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00:00Railways are preparing for Mahakumbh.
00:03A new arrangement has been made regarding how passengers can easily take tickets.
00:10The big thing is that this arrangement with Mahakumbh will continue to be provided to passengers.
00:16This is a new arrangement of MUTS,
00:19according to which if you are not able to get a ticket from the counter,
00:23if you are not able to use the AVTM machine,
00:25then you can easily take a mobile ticket,
00:28and this mobile ticket will be provided to you by the workers at the railway station.
00:33Is this the whole process?
00:34How can this ticket be easily obtained?
00:38To talk about this, we have people with us who are using this ticket.
00:42First of all, look at the picture of this unit.
00:44This is exactly the unit through which the ticket can be easily obtained.
00:50If you do not know how to use a mobile,
00:52how to book an online ticket,
00:54if you do not even know this process,
00:56then you have to come to the railway station only.
00:59And at different stations at the railway station,
01:02you will see this MUTS machine through a worker,
01:06and you have to book your ticket.
01:08How is this whole process?
01:10For those who do not know about the online system,
01:13who are not gadget friendly,
01:14how useful is this for them?
01:17These passengers who are coming to the station,
01:22but do not know about the counter or MUTS,
01:25or for some reason are not able to reach the ATVM,
01:28they have been brought here for catering.
01:30Suppose that we ask a passenger,
01:33where do you want to go?
01:34He will say that he wants to go to Prayag.
01:36Then I will ask him again,
01:38or my caterers will ask him,
01:42have you taken the ticket?
01:44He will say no, I don't know.
01:45Then I will ask him to take it from me.
01:46He will take it with him and go around.
01:48He will put it in his neck immediately.
01:50And within 3 seconds, a ticket is issued.
01:53How many units are there at the railway station,
01:57and how will this work?
01:59In general, what is this system?
02:02In general, if this is understood,
02:05then it has been brought with the aim of reaching those passengers,
02:10who for some reason are not technically friendly,
02:16or do not come after seeing the crowd at the counter,
02:19or are in a hurry,
02:21or are disabled,
02:23or are sick,
02:25then such people will be reached by our crowd management staff,
02:30and from the vehicle,
02:32from the information,
02:34to the ticket,
02:35they will be issued at their place.
02:37And during the fair, we will have a total of 6 units,
02:41which will work around the clock.
02:43Will the reservation of tickets for the future also be valid,
02:48or will it only be available for the moment?
02:50No, now this is for unreserved ticketing,
02:53which is for the general class,
02:56which is for the general ticket.
02:58It has not been applied for reservation yet.
03:02Because the person has time to plan the reservation.
03:09General ticket holders are in a hurry,
03:12they have to come immediately,
03:13they have to catch their vehicle immediately.
03:14Will there be an extra charge for this,
03:16or will the ticket be available in the regular price?
03:18No ma'am, there is no extra charge for this.
03:20The ticket that is taken from the counter,
03:22they will have to pay the same.
03:24And from the platform ticket to the travel ticket,
03:27all the prices will be regular.
03:30See, this online ticket will come in the same form,
03:33which will come through this new unit.
03:35What is the whole process of this?
03:37How do you book a ticket in this,
03:39or how do you print it out?
03:41All these systems are already feeded.
03:43The ID is put in the mobile,
03:45the staff will put their ID,
03:46it will be registered in this,
03:48it will be attached to the system,
03:49it will feed the station in the mobile,
03:52its rent will come,
03:53the ticket will be issued immediately.
03:54You will get the ticket in 30 seconds.
03:55What information do you have to give to the passengers,
03:58for the booking of this ticket?
03:59What will have to be given?
04:01We will not have to give any such information,
04:03we will have to reach them.
04:05For that, for any reason,
04:07when they reach the counter,
04:09they have heavy baggage,
04:10or they have children,
04:11they are not able to go,
04:12we will reach there and give them the ticket.
04:14You have to tell the name and book the ticket.
04:16Yes, you will tell the station,
04:17you will get the ticket immediately.
04:18See, in view of the crowd coming to the railway station,
04:22this new system has been started,
04:24which is called MUTS,
04:26which means,
04:27if you have not booked your general ticket,
04:29then you will come to the railway station,
04:31you do not have to worry,
04:33it is a normal process,
04:35your ticket will be in your hand in 30 seconds,
04:37and you will be able to travel.
04:40Pratima Tiwari, ETV Bharat, Varanasi.