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00:00 911, what is your emergency?
00:02 An emergency is the randomness of the world.
00:06 Robbing us of our safety.
00:10 But in those moments of darkness,
00:14 we call out to the light up ahead.
00:19 Every day we encounter people who are having the worst day of their entire lives.
00:24 Does it get any easier?
00:26 No.
00:29 You know why they make us wear these uniforms, right?
00:32 Sex appeal.
00:34 True.
00:36 But it's also for our own good.
00:38 Because when we take the uniform off at the end of the day, it symbolizes letting go of all the sad things we've seen that day.
00:44 Help! I don't want to burn!
00:48 This is a family. We work side by side.
00:57 We're going to get you out of here as fast as we can.
00:59 I need help!
01:00 It's okay. I'm here.
01:02 I love this job because I get to help people.
01:07 Get out of there!
01:08 We're going to get out of here together. Are you with me?
01:17 Anybody out here?
01:24 Our lives are shaped by relationships.
01:27 And the stronger those ties are,
01:33 the less awful everything else seems.
01:37 All you gotta do is hang on.
01:38 Give me your hand.
01:39 No matter how dark it gets, we're here together.
01:48 ♪ Oh, I will rescue you ♪
01:53 [BLANK_AUDIO]