Union Agriculture Minister Shivraj Singh Chouhan criticized Air India after being assigned a broken seat on his recent Bhopal to New Delhi flight, calling the experience unfair to passengers.
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00:00So that's the latest breaking news that we're getting after Union Minister's harrowing experience
00:12with Air India.
00:13Air India apologises to Union Minister Shivraj Chauhan.
00:16Air India says apologised for the inconvenience caused looking into the matter.
00:21Union Minister's harrowing flying experience was with Air India wherein he slammed the
00:25airline saying that his seat that was allotted to him was broken and sunken in.
00:31He said that he thought Air India services had improved and he asked isn't this cheating
00:36the passengers.
00:37The minister also hit out at Air India saying unethical to make passengers sit on sucked
00:42seats.
00:43Shivraj Singh Chauhan was on Air India flight to Delhi from Bhopal and now Air India has
00:48issued an apology saying we apologise for the inconvenience caused.
00:51Please be rest assured that we are looking into this matter carefully to prevent any
00:56such occurrences in the future.
00:58We would appreciate the opportunity to speak with you is what Air India has said to Shivraj
01:02Singh Chauhan.
01:04This is after Shivraj Singh Chauhan had a harrowing experience while taking an Air India
01:08flight from Delhi to Bhopal where he alleges that he was given a broken and sunken seat.
01:15The seat that was allotted to him was broken and sunken and he has hit out at the airline
01:19over the same.
01:22The colleague Amritanshi Joshi joins us live on the broadcast from Bhopal.
01:26Amritanshi for the viewers that are just joining us give us more details on what exactly happened
01:30that made Union Minister Shivraj Chauhan to hit out at Air India and we are also learning
01:36that the airlines has now issued an apology.
01:39So Shivraj Singh Chauhan, Union Minister was in Bhopal and he was travelling to Delhi.
01:44After that he had to go Chandigarh and other places for his inauguration of the Coosa Mela.
01:48So when Shivraj Singh Chauhan got into the flight, it was AI-436.
01:53Shivraj Singh Chauhan was allotted the 8C seat.
01:56When Shivraj Singh Chauhan reached at that seat, it was found that it was broken and
02:00sunken.
02:01Shivraj Singh Chauhan complained to the crew, he complained to the management and management
02:06told him that they had already told the flight members and the management that the seat was
02:13broken and the seat was sunken and it should be not allotted to anyone.
02:16Shivraj Singh Chauhan, the Union Minister had to travel on the broken and the sunken
02:21seat though he was requested by the management that the seat could be changed but there was
02:25no seat, extra seat in the flight.
02:27So Shivraj Singh Chauhan had to travel in the broken and the sunken seat.
02:30Now Shivraj Singh Chauhan took over the Twitter and he tagged the official account of Air
02:34India and asked him that are they only looting the passengers.
02:38He was seeing that after the Air India it was handled to the Tata management, it could
02:42have been improved but there was no improvement and he asked Air India to take care of these
02:48things that they should not fool out the passengers in the future time.
02:51Now Air India has issued an apology on the Twitter itself and they have said sorry to
02:58Shivraj Singh Chauhan for the matter and they said that they will look out to the matter
03:02and also what inconvenience which was caused in the flight during Shivraj Singh Chauhan
03:08was travelling.
03:09Now Shivraj Singh Chauhan asked Air India some questions that are they taking advantage
03:14of the people who need to travel fast to any of the place and they are charging high prices
03:19but they are not giving the thing that should be given, they are not giving the facilities
03:25that should be given which are charged by the flight or the management of any airline
03:30by people are paying this high price.
03:33So they have issued an apology.
03:34Thank you for bringing us those details after Union Minister Shivraj Singh Chauhan had harrowing
03:39experience at the Air India flight where he hit out at the airline, the airline has now
03:43apologised saying that they are looking into the matter.