board ordered changes
00:47:38in existing Boeing 747 and 737 airframes,
00:47:43saying that the wiring may cause mid-air explosions.
00:47:48But the emotional trauma of the investigation is still searing to many agents.
00:47:53But I think it was at the time that we heard about the children
00:47:58that it really begins to deeply, deeply affect you.
00:48:03At the time of the TWA crash, Lou Chalero was one of Kallstrom's top deputies.
00:48:08You know, you think of your own family, you think of the vulnerability that we all have,
00:48:12I mean, and how life in an instant can be taken away.
00:48:15TWA, I think, certainly for myself personally and the agents that were out there with me during that time,
00:48:20has had a tremendous effect on the individuals in this office.
00:48:24It did become a very personal event for every one of us.
00:48:33For more information, visit www.fema.gov
00:49:03For more information, visit www.fema.gov
00:49:34Special Agent Steve Browse is an FBI undercover agent.
00:49:38For four years, he lived a double life.
00:49:41He tells us about it for the first time.
00:49:44You have twice the concerns.
00:49:46The bad guys worry about the law, the law worries about the bad guys,
00:49:50but when you're working undercover, you have to worry about both.
00:49:53It was long periods of inactivity with short bursts of frenzy.
00:50:02At times, you know, you do feel a little bit alone.
00:50:13The vast majority of these guys live a life of paranoia.
00:50:18In their job, if your boss is mad at you, you may get killed.
00:50:23As an FBI agent, he installed FBI cameras and mics to catch the mob in action.
00:50:29Sometimes he mugged for the cameras.
00:50:34The deals were cut here at the Portofino Soccer Club in Brooklyn.
00:50:38Nicknamed Club Fed, it was part of the FBI undercover operation.
00:50:43It was felt that the social club, it gives you instant credibility on the street.
00:50:50Browse got to know the mob from the inside.
00:50:55The lack of honor amongst thieves, as opposed to this mythical honor,
00:51:04the looking out your windows, the worrying about how your friend today
00:51:09is your executioner tomorrow.
00:51:14It was the FBI's highest level penetration of the mob in New York.
00:51:18It made 47 arrests in its net,
00:51:21including Nicholas Carrazzo and his top lieutenant, Lenny DiMaria,
00:51:26allegedly of the Gambino crime family.
00:51:31You get to a certain point where you're concerned,
00:51:35are the bad guys following me?
00:51:39Are there police agencies following me?
00:51:42This warehouse that Browse ran,
00:51:45buying and selling hijacked goods with the mafia,
00:51:48was also owned by the FBI.
00:51:50But while Browse was working with the mob, he was on his own.
00:51:54You may be locked in a warehouse with four guys that you really don't know very well,
00:51:58and you have a truckload of merchandise you're selling,
00:52:02and you don't know if they intend to pay you or how they're going to pay you,
00:52:07or if you're going to come out of that warehouse.
00:52:11These FBI stills show a hijacked truck leaving its clandestine warehouse
00:52:16and getting on the highway.
00:52:19We used to negotiate on a regular basis for hijacked shipments of goods,
00:52:24and it would be anything from tampon display racks
00:52:30to Donna Karan designer dresses.
00:52:34On the particular hijacked load of designer dresses,
00:52:39Donna Karan and a few other brands,
00:52:44the thieves who hijacked that truck knew they had a valuable shipment
00:52:49worth in excess of $1.5 million.
00:52:54And what they did was they stored it in our warehouse,
00:52:57and then they proceed to scour the five boroughs
00:53:02until they find someone who's interested, who has a dress store,
00:53:07and they would sell them at probably 20% of their value.
00:53:13It wasn't only designer dresses the hijackers were after.
00:53:17They stole everything they could, from guns to police badges and jackets.
00:53:23Cars were chopped up and the parts sold.
00:53:26We would buy anything that we could make money with,
00:53:31and that's what you do on the street.
00:53:34And they felt entitled to it.
00:53:36When they steal something, they consider it theirs.
00:53:39Like, they worked for it, they earned it, and it's theirs,
00:53:42and they're going to stick with it until they make their money
00:53:46or dispose of it in whatever sense that they're going to dispose of it.
00:53:51This is their business. This is what they do.
00:53:55And that's their starting out point,
00:53:57that whatever they have, they're entitled to.
00:54:00Whatever you have, they're entitled to, if they can somehow get it from you.
