StubHub under fire for pricing scheme

  • 2 months ago
TheStreet’s Conway Gittens brings you the biggest news of the day, including what investors are watching and why StubHub is in hot water

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Sports
Transcript
00:00I'm Conway Gittins reporting from the New York Stock Exchange.
00:03Here's what we're watching on the street today.
00:05Investor sentiment is on the upswing after strong meta results.
00:08Better-than-expected sales and profits soothed recent concerns about the AI revolution.
00:13Wall Street will be looking for confirmation from Amazon and Apple after the closing bell.
00:18Meanwhile, weekly jobless claims surged to their highest in 11 months,
00:22putting renewed focus on the job market ahead of Friday's key employment report.
00:28Turning to other headlines, StubHub is being sued by the Attorney General of Washington, D.C.
00:33for allegedly using a, quote, classic bait-and-switch scheme
00:38where customers are tricked into paying higher fees for tickets.
00:41Washington, D.C. Attorney General Brian Schwab said in a statement, quote,
00:45StubHub lures consumers by advertising a deceptively low price,
00:49forces them through a burdensome purchase process,
00:52and then finally reveals a total on the checkout page
00:55that is vastly higher than the original advertised price.
00:58This is no accident.
01:00The lawsuit lays out a claim that StubHub creates a, quote,
01:03false sense of urgency by using a countdown clock,
01:07which then creates the idea that consumers have to buy right away or miss out on their tickets.
01:12StubHub switched to this business model in 2015.
01:15Since then, according to the lawsuit,
01:17it has sold roughly five million tickets in Washington, D.C. alone,
01:21resulting in $118 million in, quote, hidden fee revenue.
01:26The company says it is disappointed in the lawsuit
01:29and urged new laws that require, quote, all-in pricing uniformly across platforms.
01:35That will do it for your daily briefing from the New York Stock Exchange.
01:38I'm Conway Gittins with The Street.

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