Conoce la historia de Carolina.
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00:00Good afternoon, we welcome you with a lot of love, here with a great panel with the best specialists in Here We Are All.
00:08And by the way, to talk about a topic that affects both men and women.
00:12There is always an aspiration to look better, right?
00:14But there are beauty or aesthetic treatments that can be risky.
00:19And in fact, it is something that we are going to talk about today.
00:22We are going to raise things that are happening, for which we must also be careful.
00:26Because sometimes we are subjected to this type of treatment in places that are inappropriate.
00:31And also by people who are not trained.
00:34I want to show you our panel.
00:36This is José Paízense, former Chilean, model too.
00:39Thank you for coming for so long.
00:41Thank you for the invitation.
00:42Why didn't we see you?
00:43Great, as always, just like the Maca Venegas.
00:45Our lawyer, panelist, practically stable.
00:49The same as Patty Cerda.
00:50How are you, Patty?
00:51All good?
00:53And our psychologist, Javiera de la Plaza.
00:55We are going to be talking about this.
00:57And as I told you, although we are pure women, it is something that affects men too.
01:02Well, let's get to know the first case.
01:04And the first case is going to be presented by Clarissa.
01:07Because it is also important to listen to people and know how to help them.
01:12How are you, Clari?
01:16Hi Pri, fine, and you?
01:17There are times that there are procedures that may seem super simple,
01:20already very normalized, trivialized.
01:22Like, for example, what happened to Carolina,
01:24who went to get eyelashes and ended up in the clinic with a terrible infection,
01:29with her eyes practically compromised.
01:32These are the risks we are exposed to.
01:34Carolina is an entrepreneurial mother.
01:36She is behind Baby Pollito.
01:38So all breastfeeding mothers have probably heard of her.
01:41You can follow her Instagram.
01:42Carolina, thank you for joining us today.
01:44Hey, tell us what happened to you
01:46and how can we help you?
01:48Well, a while ago I went to a hairdresser to get eyelash extensions.
01:53And when they were putting them on me, I started to feel bad.
01:58I mean, I couldn't see anymore.
02:00And the girl told me that it was normal.
02:02She put the eyelashes with her eyes open inside the water line.
02:08And she insisted that it was normal.
02:10And the truth is, I trusted that it was normal.
02:13But this was an established place, a hairdresser, where was it?
02:16It's a hairdresser called Jackie Mechitas,
02:19located in Cirujano Guzman 78 in Providencia.
02:22And of course, they promote eyelash extensions outside their place.
02:25And I went in to get eyelash extensions.
02:28After the girl finished the eyelash position,
02:33I sat for about two hours next to the owner of the hairdresser
02:37because I couldn't blink.
02:39I mean, it was like, or I blinked and my eyes were closed.
02:42Or I had to open them by force and lift my eyelids up.
02:47Inside, I felt like glass.
02:49That was the feeling, like I blinked and felt glass.
02:52The owner of the hairdresser insisted that it was all normal.
02:55I asked her to take them out.
02:56She told me that she couldn't take them out because she didn't have the equipment to take them out.
03:00Conclusion, there was nothing to do.
03:03I went to my house and when I was walking to my house,
03:05I told my husband, no, I need to go somewhere else to take them out
03:08because I swear I couldn't see anything.
03:10And the pain was horrible.
03:11And my eyes were swollen.
03:13I was like disfigured.
03:15I went to another hairdresser near my house
03:18and the girl who received me recommends her eyelash position teacher,
03:24who is Danila Schmakers,
03:25and she took me to her house.
03:27We are already talking about 10 at night.
03:29So that her teacher could take my eyelashes out.
03:32Hey, how many hours had passed?
03:34Approximately six hours had passed.
03:36And you were still in pain?
03:38Horrible. It was getting worse.
03:39At first, as I was telling you, I could blink,
03:42but then I couldn't blink anymore.
03:43When I got to where Dani was,
03:46she told me to take my eyelashes out.
03:48Well, I never met her because I never saw her.
03:50I mean, I didn't see anything.
03:51I trusted the second hairdresser who could assist me.
03:55And she removes them.
03:57And all I told her was, Dani, I don't care about the eyelashes.
04:00I mean, take them all out.
04:01I don't care if I get bald.
04:03Even so, she rescued some eyelashes for me
04:05and she took me to Davila.