00:54:04There were times when we bought or stored hijacked loads
00:54:10that you couldn't find a buyer for.
00:54:16Greed is the name of the game.
00:54:19When there were no buyers for a truckload of mattresses, the mob didn't give up.
00:54:23They proceeded to sell them door to door throughout most of Staten Island.
00:54:28And they always would search for what we used to call a home-run load,
00:54:33which would be TVs, nowadays computers.
00:54:36That was like, you died and went to heaven if you got computers.
00:54:40If the mobsters couldn't work the computers,
00:54:43they applied mob justice to them.
00:54:45I went up to the computer to program it.
00:54:47It wouldn't do anything for me.
00:54:49So I went up and I hit the fucking thing with a hammer
00:54:51and I broke the satellite tracker.
00:54:53Being a wise guy was tough on Brow's nerves,
00:54:56but easier on his sleeping time.
00:54:58At the FBI, he's in by 8 a.m.
00:55:00The mob is on flex time.
00:55:03What's a day like at a hood's life?
00:55:07Well, you'd cruise into Brooklyn about 11
00:55:11and stop in at a coffee shop
00:55:14and say hello to 15 other people who had no jobs
00:55:20and were busy picking horses that day.
00:55:23And everybody would be sitting there with their aqueduct or Belmont papers.
00:55:30People would come over to you and,
00:55:33do you have any more jackets?
00:55:36Do you want to buy perfume?
00:55:40Can I see you later?
00:55:42Are you going to be here tomorrow?
00:55:44I got a guy I want you to meet.
00:55:46What I probably enjoyed?
00:55:49Sleeping in the mornings.
00:55:51You never had to get up.
00:55:53I enjoyed being out at night.
00:55:57Having $1,500 or $2,000 in your pocket every day.
00:56:03The best tables in restaurants,
00:56:06the best seats at hockey games.
00:56:09To live the life of a made man,
00:56:11Steve Brow's had to act the part.
00:56:14I hope you're charging for my drinks
00:56:17for next time I come here.
00:56:19I always had a lot of spending money.
00:56:22The joke used to be that I'd have $2,000
00:56:25in one pocket and $28 in the other pocket.
00:56:28The $28 was mine.
00:56:30And that was the money I was worried about.
00:56:33I got $28 here.
00:56:36I had expensive jewelry.
00:56:39I had all the things that say I'm doing well out here.
00:56:46Maybe 4 or 5 o'clock you might go out and get a manicure.
00:56:53When I would go to get my nails done,
00:56:57people would fawn over us
00:57:00and bump people out of the line.
00:57:03We would always be first.
00:57:05The restaurant next door would run over
00:57:08and bring me an espresso.
00:57:11At times, inside, I was a little bit embarrassed.
00:57:16Sometimes the job got a little hairy,
00:57:19Like the time the mobsters took Brow's to dinner.
00:57:22They picked an FBI hangout near his office.
00:57:25He panicked.
00:57:26I faked a beep.
00:57:28I was playing with my beeper
00:57:30so that it sounded like I got a call.
00:57:32I excused myself.
00:57:33I went to a pay phone,
00:57:35and I was able to reach one of the agents on my squad.
00:57:39I begged him.
00:57:40I said,
00:57:41I know you're probably on your way out the door,
00:57:44but I need you to come over to this restaurant.
00:57:48I need you to sit out front
00:57:49and make sure nobody from the office comes in
00:57:51because I'm a wreck over, you know,
00:57:54who I'm going to run into here.
00:57:56These kinds of experiences took their toll.
00:58:00At times, you feel somewhat alienated from the FBI.
00:58:04The FBI worries about undercover agents crossing the line
00:58:08and getting too close to the bad guys.
00:58:11Steve Carbone was Brow's supervisor on the case.
00:58:14You can, after a long period of time,
00:58:17almost forget who the enemy is.
00:58:19The FBI didn't let Brow stay out alone for too long.
00:58:23It has an elaborate mechanism to support undercover agents.
00:58:28You're periodically brought in for psychological testing
00:58:32to see if you're still handling everything okay.
00:58:36Brow's and his boss, Steve Carbone,
00:58:38went down to the FBI academy at Quantico, Virginia.
00:58:42He was checked out at the undercover school there.
00:58:46Back in New York,
00:58:47Steve Carbone would speak to Brow's by phone every day.
