Séisme au Maroc : des compagnies aériennes appliquent toujours des frais de modification de billets
Transcript
00:00 After the tragic earthquake that hit Morocco,
00:02 some airlines are criticized for their lack of flexibility.
00:06 If most airlines have promised free reservation changes,
00:10 some are reluctant to apply them.
00:13 Among them, Transavia, which always applies fees in case of change of destination.
00:17 And worse, Ryanair imposes change fees to customers
00:22 by pretending that flights are maintained.
00:24 The president of the Tour Operating Company Union,
00:27 René-Marc Chicly, calls on sector players
00:30 to put aside their economic interests
00:32 to support local populations and travelers.