In a move to facilitate the Punjabi diaspora, Punjab Chief Minister Bhagwant Mann on August 8 inaugurated a help desk at the Terminal 3 of the Indira Gandhi International Airport in Delhi. Named 'Punjab Help Centre', the booth is set up to assist passengers regarding arrival flights, connecting flights, taxi services, lost luggage facilities and any other assistance required at the airport.
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00:00Punjab Chief Minister Bhagwat Maan has inaugurated an NRI facilitation booth at the Delhi airport
00:22to help passengers from Punjab.
00:24Named Punjab Help Centre, the help desk has been set up at the Terminal 3 of the Indira
00:31Gandhi International Airport.
00:33The centre will provide round-the-clock assistance to all the Punjabi NRIs and other passengers.
00:40Today, at the Terminal 3 of the Indira Gandhi International Airport, we made a promise.
00:49Not a promise, but we had a vision.
00:52Because a lot of Punjabis are NRIs, they go to Vancouver, Toronto, London, Melbourne,
01:06Sydney.
01:07Many times, we have to face such problems, we are old, we are alone, we missed our flight,
01:18we don't know where to go, we don't know when to go, we don't know which hotel to go to,
01:27we didn't get our luggage, we don't know where to get it written, we had a lot of problems.
01:34For that, today, at Terminal 3, the Punjab Help Centre has been inaugurated.
01:43Two Innova cars will remain stationed at the Punjab Help Centre for helping passengers
01:49with local movement to Punjab Bhawan and to other nearby places.
01:54In case of any emergency, the Punjab government authorities will provide a few rooms, depending
02:00upon the availability, to affected passengers or their relatives in Punjab Bhawan.
02:07Authorities at the Punjab Help Centre will help flyers regarding arrival flights, connecting
02:13flights, taxi services, lost luggage facilities and any other assistance required at the airport.
02:20CM Mahan said the centre will ensure that Punjabi passengers are not exploited at the airport.