00:58:50As a supervisor, I think about, in the middle of the night,
00:58:54when that phone rings, believe me,
00:58:56it's the first thing that comes into my head.
00:58:58God, something happened.
00:59:00I worried about him all the time
00:59:02because you know that they could get hurt,
00:59:08and in part, you may be responsible.
00:59:11The FBI closed the case down after 47 members of the mob
00:59:15pled guilty to racketeering, extortion, gun and drug dealing,
00:59:19and trafficking in stolen property.
00:59:21But Steve Brow's is not jubilant.
00:59:25I did not want to feel any empathy.
00:59:30He feels there but for the grace of God go I.
00:59:33It's a little bit painful.
00:59:34I mean, there were people who I got to know
00:59:37who I could look at and say to myself,
00:59:40well, given that background,
00:59:42who's to say how I would have turned out?
00:59:45Given that upbringing, who's to say?
00:59:52Next, one of the highest-ranking spies ever sent to the U.S.
00:59:56talks about the stress he's endured
00:59:58while working against his own colleagues
01:00:00after the FBI turned him into one of their most secret agents.
01:00:11This man, code-named Carl,
01:00:14had a large role in the fall of the Soviet Union.
01:00:17It is one of the FBI's best untold stories.
01:00:23Of course, all my intelligence career
01:00:25was focused on collecting intelligence
01:00:28against the so-called main target or main enemy
01:00:32in the United States of America.
01:00:35In the field of military strategy, tactics, technology,
01:00:40I would say I was typical profile
01:00:44of a foreign intelligence officer from Soviet bloc
01:00:50who was trained and who was directing against the,
01:00:55directly against main, let's say,
01:00:58against backbone of West in the Cold War,
01:01:02United States, America.
01:01:05Carl was one of the Communist bloc's highest-ranking spies.
01:01:10At one point, he became the individual at their center,
01:01:15at the nucleus of their intelligence operation,
01:01:17back in his home country.
01:01:19He became the person that was in charge
01:01:21of worldwide operations directed at the United States.
01:01:25Get those, get the others together.
01:01:27Dick Dorn was his FBI case officer.
01:01:30Initially, when I met him, he was a target.
01:01:33He was no different than any other target.
01:01:35And I had the sense of the hunt.
01:01:46In a sense, it was a home run for us.
01:01:49May 1984.
01:01:51Using diplomatic credentials from the UN as a cover,
01:01:55Carl is caught by FBI cameras
01:01:57as he tries to recruit an American.
01:02:03The FBI turned the tables on Carl.
01:02:06They recruited him while he was trying to get Americans
01:02:09to betray the U.S.
01:02:11The FBI took these surveillance stills of him
01:02:13while he still worked for the Soviet intelligence community.
01:02:20The FBI's most trained sleuths, known as the G's,
01:02:24tracked Carl.
01:02:25They're not the typical gun-toting G-men.
01:02:28They often pose as people you see every day.
01:02:31From construction workers to taxi drivers to bartenders.
01:02:38The surveillance operation included taking pictures
01:02:41as well as a personal assessment of his weaknesses.
01:02:44The FBI thought Carl was particularly interested in sex.
01:02:48Many visits to 42nd Street strippers
01:02:51and peep shows were documented.
01:02:53The FBI ran a psychological profile on Carl
01:02:56and concluded that his vulnerability
01:02:58wasn't sexual at all.
01:03:00It was ideological.
01:03:02They learned that Carl had a seething hatred
01:03:05for the Soviet Union.
01:03:10I just hate them.
01:03:11I just hated them.
01:03:14For five years, Carl directed anti-U.S. espionage activities
01:03:19for a major Eastern Bloc country.
01:03:23His hatred for the Soviet Union became the hook
01:03:26to get him to work for the United States.
01:03:28But convincing Carl to betray his country
01:03:31proved to be hard work.
01:03:35We spent six months working with him on a one-on-one
01:03:42before we could get him to a clandestine relationship.
01:03:49The FBI had a vital stake in Carl's success.
01:03:53They made sure Carl looked good
01:03:55and his colleagues' cases went sour.
01:03:59He's got a rival for the deputy job.
01:04:02All of a sudden, some of his colleagues' cases go bad.
01:04:09The FBI pushed Carl to the top of his intelligence service.
01:04:13They needed him in order to know all the Soviet Bloc spies
01:04:17and operations against the U.S. interests worldwide.
