• 2 months ago
Transcript
00:00If you need this job, you have to sell me this pen.
00:06This?
00:08Yes, this pen.
00:09But this is a marker.
00:12Okay, then sell me the marker.
00:15Okay.
00:17So ma'am, do you need this marker?
00:21No, I don't need this marker anymore.
00:25Okay, then why should I sell you this marker when you don't need it?
00:36But why should I sell you something that you don't need?
00:39Why should I waste my time and energy on you?
00:47I agree ma'am, that interview is going on but I'll never sell a customer something he doesn't need.
00:54You won't get a job like this.
00:56Ma'am, if you are looking for an employee who can sell customer things that he doesn't need,
01:02then sorry, you are interviewing the wrong person.
01:05Why are you saying this?
01:07Because ma'am, suppose I sell you this marker,
01:11but I can never make more profit with this marker,
01:14because I am selling you this marker forcefully.
01:17Secondly, how many times can a customer sell a thing?
01:21Once?
01:22Twice?
01:23Three times?
01:24Not more than that.
01:25The first thing a salesman should do is what customer wants,
01:28and after that I'll show him the options.
01:30Not that I'll show him the fridge instead of an AC.
01:33By telling them that both things are meant to be cold,
01:36in this way the customer will never come to our shop.
01:38The first thing a salesman should do is to win the customer's heart,
01:42so that he comes to me again and again.
01:44And not just until he sells it,
01:46but if he still has a problem after selling it,
01:48then our duty is to give him an even service.
01:50Not that if we sell it, then we don't have any responsibility now.
01:53Ma'am, the biggest flaw is that
01:55we never give a good service to the customer after sales.
01:58I have to win the heart of the customer.
02:00If I win the heart of the customer,
02:02then I'll win your heart as well.
02:04And anyway, my salary will come from sales,
02:07not by selling you this marker.
02:11You are done?
02:12Yes. Can I go now?
02:14Hey, how can you go like this?
02:16What do you think?
02:18You will say me so much and I'll let you go like this.
02:21What do you mean?
02:22Means this, for the first time I've got so good salesperson,
02:25I'll let him go without joining later.
02:27Joining later? Are you serious?
02:29Yes, I'm saying true.
02:31You know, till now, I took so many interviews.
02:35And whoever came to give interview,
02:37they does only that what we say them.
02:40You were the first person who did that what was right,
02:43not that what we said.
02:47Yes, I always do different from others.
02:50Very good.
02:51You are hired and your joining letter,
02:53you will get it from the reception.
02:55Thank you so much, ma'am.