04:08Hey, well, and then you ended up in the clinic.
04:11What did they tell you in the clinic?
04:13I'm going to ask you to avoid giving names
04:15because we are ...
04:17to avoid having more problems.
04:19And then we will advise each other legally
04:21about what can be done on this issue.
04:23But what happens once you get to the clinic?
04:25What do the doctors tell you?
04:27Well, I got to the Davila emergency room.
04:29In addition to waiting several hours,
04:31they didn't have an ophthalmologist on duty.
04:33So they referred me to Santa Maria.
04:35All this without seeing.
04:37My mom had to go get me.
04:39Take the taxi because she didn't drive anymore.
04:41Well, etc. We arrived at Santa Maria.
04:43We waited for the ophthalmologist on duty.
04:45And the diagnosis was blepharocheratoconjuntivitis.
04:48And that in Spanish, what does it mean?
04:50In Spanish it means that I had a chemical conjunctivitis.
04:54I mean, by product that was inside my eyes.
04:58They did eye washings.
05:00Well, I had sent you videos of when they did the eye washes.
05:04The eye washes that they did to me all night at the clinic.
05:08And then they left me as a follow-up treatment.
05:12With corticosteroids, drops, topical corticosteroids.
05:16And, let's say, local direct in each eye.
05:19And a covered eye, also.
05:21Because it was already very bad.
05:23What did the specialists tell you there?
05:25What could have happened if you had not arrived in time?
05:27Was your eye compromised? Your vision?
05:29How serious was this?
05:31At that moment, 12 hours had already passed.
05:34And I was still in shock, let's say.
05:36Because you are supposed to go to a place to beautify yourself.
05:40To look pretty.
05:42And 12 hours later I was in the clinic without seeing.
05:45So everything was really confusing at that moment.
05:48And the only thing I asked the ophthalmologist was if I was going to go blind.
05:52He insisted that I didn't.
05:54That I was calm.
05:55And I said, but I don't see anything.
05:57I mean, am I really going to go blind?
05:58And he said no.
05:59But I had a lesion in my right cornea.
06:03Which is the one that continues to bother me to this day.
06:06How does it bother you to this day?
06:08What are the consequences?
06:10My eye tends to get tired.
06:12Especially the right eye, more easily.
06:14I have to constantly use drops.
06:17Not drops, but artificial tears.
06:19To be able to hydrate.
06:21To be able to blink.
06:24And that the eye does not get tired and does not hurt me.
06:26That is in the long term.
06:28How brutal.
06:29Because one, as we mentioned at the beginning with the prism.
06:32It seems that only the eyelashes sound like something that is done.
06:36Of course, it can be very superficial.
06:37Always.
06:38And yet you ended up with.
06:40Of course.
06:41And for her to this day.
06:43It has consequences.
06:44I don't know if you want to take advantage of the specialists we have there.
06:46To ask someone a question.
06:48Yes, Maca.
06:49To the lawyer Maca Venegas.
06:51Well, I gave her the opportunity.
06:53I only left constancy at the 33 police station in Providencia.
06:58But well, in addition to the constancy.
07:01That day they did not give me a ticket.
07:03I left another constancy in internal taxes.
07:06Because they had not given me a ticket.
07:08But even if time has passed.
07:10You can do something in this case.
07:13I don't have, let's say.
07:15More evidence than the ones I'm giving you.
07:17And videos and photos.
07:18Two super important things.
07:20First, constancies in general.
07:22It doesn't say anything.
07:23Because only as its name says.
07:25It is to put the antecedent of a situation that happened to you.
07:27But it does not mean a complaint.
07:29The complaint is the one that activates.
07:31Right?
07:32To justice.
07:33So that you begin to know these facts.
07:35And you can see whether or not it constitutes a crime.
07:37Another question.
07:38He asks me about time.
07:40When did this happen?
07:41Carolina.
07:44This happened at the end of 2019.
07:4719, 20, 21.
07:49You could do it.
07:51If there is a crime.
07:53You could file a complaint.
07:56Now, the important thing is that you have the most antecedent.
07:59You don't have a ticket.
08:01You would have to see the complaint.
08:03In this case, it would help you.
08:05Because the complaint is contemporary.
08:07Of when the events occurred.
08:08And they account for what happened to you.
08:11In that hair salon.