01:04:20The higher he climbed, the more useful he became to the U.S.
01:04:24We knew who his cases were,
01:04:26or who the people were that he was targeting.
01:04:29Just by staying away from them, just by staying away from him,
01:04:33in effect, you're manipulating his cases.
01:04:36In effect, the FBI became Carl's career coach.
01:04:40It's very tricky. There's no question about it.
01:04:42It's very fine-tuning.
01:04:45And in this case, we were successful
01:04:48because not only was he promoted,
01:04:51but he was brought back to his headquarters
01:04:53and he was promoted again.
01:04:55But Carl's time was running out.
01:04:57When the FBI arrested high-level spies
01:05:00that he had identified inside the U.S. government,
01:05:03his days became numbered.
01:05:05His intelligence service tracked the leak back to him.
01:05:09I would be probably sent to some hard labor, you know?
01:05:14And obviously, I would kill myself very, very fast.
01:05:19Carl didn't have to kill himself.
01:05:22The U.S. government rescued him.
01:05:24The spy word for this type of rescue is exfiltration,
01:05:28which means to pull someone out of enemy territory.
01:05:32In Carl's case, the CIA and FBI met
01:05:36and decided to save his life.
01:05:39Dick Doran was in charge.
01:05:42The exfiltration's in place,
01:05:44and the decision's been made by the United States government
01:05:46that we're taking this guy back.
01:05:49He makes contact, and this is what I read to him.
01:05:53Two days from today at 500 hours, repeat 500 hours,
01:05:57go to Site Iron where you picked up our package.
01:06:01Wait only 10 minutes.
01:06:02If our person does not appear during this time,
01:06:05leave and return the next morning at the same time.
01:06:08Repeat this every morning until you meet with our person.
01:06:11For recognition, carry a briefcase in your left hand.
01:06:15Follow our person's instructions.
01:06:17Be prepared to leave the country immediately.
01:06:20Carl left his country in the trunk of a car.
01:06:23He's now an American citizen with a new identity and family.
01:06:27According to Dick Doran, he's also a sharper dresser.
01:06:31He got much better threads,
01:06:33and the funny thing is it's the cycle of this thing.
01:06:36At one point, about the time that the operation ended,
01:06:42Carl had, he was wearing better suits than we were.
01:06:48Carl was considered a big catch
01:06:50and was paid millions of dollars by the U.S. for his information.
01:06:54It was a fantastic success.
01:06:58In fact, Carl was the second highest paid foreign spy in U.S. history.
01:07:06He's now in the Spy Witness Protection Program,
01:07:09living somewhere in the United States.
01:07:13The bond created between the spy and spy hunter is strong.
01:07:17Carl and Doran have become friends.
01:07:19They talk once a week and often get together to share trade secrets.
01:07:27Dick Doran says counterintelligence requires excruciating patience.
01:07:32He compares it to his hobby, raising orchids.
01:07:36There are extremely long periods of boredom
01:07:39and then a flash of success, which is to get the thing to flower.
01:07:46The FBI's mandate is divided between national security and criminal offenders.
01:07:52The Fugitive Task Force is the heart and soul of criminal investigations.
01:07:56The agents spend their lives on New York's mean streets,
01:08:00tracking and arresting criminals that no one else can catch.
01:08:05FBI, Sammy Alston, we know you're in there.
01:08:08Got a warrant for your arrest. Open the door.
01:08:11Meet the FBI Fugitive Task Force,
01:08:13the meanest and toughest on the streets of New York.
01:08:16You don't want them at your door.
01:08:18You got a warrant for your arrest. Get down now. Get down now.
01:08:21They target the bad guys no one else can get.
01:08:24We try to go after the most violent people that there are.
01:08:27I just got a call from our friends up in the New Haven Task Force.
01:08:31Mark Paradis is one of the 17-member FBI-NYPD Joint Fugitive Task Force.
01:08:36We're trying to put him in tonight.
01:08:38This guy we've been looking for for a long time.
01:08:40He's supposed to be up in the Bronx.
01:08:42We're going to give you an arrest plan for tomorrow.
01:08:44We're trying to put him in tonight. It looks like he's going to be there.
01:08:47This guy's wanted for murder, said he's not going to give himself up.
01:08:50He was armed with a .45 handgun when he committed the homicide.
