You're not moving. The fact that we connected that way, everything is good. You're not going to fumble. And so my main focus for you, for your, for your telemarketers inbound outbound for entrepreneurs, there's always that like Luke Skywalker, one shot, little hole blew up a whole thing. Achilles heel, a match can do an incendio can bring it down, right? Little things. A little bit of snow can be a snowball, but think of this chain reaction. And so my thing is, instead of analyzing your script or the list or the contract, the prices, your main thing is what you learned in kindergarten. Be nice to somebody and know their name and sit down with them. And if you can reduce all of that, then at least you have a really good chance from an educated point of view, having them make a decision because it's as pure as pure can be. And I always try to get there as quickly as possible. And by doing those positive escalations, by doing the due diligence, I have taken us from a 10 to about a two.
Brain Work Frame Work Podcast. Vision to Venture: Building a Telemarketing Empire with Richard Blank
Welcome to Brain Work Frame Work, where seasoned professionals Adam and Chris share their wealth of experience and insights in the realms of Business, Sales, and Entrepreneurship with other like-minded business owners. Share your wins and loses, tips and tricks, and your journey through entrepreneurship.
Join us in this episode as we dive into the incredible journey of our guest Richard Blank, who embarked on a vision quest at 27, moving abroad to Costa Rica and founding Costa Rica's Call Center (CCC) from scratch. Our guest, Richard Blank, shares insights on taking chances, advanced telemarketing strategies, conflict management, soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, and the art of phonetic micro expression reading. Discover the secrets behind CCC's success and the lessons learned along the way.
Brain Work Frame Work Podcast. Vision to Venture: Building a Telemarketing Empire with Richard Blank
Welcome to Brain Work Frame Work, where seasoned professionals Adam and Chris share their wealth of experience and insights in the realms of Business, Sales, and Entrepreneurship with other like-minded business owners. Share your wins and loses, tips and tricks, and your journey through entrepreneurship.
Join us in this episode as we dive into the incredible journey of our guest Richard Blank, who embarked on a vision quest at 27, moving abroad to Costa Rica and founding Costa Rica's Call Center (CCC) from scratch. Our guest, Richard Blank, shares insights on taking chances, advanced telemarketing strategies, conflict management, soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, and the art of phonetic micro expression reading. Discover the secrets behind CCC's success and the lessons learned along the way.
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