Istana Pastikan ‘Lapor Mas Wapres’ Tak Sebabkan Tumpang Tindih

Transcript

00:00The Chief Executive Officer of the Communication Office to the President, Prita Laura,

00:04ensured that the Masuwa Press reporting program would not cause a high burden

00:08with the agency's complaint program or the previous ministries.

00:13When the media met at the President's residence in Jakarta on Thursday, November 14,

00:18Prita explained that the Masuwa Press reporting program is a government program

00:22to directly listen to the aspirations of the people.

00:26So that the government can take strategic policy according to the needs of the people.

00:31Prita also added that the Masuwa Press reporting program is integrated with the existing program.

00:37The report received, according to Prita, will be transferred to the relevant agency to be continued.

00:44This program is not a separate program

00:48from the National Public Service Complaint Management System,

00:53the National Public Service Complaint Management System,

00:57which is abbreviated as SP4N Lapor, which has existed before.

01:02The data has been consolidated in this way,

01:06and currently the program has been connected with all ministries,

01:12there are 96 agencies, there are 493 regional governments in Indonesia.

01:20On the fourth day of implementation since it was launched on November 11,

01:23Masuwa Press has received 296 reports,

01:27ranging from education cases, health, to land disputes.

01:31From Jakarta Sucinurhaliza, Arya Sindiaray, Antara News Agency reported.