01:08:55That hasn't been recovered.
01:08:57Mark, any sign of dogs in the apartment?
01:08:59Mark, any sign of dogs in the apartment or out back?
01:09:02I'm not sure about the apartment.
01:09:04This is an early morning briefing.
01:09:06The task force is planning a high-profile arrest the next day.
01:09:09Miami just got this guy.
01:09:11You can close that one out.
01:09:13Okay. Did they just call you?
01:09:15Yeah.
01:09:16Okay. I'll get hold of Eddie and have Eddie discontinue it.
01:09:18Tell the police department.
01:09:20Good. Good job.
01:09:22Over the years we've had a number. We've caught two top ten fugitives.
01:09:25We also had a case out of Richmond, Virginia.
01:09:27Christopher Goins who killed six people, including a small infant.
01:09:32We were involved in that case for over a month.
01:09:35We finally did arrest him.
01:09:37He was subsequently tried and convicted and received a death penalty.
01:09:40These are the kind of people that we're interested in going after and getting off the streets.
01:09:44A lot of the people we go after, they're career criminals.
01:09:47They know what they're doing.
01:09:49They know how to avoid law enforcement.
01:09:52We have the luxury on this squad of just all of our time is spent trying to run these people down.
01:09:57Once we get a case, we don't let go of it until it's brought successfully to a conclusion.
01:10:01Bob Bennettson worked white-collar crime before he joined the FBI's fugitive task force five years ago.
01:10:11He says he prefers action to crunching numbers.
01:10:14But he even finds this tedious at times.
01:10:17It could be a lot of boring hours, a lot of surveillance,
01:10:20a lot of phone calls, a lot of paperwork,
01:10:22but when you do put a beat on somebody and you do find him,
01:10:27then you have to put the plan together and actually make the arrest.
01:10:30There's no feeling like it when you actually find somebody that's dangerous
01:10:34and you finally put the handcuffs on them.
01:10:36It's pretty satisfying.
01:10:38It's a good feeling.
01:10:39You go home at night knowing that you may have saved somebody's life,
01:10:42that you may have taken some predator off the street,
01:10:44and he's not going to do it again.
01:10:46Last year, the New York Fugitive Task Force arrested 50 of the most violent criminals in the nation.
01:10:52Heads up.
01:10:57Many members of the FBI Fugitive Task Force also serve on the New York office's SWAT team.
01:11:03It's one of the FBI's most highly trained paramilitary teams.
01:11:08Other offices use it as a safety net when they don't have the resources
01:11:13to track down the most dangerous criminals.
01:11:20It is the single most requested assignment by new agents at the FBI New York office.
01:11:26Good morning, fellas.
01:11:28Special Agent Charlie Williams has been with the FBI for 15 years,
01:11:33Special Agent Charlie Williams has been with the FBI for 15 years.
01:11:37Ten have been hunting fugitives.
01:11:39It feels good to be putting away someone who's a danger to society.
01:11:44I mean, every person that I've arrested so far in my career,
01:11:48I felt good about making that arrest.
01:11:51Some folks have a job sitting behind a desk and writing pieces of paper.
01:11:55My job is to go out and look for bad guys.
01:11:58It's something that I do. I feel I'm duty-bound to do it.
01:12:02If you're on the streets every day, it's a continual war zone.
01:12:06Once you knock a door down, everything goes up.
01:12:09You escalate. I mean, your emotion, your anxiety, everything's escalated.
01:12:13Freeze! Keep your hands up! FBI! FBI!
01:12:16Turn around! Stop!
01:12:18Gun on his right! Gun on his right!
01:12:21All right, get on your knees. Keep your hands in the air.
01:12:24Clear! Closet's clear!
01:12:26Back up a little.
01:12:27How do you deal with fear? Special Agent Williams explains his own way.
01:12:31When I leave the house, you know, I put my faith in God that I will return.
01:12:36And if it's my time to go, I'm not going to lay down and go.
01:12:39I'm going to go struggling, but, you know, if it's time to go, it's time to go.
01:12:42To get home safely, agents like Williams must trust their partners.
01:12:47His partner is Special Agent Brenda Heck.
01:12:50She's outstanding. You know, she's excellent.
01:12:53I've had a number of male partners, and they were excellent also.
01:12:57And she's right up there with them.
01:13:00I'm not a guy. Definitely I'm not a guy.
