GCash – Libo-libong pisong perang nawala sa account ng ilang user, naibalik na | Unang Balita - video Dailymotion

GMA Integrated News

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00:00One of the people affected by the system glitch of GCash, according to the Cybercrime Investigation and Coordinating Center or CICC,

00:09they contacted the government hotline if you're with those who lost their money in the so-called e-wallet app.

00:16GCash said that it has returned the lost money to the affected user.

00:20Here is the first news of Jonathan Andal.

00:23GCash, we might be able to help you. We lost our money.

00:30After complaining about the loss of money in GCash, the actress and comedian, Pokwang, said that she has returned the P85,000 that was left in her GCash account.

00:40Princess also returned the P10,000 that was lost.

00:43But Rolando, who lost P90,000, will only return P86,000.

00:50P4,000 is still missing.

00:53GCash said that they have completed the wallet adjustment or returning the lost money to their affected users.

00:59They promised to save the accounts of their customers and their priority is account security.

01:04They will also improve their system to avoid the incident again.

01:08They will continue to cooperate with the authorities to investigate the incident.

01:12GCash explained that there were errors in their system reconciliation process.

01:18According to the Cybercrime Investigation and Coordinating Center or CICC,

01:21they already have the numbers of the lost money and they already know who is registered.

01:27The numbers that were sent to us, most of them are offline.

01:33What we are waiting for is confirmation from the telco that those numbers are active and there is a registered name.

01:41The CICC also discussed with the National Telecommunications Commission on how to help the victims.

01:47The CICC also urged the public to report to the hotline of the Interagency Response Center 1326.

01:53This is the first news. Jonathan Andal for GMA Integrated News.

GCash – Libo-libong pisong perang nawala sa account ng ilang user, naibalik na | Unang Balita

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