Australia's Passport Office is under scrutiny after a damning audit revealed more than a dozen officials and contractors are being investigated for possible misconduct.
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00:00The passport office produces the document which every single Australian relies on whenever
00:08we go overseas.
00:10The office came under pressure last year over lengthy delays in processing passports and
00:15now its contracts to produce those passports, worth around $1.5 billion, have come under
00:22the auditor's microscope.
00:24The audit assessment is brutal.
00:27Few of those contracts were opened up to proper competition and in at least 16 instances
00:32officials failed to declare conflicts of interest.
00:37And 18 people, including current officials, former officials and contractors, are now
00:43being investigated by the department.
00:47That's not all.
00:48Auditors also examined two work trips which officials took to the Queensland resort town
00:52of Port Douglas, which they were scoping out for a major conference at a cost to taxpayers
00:59of more than $30,000.
01:02After booking a local resort, the officials decided they'd actually hold the conference
01:06in Canberra instead, which meant they had to fork out another $104,000 in cancellation
01:13fees.
01:15The government is unimpressed.
01:17It says things have improved at the passport office over the last 18 months, but it's still
01:22looking into exactly what happened and whether it might need to take further action.