Jennifer Moss, a workspace expert, joins TheStreet to explain why having too many meetings can be a bad thing.
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00:00We've gone from 45 billion video conferencing minutes annually in 2019 and that shot up to 157%
00:11in one year. We're now at around 252 billion meeting minutes a year. There is no reason why
00:21we've had to increase that number of minutes of meetings. Yes, we're using video conferencing
00:28and it's beneficial. It's been great. I mean, it got us through the pandemic, but
00:34it's not really helping us be efficient and productive. We're measuring productivity and
00:39organizations are questioning why they're seeing this lack of productivity or disengagement.
00:45It's because we're over-meeting and we need to get back. We actually saw in 2023 that number
00:52decrease around 5%, which wasn't dramatic. But then now we're at the highest meeting minutes in
00:572024. So we haven't learned any lessons. And that is a major problem because people are exhausted
01:07and people are pulling themselves off of video conferencing, not only because they're distracted,
01:12but because they feel bored and they also feel disconnected or they don't want to speak up.
01:18So we're losing high-performing people that are just not comfortable in these situations. So a lot
01:25around that to unpack, but essentially video conferencing is, we should be resetting that,
01:31re-establishing rules around that. And then we also need to look at finding other modalities
01:37of communication, like getting on a good old-fashioned phone call and having a chat
01:41that way instead of getting on video conferencing.