新闻报报看 | 最近，一名女子在小红书上分享，她接到一通自称是电子钱包客服的WhatsApp电话，要求她确认住址以寄送Visa卡。不过在挂断电话后，她却收到了一条Touch 'n Go电子钱包的重设密码通知，让她感到细思极恐。（主播：蔡心慧、林晓倩）
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00:00Before watching the video, let me remind you that there is more content on the Hotpot website.
00:05The popularity of e-wallets has made many people used to going out without cash.
00:09A mobile phone can walk around the world.
00:12But convenience is convenience.
00:14Safety is still a thorn in everyone's heart.
00:17Especially in recent years, it has been reported frequently that it has been stolen,
00:20personal information has been leaked, and so on.
00:22It makes people have to be more vigilant.
00:24Recently, a woman shared with Xiaohongshu about her thrilling experience.
00:29She said she received a WhatsApp call claiming to be an e-wallet customer service.
00:33And after hanging up the phone, she received a text notification of resetting the e-wallet password.
00:40She was so scared that she couldn't move.
00:42According to this woman's post,
00:44the WhatsApp avatar of the caller is the logo of Touch & Go e-wallet.
00:48The other party said to send her a Visa financial card.
00:51But she didn't apply for a financial card at all.
00:54The other party said this is a card that everyone will get.
00:57He also asked her to check the received information.
01:00He asked her to confirm the address of the house.
01:02But this woman didn't take the bait easily.
01:06She just said, I'm busy eating in the restaurant now.
01:08I don't want to give you the address.
01:10And my Malay is not good. I don't understand it.
01:12Simple three sentences, but the other party immediately exposed the flaw.
01:16She scolded the woman on the phone directly.
01:18The woman was very stunned when she heard it.
01:20She hung up the phone directly.
01:22She even voted for this number.
01:24But after she hung up the phone,
01:26she was stunned when she checked the phone.
01:28Because suddenly there was a reset password of the Touch & Go e-wallet
01:32appeared on the phone.
01:34She felt very confused.
01:36She wondered if the other party was trying to reset the password of her e-wallet.
01:41Fortunately, she responded in time.
01:43Otherwise, the consequences would be unimaginable.
01:45This post instantly aroused a heated discussion among netizens.
01:48Many people commented that Touch & Go does not use WhatsApp to contact customers at all.
01:53This kind of phone must be a scam.
01:55Some people also said that as long as the phone mentioned the Visa card OTP,
01:58it would be right to hang up directly.
02:00The official account of Touch & Go e-wallet also clearly emphasized under the post of the woman
02:05that the official will never contact customers through WhatsApp or any unofficial channels,
02:11nor will it require a one-time password or other sensitive information.
02:15The official also reminded users that if you receive a suspicious call,
02:19please do not believe it.
02:21You can directly use the Chat Reverse function in the e-wallet
02:25or the official website to ensure that you contact the real customer service
02:29to verify and avoid falling into a fraud trap.