08:12On time.
08:13In Providencia.
08:14And it could help you.
08:16I don't know if the hair salon is still working today.
08:20So, it is important to have all those antecedents.
08:23So that this violence has some meaning.
08:26And another thing.
08:27I imagine you have all the antecedents of the clinic.
08:29Where is the constatation of the injuries.
08:31Where is everything you paid for.
08:34So much for the emergency damage.
08:35Maybe you couldn't work in a week.
08:37There are many things you could do.
08:39If you can gather those antecedents.
08:41And file a complaint today.
08:42But be careful.
08:43Complaint and not constancy.
08:44Carolina.
08:45Carolina.
08:46Here we are with Dr. Patricia Cerda.
08:49Can you do it in front of the Public Prosecutor's Office?
08:51Yes.
08:52You can do it in front of police officers.
08:54In front of police and investigations.
08:56And also in the Public Prosecutor's Office.
08:58In Fiscalías de Chile.
08:59You can even do it online.
09:01Ok.
09:02Having clarified that topic.
09:03We also want.
09:04Of course.
09:05To serve those who want to access this type of treatment.
09:08And Dr. Cerda.
09:09You can tell us.
09:11Because probably.
09:12It is the product they applied to her.
09:16And it may be that the product.
09:18In other patients.
09:19Nothing happens to her.
09:20And maybe she can be hypersensitive.
09:22Thinking that.
09:23Exactly.
09:24They were using a product that was certified.
09:26Yes.
09:27But if not.
09:28Here it is.
09:29Let's see.
09:30Just what you say.
09:31Here there are several factors.
09:32And be careful.
09:33Because it turns out that.
09:34When one is going to apply.
09:35This.
09:36This false eyelash.
09:37Or whatever.
09:38Lifting.
09:39Whatever.
09:40The first thing you have to look at.
09:42It is in the glue that they are going to apply.
09:44The glue has to come.
09:45With letters.
09:46In Spanish.
09:47Not in Chinese.
09:48Not in Japanese.
09:49It has to come with the ISP.
09:50Which has a number.
09:51I mean.
09:52He went through a lab.
09:53Which is very named.
09:54Here in Chile.
09:55Very serious.
09:56And third.
09:57You have to.
09:58I mean.
09:59You have to tell.
10:00And to all our friends.
10:01Who are watching us.
10:02Excuse me.
10:03What is the glue?
10:04Because I am half allergic.
10:05But it's for you to make sure.
10:06What you are seeing.
10:07But it has to be in Spanish.
10:08Yes.
10:09What happens is that if we see.
10:10We are a little weak.
10:11They say.
10:12What happens is that we brought this.
10:13Especially from the United States.
10:14Yes.
10:15So.
10:16It has to be translated into Spanish.
10:17Perfect.
10:18So.
10:19That is the concept.
10:20It is already certified.
10:21It has to appear in Spanish.
10:22And second.
10:23I.
10:24There is a percentage of patients.
10:25Yes.
10:26They are allergic to this glue.
10:27So.
10:28Maybe.
10:29To this patient.
10:30The glue.
10:31Yes.
10:32He is allergic.
10:33And immediately.
10:34Everything.
10:35Eyelash.
10:36Eye.
10:37Inflamed.
10:38He got cornea.
10:39And I don't want to scare them.
10:40But we have patients.
10:41Who have been blind.
10:42I mean.
10:43So.
10:44Blind in their eyes.
10:45Why?
10:46Because they have put it.
10:47In many parts.
10:48They lie to you, ma'am.
10:49Here.
10:50You have to tell the truth.
10:51In this program.
10:52You.
10:53You go.
10:54And they put.
10:55A domestic glue.
10:56The one I see.
10:57With the woods.
10:58The tiles.
10:59That.
11:00There is a similar one.
11:01That is sold.
11:02And they put it on.
11:03At first.
11:04It looks stiff.
11:05But.
11:06A few hours later.
11:07The skin begins.
11:08To complain.
11:09Imagine.
11:10That.
11:11You put.
11:12The glue.
11:13At first.
11:14Look at.
11:15That.
11:16Eye.
11:17The side.
11:18That it costs $ 2500.
11:19Imagine this.
11:20The woman is in a hairdresser or in a salon.
11:22Imagine the people who get it there.
11:23Callahumada, ah.
