Instant Satisfaction with Every Extraction (4)

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Transcript

00:00But he said he thought I needed to go to an expert.

00:03However, I have had a lot of trouble

00:05trying to find an expert.

00:06I don't like when the wind blows.

00:11I don't like going out in public just to be seen.

00:16It's hard and I always keep my head down.

00:20I used to go to ball games and I used to be so outgoing.

00:25I don't want people looking at me anymore.

00:28And it's just changed who I am.

00:33With the growth on Angie's face growing in size,

00:35we sent her to Dr. Ryan Osborne and Dr. Jason

00:38Hamilton at the Osborne Head and Neck Institute here in LA,

00:41hoping to find some answers that she's desperately

00:44been waiting for.

00:46So why don't you tell me what brought you here today?

00:49After, I guess, about two years ago,

00:52I went into a deep depression.

00:55I can't wear my hair up.

00:56I sort of lost myself.

00:59And why can't you wear your hair up?

01:02I mean, it's just so big.

01:04Can I see?

01:09Our job, working together, is to get the tumor out,

01:13make sure your facial nerves are protected.

01:16Dr. Osborne is probably the best at it, OK?

01:20And then my job is to come in and make it

01:22look like no one was ever there.

01:25We don't want you to have to deal with this problem anymore.

01:28My husband, he said that.

01:29There's pictures of me with my hair back.

01:33And he said, I can't wait to have you back.

01:36It's OK.

01:37It's all right.

01:39This is a tough moment.

01:45When we talk, we don't even consider

01:46this really a cosmetic issue.

01:49It's not.

01:51You're trapped.

01:54That's how I feel.

01:57You're trying to cover this thing,

01:59but you're hiding yourself, too.

02:01I can't be normal.

02:03And I'm just tired.

02:05And I honestly prayed that if it's something,

02:09that it would just go ahead and take my life.

02:13We're looking at you as a whole person.

02:15We want to make you functionally whole, emotionally whole,

02:19and get your family back together

02:21so that your kids can have their mom again.

02:23I hope that's what I'm going to do.

02:24And your husband can have his wife.

02:25Yeah.

02:25We're going to review your records.

02:28Dr. Hamilton and I will talk.

02:31I'm not telling you that we're going to take this case on.

02:35But I am telling you that we're going to seriously think about.

02:43It's been just a few days since that visit.

02:45Join us now, Dr. Hamilton, Dr. Osborne, and Angie.

02:49And Dr. Osborne, you obviously did a thorough examination.

02:56In that examination, what did you find?

02:59Well, first, I found a very courageous woman.

03:03Absolutely.

03:09It's obvious to me, it's not a malignant tumor.

03:12But it's having malignant characteristics

03:16and it's robbing her of her ability

03:19to interact with her family, to interact with society.

03:23It's clearly a tumor of the parotid gland, which

03:26is a large gland located on the side of your face

03:29that produces saliva.

03:31We have one on both sides.

03:34The main issue with it is trying to remove a tumor like this,

03:39what's on the table, the risk is complete and total facial

03:44paralysis permanently.

03:47You would look as if you had a stroke,

03:49but you're never going to recover.

03:51Wow.

03:52Is it fair to say, you know?

03:54If I sleep on it, like if I turn to sleep, it'll hurt.

03:59It'll have shooting pains sometimes.

04:01Is this one of the larger that you've

04:03seen of this type of tumor?

04:05I wish I could say it was the largest we've seen,

04:08but it really isn't.

04:09We've dealt with much larger.

04:12We sort of have a reputation for being referred

04:15cases that are complicated, so we've

04:17seen cases like this and probably even more dramatic.

04:22And Angie, I know it's been such a long road.

04:25How do you feel that at least you now have met the experts

04:31and at least you know exactly what is going on?

04:35Does that help?

04:37It's like there's a weight that's

04:38been lifted off my shoulders.

04:42I still don't want to go out and not have my hair,

04:44like this is really bothering me.

