A mum-of-two has told how she has been driven to despair by an infestation of rats
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00:00I don't even know how to explain it, um, they've destroyed everything, we were decanted for 30 weeks to come back
00:08and it's just the same, it's unsanitational, it's disgusting.
00:14What have the rats done in your house?
00:17Peed, there's faeces everywhere, they've chewed through our belongings, I've got to replace carpets, I've had to replace sofas,
00:24lost my fingers to rat traps so many times.
00:27My bedroom's sealed off because it's so badly contaminated and now infested with mites
00:32because they left no loft hatch for so long.
00:35The loft is full of faeces, full of faeces.
00:39I've had to cover it up myself, perhaps since I'm outside, and before they decanted me,
00:45we could literally hear them day and night up in our loft.
00:48Scratching in the loft?
00:49Scratching in the loft, fighting in the loft, I put my own traps up in the loft.
00:53I thought they were fighting but apparently one must have actually got caught in my trap.
00:56It chewed its own leg off to get away.
00:59I don't really know where to go next.
01:03I've contacted Environmental Health, the MP, the Health and Safety Executive,
01:10my own Housing Trades Executive, and I'm still met with nothing.
01:16I've been sleeping on a sofa for nearly 40 days, you know, I've recovered from Well's disease on a sofa.