• last year
If your HP 15 laptop is not turning on or showing any signs of power, you can try the following steps to troubleshoot the issue:

1. Check the power source: Make sure your laptop is properly connected to a working power source. Plug in the power adapter to the laptop and ensure it is securely connected to both the laptop and the power outlet. If you are using a power strip or surge protector, ensure that it is functioning correctly.

2. Check the power adapter: Sometimes, the problem can be with the power adapter itself. Check for any damage to the power adapter cable or connector. If possible, try using a different power adapter to see if that solves the issue. If the power adapter is faulty, consider getting a replacement.

3. Remove external devices: Disconnect any external devices (such as USB drives, printers, or external monitors) from your laptop. Sometimes, a faulty external device can prevent the laptop from powering on. After disconnecting all peripherals, try turning on the laptop again.

4. Reset the laptop: Perform a hard reset on your laptop. Unplug the power adapter, remove the laptop battery (if it's removable), and then press and hold the power button for about 15 seconds. Reinsert the battery (if applicable) and plug in the power adapter. Try turning on the laptop again.

5. Check the battery: If your laptop has a removable battery, ensure that it is properly inserted. If the battery is old or faulty, it may be preventing the laptop from powering on. Try removing the battery and running the laptop directly from the power adapter. If the laptop turns on without the battery, consider replacing the battery.

6. Test with another power outlet: Try plugging in the power adapter into a different power outlet to see if the problem lies with the electrical connection. Sometimes, a faulty power outlet can prevent the laptop from receiving power.

7. Seek professional assistance: If none of the above steps work, it is recommended to seek professional assistance. Contact HP support or a qualified technician to diagnose and repair the issue.

Remember to refer to your laptop's user manual or visit the official HP website for specific instructions and support for your model.


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