We didn’t have a back-up plan, admits MYAirline

Free Malaysia Today

The low-cost carrier says the lack of a contingency plan was compounded by a last minute withdrawal by a potential investor.   Read More:  https://www.freemalaysiatoday.com/category/nation/2023/10/16/we-didnt-have-a-back-up-plan-admits-myairline/  Laporan Lanjut:  https://www.freemalaysiatoday.com/category/bahasa/tempatan/2023/10/16/kami-tiada-back-up-plan-kata-myairline/   Free Malaysia Today is an independent, bi-lingual news portal with a focus on Malaysian current affairs.    Subscribe to our channel - http://bit.ly/2Qo08ry   ------------------------------------------------------------------------------------------------------------------------------------------------------ Check us out at https://www.freemalaysiatoday.com Follow FMT on Facebook: http://bit.ly/2Rn6xEV Follow FMT on Dailymotion: https://bit.ly/2WGITHM Follow FMT on Twitter: http://bit.ly/2OCwH8a  Follow FMT on Instagram: https://bit.ly/2OKJbc6 Follow FMT on TikTok : https://bit.ly/3cpbWKK Follow FMT Telegram - https://bit.ly/2VUfOrv Follow FMT LinkedIn - https://bit.ly/3B1e8lN Follow FMT Lifestyle on Instagram: https://bit.ly/39dBDbe ------------------------------------------------------------------------------------------------------------------------------------------------------ Download FMT News App: Google Play – http://bit.ly/2YSuV46 App Store – https://apple.co/2HNH7gZ Huawei AppGallery - https://bit.ly/2D2OpNP  #FMTNews #MYAirline #NoBackupPlan #WIthdrawal #PotentialInvestor

Transcript

00:00 We understand and note the anger and frustration due to our error and regret we may have lost

00:11 our passengers' trust in us.

00:14 This happened due to a lack of contingency plan as we were let down by an 11-hour pullout

00:23 by an investor.

00:25 We also acknowledge our shortcomings with both MAFCOM and the Civil Aviation Authority

00:32 of Malaysia (CAAM) in our failure to initiate contact with the authorities and passengers

00:41 much earlier before we made our decision to temporarily suspend the operations.

00:51 The reason for the abrupt actions was due to the safety concerns we had for our passengers

00:59 and employees on the flight from Wednesday night to early hours on Thursday morning at

01:06 4.50.

01:07 At 4.50 Thursday morning, the last flight arrived safely at Terminal 2 KLIA and we issued the

01:15 suspension notice.

01:17 Although we have cancelled the flights in the morning wave, some passengers on later

01:23 flights were already at the airport and it was clearly an oversight on our part.

01:31 In the past few days, we had a series of meetings to identify and correct the errors and oversights

01:38 in all areas and this is a continuous process until we get back on track.

01:45 [BLANK_AUDIO]

Transcript

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