We didn’t have a back-up plan, admits MYAirline
The low-cost carrier says the lack of a contingency plan was compounded by a last minute withdrawal by a potential investor.
Read More:
https://www.freemalaysiatoday.com/category/nation/2023/10/16/we-didnt-have-a-back-up-plan-admits-myairline/
Laporan Lanjut:
https://www.freemalaysiatoday.com/category/bahasa/tempatan/2023/10/16/kami-tiada-back-up-plan-kata-myairline/
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Read More:
https://www.freemalaysiatoday.com/category/nation/2023/10/16/we-didnt-have-a-back-up-plan-admits-myairline/
Laporan Lanjut:
https://www.freemalaysiatoday.com/category/bahasa/tempatan/2023/10/16/kami-tiada-back-up-plan-kata-myairline/
Free Malaysia Today is an independent, bi-lingual news portal with a focus on Malaysian current affairs.
Subscribe to our channel - http://bit.ly/2Qo08ry
------------------------------------------------------------------------------------------------------------------------------------------------------
Check us out at https://www.freemalaysiatoday.com
Follow FMT on Facebook: http://bit.ly/2Rn6xEV
Follow FMT on Dailymotion: https://bit.ly/2WGITHM
Follow FMT on Twitter: http://bit.ly/2OCwH8a
Follow FMT on Instagram: https://bit.ly/2OKJbc6
Follow FMT on TikTok : https://bit.ly/3cpbWKK
Follow FMT Telegram - https://bit.ly/2VUfOrv
Follow FMT LinkedIn - https://bit.ly/3B1e8lN
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App Store – https://apple.co/2HNH7gZ
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#FMTNews #MYAirline #NoBackupPlan #WIthdrawal #PotentialInvestor
Transcript
00:00 We understand and note the anger and frustration due to our error and regret we may have lost
00:11 our passengers' trust in us.
00:14 This happened due to a lack of contingency plan as we were let down by an 11-hour pullout
00:23 by an investor.
00:25 We also acknowledge our shortcomings with both MAFCOM and the Civil Aviation Authority
00:32 of Malaysia (CAAM) in our failure to initiate contact with the authorities and passengers
00:41 much earlier before we made our decision to temporarily suspend the operations.
00:51 The reason for the abrupt actions was due to the safety concerns we had for our passengers
00:59 and employees on the flight from Wednesday night to early hours on Thursday morning at
01:06 4.50.
01:07 At 4.50 Thursday morning, the last flight arrived safely at Terminal 2 KLIA and we issued the
01:15 suspension notice.
01:17 Although we have cancelled the flights in the morning wave, some passengers on later
01:23 flights were already at the airport and it was clearly an oversight on our part.
01:31 In the past few days, we had a series of meetings to identify and correct the errors and oversights
01:38 in all areas and this is a continuous process until we get back on track.
01:45 [BLANK_AUDIO]