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24 cm. x, 310 p. : ill. Encuadernaci?n en tapa dura de editorial con sobrecubierta. Idioma Ingl?s. Robert S. Kaplan, David P. Norton. Includes index. Includes bibliographical references and index. Contents Measurement and management in the information age -- Why does business need a balanced scorecard? -- Pt. 1. Measuring business strategy -- Financial perspective -- Customer perspective -- Internal-business-process perspective -- Learning and growth perspective -- Linking balanced scorecard measures to your strategy -- Structure and strategy -- Pt. 2. Managing business strategy -- Achieving strategic alignment: from top to bottom -- Targets, resource allocation, initiatives, and budgets -- Feedback and the strategic learing process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard -- Index .. Este libro es de segunda mano y tiene o puede tener marcas y se?ales de su anterior propietario. ISBN: 9780875846514; 0875846513
24 cm. x, 310 p. : ill. Encuadernaci?n en tapa dura de editorial con sobrecubierta. Idioma Ingl?s. Robert S. Kaplan, David P. Norton. Includes index. Includes bibliographical references and index. Contents Measurement and management in the information age -- Why does business need a balanced scorecard? -- Pt. 1. Measuring business strategy -- Financial perspective -- Customer perspective -- Internal-business-process perspective -- Learning and growth perspective -- Linking balanced scorecard measures to your strategy -- Structure and strategy -- Pt. 2. Managing business strategy -- Achieving strategic alignment: from top to bottom -- Targets, resource allocation, initiatives, and budgets -- Feedback and the strategic learing process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard -- Index .. Este libro es de segunda mano y tiene o puede tener marcas y se?ales de su anterior propietario. ISBN: 9780875846514; 0875846513
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