11:24On the street.
11:25With.
11:26Ten thousand pesos.
11:27The eyelash.
11:28Then I suddenly.
11:29Excuse me but I say.
11:30Where are we?
11:31Because it is like me.
11:32Buy meat.
11:33In the hardware store.
11:34You tell me.
11:35Are you crazy?
11:36It's crazy.
11:37How things are done.
11:38In the street.
11:39With no.
11:40No.
11:41The.
11:42They are generally people who take advantage of the moment, they catch you, then they go 10 blocks further, they never catch you again, and what it cost you cheap, it will come out very expensive, because this patient has to have spent 20,000 pesos and went to the clinic and everything they did to him has to have been tremendous.
11:59Now, Patti, there is a thin line between aesthetics and when it has to be a more medical procedure, and probably, of course, if we are talking about a posture of eyelashes, it is cosmetic, it is aesthetic, a person still has to be qualified to do this procedure?
12:17Yes, there are courses, when you enter something that does this, it says, I did the eyelash course in a laboratory in well-known institutes. Now, there is also the thing about us, because there are people who you tell me, we have just interviewed, when you do things on the street where no one controls anything, the lady with the dirty nails, I mean, understand me, what?
12:42Mushrooms, infection, if you want to remove that glue, half of the skin of the eyelid comes out, which is the thinnest, so it's a whole thing, and you say, where is the line?
12:55And you can access so much, because there is also a huge variety, and above all, because we are also in a society, and I would like to ask Carolina that, that self-demand to see us better, that self-demand to somehow always be young and probably also leads us to make these mistakes and access the first thing they offer us, because it also happens because of the self-esteem that each person has, Carolina.
13:18Well, this was around the World Week of Maternal Lactation, I dedicate myself to advising mothers on their lactation, and I import products for maternal lactation, and all that week I had both meetings, as exhibitions, in the military hospital, I had a lactation day in Metro Valledana, I also had a party to support mothers, so all that week I had events, of course, and it was every day.
13:48So, literally, I wanted to get up in the morning and be ready to go out to all the activities that I had to support the lactation.
13:56Yes, and that is important. Now, Josefa, tell me, you have gone through so many periods, also, imagine, you were in my style in the year 83, always very vigorous, always very concerned about your physique, in a natural way even, but I imagine that it also attracts your attention, because since the 80s we did not have access to so many things, and probably also the self-demand through social networks implies that many people, or video calls, or Zoom meetings,
14:24people want to look better, and there is a greater self-demand today, even if we look at each other from a distance.
14:32Look, I want to say several things, but of course I am going to speak for myself. Women have always been much more self-demanded and pressured in everything that is physical.
14:44And in addition to that, we press ourselves. We are full of patterns and social networks, the only thing that has come is to exacerbate that.
14:54But for me, beauty has always gone through health, starting there, because when one is healthy, the hair has another shine, the eyes have another shine, the skin has another shine.
15:06So one does not get anything out of doing the procedure if one is not well with oneself and does not accept it.
15:15Now, the best that one can pay is little, so people take a little longer, because your journalist said something very key,
15:26it is not that it seems something simple, it seems something easy, just like that. I would not dare, because we are talking about health.
15:34The bugs are not seen, the microbes are not seen. Look at how we are in a pandemic, has anyone seen the coronavirus?
15:41So that's where one has to be more careful.
15:46But you also talk about how we are self-demanding, women, but now more and more men, and I imagine that too.
15:53We have seen that more and more men also come to you saying, take this wrinkle out of my forehead, I get angry in the office.
16:02So you have to be very careful, because there we use a lot of botulinum toxin.
16:07Now you have seen in the press and everything that there have been false toxins, then nurses go to the house and put this botox in the house.
16:17And the only thing we tell them is that these things that are every time, men and women, as Josefa says, are using it, you have to do it.
16:27A doctor, a doctor must use this substance.
16:31That's where we have to focus the focus of the program, because only with professionals.
16:36And take a little more time to see what you are putting on.
16:40And when you go to an established place, you are asked and you have to ask for a pre-evaluation, consultation, etc.
16:49If you are allergic to something and try a little.
16:53The truth is that others run a risk that you can't imagine, because many of these things have no remedy.
17:00Later I will tell you a little about what I have done and where I took my aesthetics, but my aesthetic medicine.