01:13:03But it's, you know, I like to be seen as an agent.
01:13:05And I think that's how I'm treated on the squad, and that's certainly what I work towards.
01:13:11Heck works in a mostly male organization for the most macho of all squads.
01:13:15She's also a member of the FBI SCUBA team.
01:13:18And gender aside, she's no different from her male counterparts.
01:13:22You know, I don't really talk to them much about the whys.
01:13:25Some of them I've met, and it's never been an issue.
01:13:28You know, like I said, and I keep repeating myself, but I am just one of the guys doing the same job.
01:13:33And the job is to keep the streets safe.
01:13:36Listen, that case we're working on tomorrow morning, I got a lead on him.
01:13:41He jumped out the window through the back.
01:13:44Through what?
01:13:45The alley.
01:13:46When?
01:13:47The last time a team went out there.
01:13:49Oh, man.
01:13:51I joined the FBI to do exactly what I'm doing right now, is to take a bad guy off the street.
01:13:55This is what you join the FBI for.
01:13:59When we return, a look inside a criminal squad that deals with large-scale drug investigations.
01:14:06They have just made a billion-dollar heroin bust.
01:14:10What can be used and what can't be used, and why can't it be used?
01:14:13I mean, why did they ask for any effort?
01:14:16They'll tell us how they did it and how they feel about doing that kind of work.
01:14:23We'll get together at 745 and discuss the operation.
01:14:29Make sure you bring the briefing.
01:14:33You'll do the briefing tomorrow.
01:14:36Has everybody been notified what time to be there?
01:14:39Yes.
01:14:40Okay.
01:14:41We'll see you then.
01:14:42Jeff Doyle wears two hats at the FBI in New York.
01:14:45He heads the elite SWAT team and runs a criminal squad that deals with large-scale Asian drug traffic.
01:14:52Camp Smith is the FBI's New York weapons range.
01:14:55It's located 50 miles north of New York City.
01:15:03Jeff Doyle is talking to FBI special agents Ernie Cavanero and Keith Kelly.
01:15:08They work for him on the SWAT team and Squad C-25.
01:15:12Each has their own reason for becoming an FBI agent.
01:15:16Doyle describes growing up in Chicago's mean streets.
01:15:19He could have easily ended up a gang member instead of a G-man.
01:15:23I also grew up in an area where there were a lot of good guys and bad guys.
01:15:30I decided to be one of the good guys.
01:15:33There were an awful lot of people that I grew up with who were members of gangs.
01:15:42I was the member of a gang, but I wasn't a gangster.
01:15:46There's a big difference there.
01:15:48I'm a fundamentally pretty simple person in terms of believing that what's right is right
01:15:57and that honor is good and that there are certain things that are important in life
01:16:03and kind of fundamental basic values.
01:16:08While Doyle grew up living among gang members, Ernie Cavanero had an easier path.
01:16:13He was raised in a small town in Pennsylvania.
01:16:16His father was a salesman, his mother a housewife.
01:16:19He always wanted to be an FBI agent.
01:16:23I started at the age of 13 gearing my life towards becoming an FBI agent,
01:16:28and I never got off the wrong road.
01:16:32Being an FBI agent drives Cavanero's life.
01:16:36He told his wife about this commitment before they got married.
01:16:39I remember distinctly telling her when we started getting serious.
01:16:43I said, I've always wanted to be an FBI agent all my life,
01:16:48and that's what I want to do and that's what I'm going to do.
01:16:51And if you're willing to do that with me to travel, to move out of Pennsylvania, then great.
01:16:59And then we'll do it together.
01:17:02Cavanero has been partners with Keith Kelly for 11 years.
01:17:05I trust Ernie with my life, and I think he trusts his with me.
01:17:10We're together a lot.
01:17:11I mean, we're on the road a lot with the SWAT team or on the squad.
01:17:15We're together a lot.
01:17:16Sometimes we're together more than we are with our families.
01:17:20And it's nice to have somebody you can count on like that.
01:17:24Kelly says that he and Cavanero are so close they sometimes end up dressing alike on social occasions.
01:17:33We went out to celebrate Ernie's wife's birthday.
01:17:40We went to a Broadway show, and my wife and I met Ernie and his wife at the theater.
01:17:48And when we showed up, there was Ernie standing in a camel hair coat with a black mock turtleneck and a pair of gray slacks.
