• last year
If your HP Probook 440 G5 laptop is not powering on, you can try the following steps to troubleshoot and potentially resolve the issue:

1. Check the power adapter: Ensure that the power adapter is properly connected to the laptop and a working power outlet. Verify that there are no loose connections or damaged cables. Also, check if the power adapter LED light is on, indicating that it is receiving power.

2. Reset the power management: Disconnect the power adapter and remove the battery (if possible). Press and hold the power button for about 15-20 seconds. Reconnect the power adapter (without the battery) and try turning on the laptop.

3. Test with a different power adapter: If available, try using a different compatible power adapter to see if the issue lies with the original power adapter. If the laptop powers on with the new adapter, you might need to replace the original power adapter.

4. Check the battery and AC connection: If your laptop has a removable battery, remove it and clean any dust or dirt from the battery contacts. Reinsert the battery firmly and try turning on the laptop. Additionally, make sure the AC connection is secure and not loose.

5. Check for signs of physical damage: Inspect the laptop for any visible physical damage, such as broken connectors, loose components, or liquid spills. If you notice any issues, it is recommended to take the laptop to a professional technician for repairs.

6. Perform a hard reset: Disconnect the power adapter and remove the battery (if possible). Press and hold the power button for about 30 seconds. Reconnect the power adapter (without the battery) and try turning on the laptop.

7. Contact HP Support or a professional technician: If none of the above steps resolve the issue, it is advisable to contact HP Support or take the laptop to an authorized HP service center or a professional technician for further diagnosis and repair.

They will have the expertise and tools required to identify and fix the problem accurately. Attempting any further troubleshooting beyond this point may void the warranty or potentially cause more damage if done incorrectly.


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