This woman wanted to bleach her hair into icy platinum blonde on her own. However, she lost track of time after applying the bleach to her head. The woman's hair got damaged and started coming off in clumps when she pulled it lightly.
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00:00I think I might have messed up the bleaching process just a little bit. I
00:07don't think your hair is supposed to look like this or come out in clumps.