01:18:01And there I was in a camel hair coat and black mock turtleneck and gray slacks.
01:18:08And our wives just shook their heads.
01:18:12The closeness between Cavanero and Kelly is similar to that forged on the battlefield.
01:18:18Working large drug cases is very similar to being in combat.
01:18:22The biggest operation they worked on was codenamed Roller Derby.
01:18:26These are FBI evidence stills of contraband drugs stuffed inside steel rollers.
01:18:32It was a case that lasted a decade and spanned the globe.
01:18:36By the time it was over, 442 pounds of pure heroin worth $1 billion had been confiscated.
01:18:45Countries involved included Australia, Singapore, Korea, Thailand.
01:18:53The drugs would be manufactured or pressed into the disc shape in Thailand.
01:19:02At that point, empty rollers would be shipped from Korea to Thailand, where they'd be filled usually with about 10 discs, each disc being about 350 grams.
01:19:15The rollers would then be shipped back to Korea, where they'd be forwarded to New York.
01:19:21And there, Mr. Kim would meet his customers.
01:19:27The FBI arrested Kim Kun-young.
01:19:30He was nailed when an FBI informant ratted on him.
01:19:36FBI surveillance tracked Kim to a hotel in Little Korea in New York City.
01:19:41Agent Keith Kelly says he made the FBI's job easy because he was a creature of habit.
01:19:47In the morning, he'd wake up, come out of his hotel on 30th Street in his pajamas,
01:19:53go around the corner and get a glass of orange juice and maybe a roll, come back to his hotel.
01:20:00And he'd appear again, always wearing the same thing.
01:20:04It was a flowered Hawaiian-type shirt and black pants.
01:20:08So even if we'd lose him momentarily on a surveillance, we could usually find him quickly by looking for his shirt.
01:20:16We always knew we could find him through his patterns eventually.
01:20:21Kim made the biggest mistake of his life when he accepted $250,000 in marked bills from an FBI undercover agent.
01:20:30After the FBI caught Kim, they turned him into a confidential source.
01:20:36We had an undercover agent that went over to Bangkok that I went over with.
01:20:41And he met with this Mr. Penang, who was the point of contact for the suppliers in Thailand.
01:20:49We had set up a, you know, they met in a hotel room to discuss another shipment that we wanted sent to the United States.
01:20:58We requested, if it was okay, if we can have the room monitored, both video and microphone.
01:21:07And the Royal Thai Police had no problem with that.
01:21:11As a matter of fact, they assisted us.
01:21:15Drug Lord Penang was arrested by the Thai police and is now in jail.
01:21:19Scores of other arrests were made in the U.S.
01:21:23We had ended up arresting subjects in numerous cases that would end up with roller derby heroin.
01:21:30And they would tell us how they remember receiving drugs in a roller and how they had trouble getting the drugs open.
01:21:39We were able to take the flow of drugs all the way from Thailand down to the lowest street level.
01:21:45The heroin was the world's purest.
01:21:48The UO Glove trademark is known as the finest heroin.
01:21:52It's treated with respect bordering on awe.
01:21:55Addicts will kill for it.
01:22:02Roller derby was the second largest drug bust in U.S. history.
01:22:05The FBI's New York Asian Drug Squad worked 18-hour shifts.
01:22:09To Squad Supervisor Jeff Doyle, teamwork was the key to success.
01:22:13If I thought back to a common factor that ran through my childhood through the squad and through the SWAT operations,
01:22:25it's being a part of a team.
01:22:27And that's something that is very important to me.
01:22:30Teamwork is vital to survival when you're battling bad guys.
01:22:34It's also key to bureaucratic success.
01:22:37Jim Kallstrom spent his life with the FBI in New York
01:22:40and mastered the turbulence of one of the country's most competitive bureaucracies.
01:22:52Washington.
01:22:54The Vietnam Memorial.
01:22:56Jim Kallstrom, former Marine, Vietnam veteran, bows his head in tribute to the fallen in action.
01:23:03It's one of the few things he does bow to.
01:23:12After 28 years as an agent, from a grunt doing surveillance
01:23:16to supervising a squad installing wiretaps and bugs,
01:23:20Kallstrom became one of the most powerful law enforcement figures in America.
01:23:24A man of immense self-confidence, he's no friend of mindless bureaucracies.
01:23:30I've always been one that always had the opinion that bureaucracies have a tendency to stifle innovation and leadership
01:23:39and really getting to the mission of what you're supposed to do.
