Persatuan pengguna mencadangkan restoran yang ingin beri ganjaran kepada kakitangan yang bekerja pada hari cuti Tahun Baharu Cina supaya sediakan tabung ‘tip’, berbanding menaikkan caj perkhidmatan.
Laporan Lanjut:
https://www.freemalaysiatoday.com/category/bahasa/tempatan/2025/01/22/sediakan-tabung-tip-naik-caj-perkhidmatan-tak-wajar-kata-persatuan-jelang-cny/
Read More:
https://www.freemalaysiatoday.com/category/nation/2025/01/21/restaurants-group-confirms-15-service-charge-for-cny/
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Laporan Lanjut:
https://www.freemalaysiatoday.com/category/bahasa/tempatan/2025/01/22/sediakan-tabung-tip-naik-caj-perkhidmatan-tak-wajar-kata-persatuan-jelang-cny/
Read More:
https://www.freemalaysiatoday.com/category/nation/2025/01/21/restaurants-group-confirms-15-service-charge-for-cny/
Free Malaysia Today is an independent, bi-lingual news portal with a focus on Malaysian current affairs.
Subscribe to our channel - http://bit.ly/2Qo08ry
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NewsTranscript
00:00The Union of Consumers proposed a restaurant that would provide a walk-in service to workers on the Chinese New Year holiday
00:09in order to provide tips compared to raising the service charge.
00:14President of the Union of Consumers of Subang and Syah Alam Selangor, Jacob George,
00:19viewed the increase in the service charge as unlawful
00:23given that consumers pay other charges set by the government.
00:27He reviewed the statement of the Singapore-based coffee shop owner yesterday
00:32stating that there are businesses that will have a service charge of up to 15%
00:38compared to the current 10% on the Chinese New Year holiday.
00:43Meanwhile, the CEO of the Malaysian Consumer Union, Saravanan Thambirajah, said
00:49if a business raises the service charge,
00:52they should ensure that the surplus charge is transferred to the workers,
00:58especially if it is quoted as a service charge and not as an additional benefit.
01:04Saravanan also urged consumers to choose premises that have a clear price tag
01:09and avoid restaurants that have an unlawful service charge.