Richard Branson says airlines ‘will have to pay compensation’ after air traffic control failure
Sir Richard Branson says airlines will have to pay compensation to passengers affected by widespread flight disruption. Source: Good Morning Britain, ITV
Transcript
00:00 And airlines generally are saying, well, it's not our problem.
00:05 We're not the people that have caused this.
00:08 We're not part of this system, Naps.
00:10 We are as much victims of it.
00:13 And do you think that's something
00:15 that's quite tough on the airlines?
00:16 Because of course, people are going to be asking
00:18 for compensation, aren't they?
00:22 Yes.
00:24 I'm sure that airlines that have been affected
00:28 are going to--
00:30 I don't know.
00:30 They'll almost definitely just have to pay compensation
00:34 and take it on the chin.
00:36 But these things happen.
00:38 And hopefully, Naps can learn from this
00:43 and make sure they don't make the same mistake again.