04:48Yeah, but I'm so excited.

04:50Do you go to restaurants still, or do you just

04:52kind of hide it and go on about your business,

04:55or has this really changed the way you do things?

04:57It's changed the way I do things.

04:58My daughter turned nine on Wednesday, and she plays soccer.

05:02And I would used to go and sit on the bleachers.

05:05I sit in the car because I don't want to get out.

05:08If the wind blows, it's a bad day.

05:11Angie, I promise you there's no one here judging you.

05:15Not one person.

05:16Not one person's judging you.

05:18They're just glad that you have opened up.

05:22And I know you're uncomfortable.

05:24I know that.

05:25But just know that we're all in your camp.

05:28I have anxiety.

05:29It's causing me to have high anxiety and depression.

05:33But you can't be who you used to be.

05:35Well, you know what's important,

05:38is you're here today for a reason.

05:40And I know you reached out for a reason.

05:42I did.

05:43And so, you mentioned it, Dr. Osborne.

05:45This goes beyond just the tumor itself.

05:48So, you came to the right place.

05:55We're back with Angie, Dr. Hamilton, and Dr. Osborne.

05:59The two of you, what I love is you work together.

06:02You work together to take care of the problem,

06:03but also to give someone like Angie her life back.

06:06So, surgically, the two of you can put a plan together

06:14to optimize the situation here for Angie,

06:16so that not only can she recover from this physically,

06:19but emotionally as well.

06:20Absolutely.

06:22We both work in concert,

06:25but we both focus on two different aspects,

06:28which is how we get this result.

06:31My goal here is to remove this tumor with no paralysis,

06:37and I'm committed to that.

06:39But the reality is,

06:39when you're removing a tumor of that size,

06:42this is somewhere around 5% of her body weight.

06:45It's just as if you had a baby.

06:47There's gonna be excess tissue, excess skin.

06:50And even removing that,

06:51you trade one deformity for another deformity,

06:54which could leave her still trapped.

06:56And that's where Dr. Hamilton comes into play.

07:00That's the second aspect,

07:01because this is as much of an emotional issue

07:04as it is a surgical issue.

07:06And what we have to do is,

07:08on the inside of this tumor that we don't see

07:10is that everything is flattened and pancaked down, right?

07:14And then everything on the outside of the tumor

07:16that's normal is stretched out like a rubber band.

07:20And we have to balance those two things back together

07:23so that when we're done,

07:24she looks completely normal and feels emotionally whole

07:29and is willing to go out.

07:30If we just take the tumor out

07:31and she's still stuck at home

07:33because she's embarrassed about the way she looks,

07:35then I wouldn't feel like we accomplished anything.

07:38But Angie, I know that we have a few pictures, right,

07:41that you all have brought.

07:42Absolutely.

07:43I want you to look at these to give you some hope.

07:45These are our patients that we've worked on

07:48who've had similar cases to Angie.

07:50And they were in the same emotional place

07:56where they didn't want to interact with people anymore.

07:59And that's where we come in.

08:01We take on these difficult cases.

08:02You know, I said I was going to think the case over,

08:09talk it over with Dr. Hamilton.

08:11We did.

08:12And we know that finances were also an issue for you.

08:17We were happy to tell you

08:20that we also have a non-profit organization

08:23that's going to pick up all the costs.

08:44I want you to know what it was

08:45that made the decision very easy.

08:48When we had the consultation,

08:50I said if you go forward,

08:53This is the chips you're pushing on the table.

08:56You truly may not move your face.

09:00And I'm not trying to be dramatic, I'm serious.

09:03This is a high risk case.

09:05Are you prepared to move forward?

09:07And she just said, I'm ready.

09:09I'm ready.

09:10And I'm ready.

09:11Thank you for being brave enough to share your story.

09:16And certainly a special thanks to Dr. Ann and Dr. Osborne.

09:18Thank you both so very much.

09:20You're welcome.

09:21And this is why you never give up hope, folks.

09:23That's right.

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