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00:00As per the guidelines of the hospital, we are trying to improve the facilities of the patients.
00:08One big thing that we have done here is that we have made everything free.
00:13The issue with the patients is that they cannot pay.
00:17Under the Maa Yojana, all kinds of treatment have been made free.
00:21OPD, IPD, everything is free.
00:23But when the patient comes, how is his experience?
00:26For that, the maintenance of the hospital buildings,
00:29for the convenience of the patient, if they have an attendant,
00:32if the number of nurses is sufficient.
00:34We have seen all these things here.
00:36There are 6 support staff behind one doctor.
00:40So we will try to maintain this same kind of ratio in our hospital.
00:44So that all kinds of facilities.
00:47Our doctors are very good.
00:48They are very well trained and they have a very good name.
00:51We have one of the best doctors in the world.
00:54But are we able to give them the kind of supporting environment
00:58in which they can work well?
01:00We learned from here that a supporting staff is needed for this.
01:04So we will definitely get that approved.
01:05Crowd management?
01:06See, crowd management is our issue.
01:09There is no crowd here because there is no crowd.
01:11So here, 1200 people come to OPD every day for 330 doctors.
01:18Suppose we have 5 times the number of doctors,
01:22but the number of OPDs is 10 to 20 times.
01:24So we have a different level of crowd.
01:27But if we look at it as a system,
01:30then SDMH is also a kind of charitable hospital
01:34which has grown slowly.
01:36So earlier it started with 70 beds, now it has come to 520 beds.
01:39Earlier they had 6 specialties,
01:41today there are 40-50 types of specialties here.
01:44So now their building is not designed like a corporate hospital from the beginning.
01:48But they have tried to use this building in a better way.
01:52We can also learn from here that whatever our building is,
01:56how to use it in a better way,
01:58how to constantly upgrade it and maintain it in a good way.
02:03So if an effort goes on it,
02:06then definitely its results will come.
02:08Like here 10 years ago they made an OPD block separately.
02:11Now they have increased the load of OPDs.
02:14Now we have also made an OPD block separately in SMS.
02:18But it is not at all places.
02:20If you go to many places, you will not get OPD separately, you will get mixed.
02:23So the superintendents of every hospital have to see
02:27what is the situation here and what change do I need according to that.
02:31The state government has made an upgradation in the budget announcements.
02:34It has announced an upgradation for 15-20 hospitals.
02:37But the level of effort should go in such a way that
02:40by looking at everything, there is no shortage of budget availability from the government.
02:44But what we are going to learn here is what you aspire for.
02:50We are trying to set that aspiration.
02:53That whatever is happening in SDMH,
02:55we should make it equal and better than that in the government.
02:58Will you write any changes in SMS and other government facilities?
03:04It is my responsibility to make changes in SMS.
03:08Who am I to write?
03:10We will do it. Our whole team has come.
03:12You will say it.
03:14No, no.
03:15See, everyone can see it every day.
03:17There is no need to tell him.
03:19We are looking at how to do specific things.
03:23So how to do it, there are very small things.
03:27We are learning and we will implement it.