Sen. Tulfo, nais paimbestigahan ang mga problemang kinahaharap ng NAIA

Transcript

00:00Sen. Raffy Tulfo is pushing for an immediate investigation into the problems faced by Ninoy Aquino International Airport

00:07after complaints of long queues and continuous malfunctioning of electronic gates.

00:14According to Tulfo, the e-gate scanners are not able to read the passports and boarding pass of the passengers arriving

00:22as a reason for the passengers to queue up and go deeper into the manual processing.

00:28Due to the delay, some passengers were unable to catch their flights, including the connecting flights.

00:36Despite these issues, the senator said that the situation and operational procedure should be re-examined

00:42in order to ensure that the passengers are treated well and that this is above international airport standards.

00:50The senator also urged the airport authorities to place signages in the arrival and departure area of the airport

00:57so that the passengers will be treated well when they miss their flight due to long queues, immigration and other boarding problems.