Keith Jones talks about abusive shoppers
Keith Jones, from Sheppey, talks about abusive shoppers
Transcript
00:00 have in the last 12 months received some form of verbal abuse.
00:03 I mean, and just under half were actually threatened by customers.
00:09 And when we mean threatened, we mean, for example,
00:12 I'll be outside when you finished your shift.
00:15 I know where you live and things like that.
00:17 And it's.
00:19 People just seem to act in a way when they go shopping that they wouldn't act
00:26 if they were in a pub or if they were walking down the street.
00:29 and I really don't understand it.