01:23:44And he's not afraid to let his passions show.
01:23:46Nothing is more important than the public safety and the national security.
01:23:51We try to control our emotions, but we got upset because we were feeling that way.
01:23:58We got upset with people that were hypocrites and people that were, you know, making light of events
01:24:05and people that were fabricating information.
01:24:08Kallstrom directed the FBI in New York through the toughest of times.
01:24:15He took on the mafia and its leaders and cut them off at the knees.
01:24:20Afraid of Kallstrom's wiretaps and informants, the mob leadership known as the Commission stopped meeting.
01:24:28Kallstrom sees the challenges the FBI faces today as even more dangerous than the mafia.
01:24:34I think the mafia is still a bit of a problem, but I think it's been reduced down to almost like a street gang.
01:24:40Armageddon is not a far-out biblical conflict to Kallstrom.
01:24:45You know, as we move ahead in the world, where the other side of that equation is, the consequences.
01:24:52Where the consequences are now potentially weapons of mass destruction.
01:24:57Some guy coming into the town here with some chemical or biological weapon.
01:25:04I mean, this is heavy stuff, but the notion that this would never happen or could never happen is crazy.
01:25:10It could happen.
01:25:12And this is not a tabloid report. This is the FBI talking.
01:25:16Can you imagine shutting down the power in Manhattan for two days or a day or six hours?
01:25:22Or the communications grid that feeds Wall Street and all the commerce of the world?
01:25:27Time is against the FBI.
01:25:30We don't have decades to deal with issues.
01:25:34We don't have the beginning of a decade to sort out what the issues are and then eight years of the decade to fix it.
01:25:41It's very fast. We have to have a much longer view of what is happening, what the consequences of those actions are.
01:25:49If anyone thinks espionage ended with the fall of the Berlin Wall, let them listen to Kallstrom.
01:25:56They're here to steal our gross national product.
01:25:59They're here to steal the standard of living of our children.
01:26:02That's what they're here for.
01:26:04The FBI believes that the future is being stolen by economic espionage.
01:26:09The dollar figures for economic espionage can be staggering.
01:26:13The FBI's Joe Billy won't use figures, but the American Society of Industrial Security says economic espionage is at least a $300 billion a year problem and growing.
01:26:26In the days of the Cold War, bad guys from the KGB would deliver spy information themselves.
01:26:31Today, a spy can transfer secrets to any place in cyberspace.
01:26:40In 1996, Congress passed the Economic Espionage Act, which makes theft of economic information a felony punishable by a $10 million fine and a 15-year prison sentence.
01:26:53Even Cold War allies like France are targeting U.S. trade secrets.
01:26:58The CIA accused the French government of planting bugs in the first-class compartment of Air France planes to eavesdrop on American business people.
01:27:09We can assume that all countries that have intelligence services and operate in a clandestine manner are aiming and trying to acquire information on the United States.
01:27:22Employees of Fortune 500 companies, including Avery Dennison, Kodak, and Bristol Myers Squibb, have been convicted of stealing trade secrets and marketing them to foreign governments.
01:27:35Jim Kallstrom says it's only the beginning.
01:27:37So the spies that were over here during the Cold War to steal some new missile technology or where is the USS Wyoming, they're here now to steal the economy, to steal that intellectual property.
01:27:50And what about Kallstrom personally? He's still putting out fires, but now as executive vice president of a bank. Does he miss the FBI?
01:28:01You better believe it. You know, my heart right here is sort of half broken because, you know, this is 28 years of fun, some great challenges throughout, a lot of satisfaction.
01:28:15There's an old saying that agents never leave the FBI. Kallstrom is physically gone, but his presence still looms over the New York office.
01:28:24Sure, there's a lot of bad days. There's a lot of days when, you know, you think, I don't know if this is ever going to work. Are people ever going to support us?
01:28:32You know, why don't they understand? We're in a war, a very worthy war to get rid of crime, get rid of terrorism, get rid of danger, get rid of people having to bar all their doors and windows or can't walk down the street or having to pay exorbitant prices or being affected by some political corruption or some scheme or some low life.
01:28:55What the fuck is that?
01:28:57I mean, that's what we're involved in every day.
01:28:59FBI, get your hands up. Hands up. Get down.
01:29:29Get down.
01:29:59.