Mobile network operators (MNOs) and the Malaysian Communications and Multimedia Commission (MCMC) is expected to hold a meeting to discuss the mandatory standards for the quality of experience, said Fahmi Fadzil.
The Communications Minister said on Thursday (Feb 22) that this is to ensure that going forward MNOs are more attuned, more sensitive to the needs, requirements and demands of users in providing fast Internet but also better systems.
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The Communications Minister said on Thursday (Feb 22) that this is to ensure that going forward MNOs are more attuned, more sensitive to the needs, requirements and demands of users in providing fast Internet but also better systems.
Read more at http://tinyurl.com/3hrrtvns
WATCH MORE: https://thestartv.com/c/news
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LIKE: https://fb.com/TheStarOnline
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NewsTranscript
00:00 [Applause]
00:06 I would like to subsequently have an engagement with MCMC.
00:10 When we discuss, when I speak with my counterparts in a lot of ASEAN countries,
00:15 many are beginning to move away from the idea of a mandatory standard on quality of service, MSQOS,
00:23 but instead looking at MSQOE, the quality of experience.
00:29 And we know in this day and age, a lot of people have a lot of thoughts.
00:33 "I pay a lot for 5G, but look at the speed, it doesn't reach anywhere."
00:38 "We pay a lot, but when we enter the company, there is no 5G."
00:43 So, a lot of these challenges, we must work together to overcome.
00:49 And I have spoken with the Dato' Pandaw of Perlulupo, for example,
00:54 to look at how we can adopt not only 5G, but perhaps also 5G advance,
01:02 particularly to realize the idea of smart cities.
01:05 A lot of this new technology can be quickly and quite swiftly implemented.
01:12 So if Mexis, Huawei are so key, perhaps what I would recommend and suggest
01:18 is that we sit down with the good mayor of Perlulupo and run a proof of concept with Perlulupo
01:26 to see how we can use some of the passive IoT for purposes of smart cities.
01:33 Okay, so when we talk about the agreement with TPGL to address the speed problem,
01:40 will this be a challenge for you and TPGL?
01:44 Yes, at this time, perhaps, because we have three types of connectivity.
01:55 There is an outdoor, in-building, and fixed line.
02:06 So these three have different challenges.
02:10 For the outdoor, we can install a tower.
02:14 For the in-building, it depends on who is trying to build the premises.
02:19 If it is from PBT, we can discuss with PBT.
02:23 But one thing that I will try to convey to PBT later is that
02:30 perhaps we need to be proactive, the MCMC, to communicate with them,
02:34 especially in urban planning, so that the new buildings
02:38 can take into account the need for in-building coverage.
02:42 I see that, including in the coastal areas, when new buildings are being prepared,
02:47 I have discussed this with Maxis,
02:50 Maxis should provide services for the Media City building, but it is not finished yet.
02:57 So I think this is a planning issue, I am not blaming Maxis,
03:02 but I believe Maxis will give a discount to the broadcasting department.
03:08 But, in general, in-building coverage appears to be an afterthought.
03:14 Then, when the buildings are ready, we will think about it.
03:17 Because we see now that the internet is a basic utility,
03:23 a basic public utility,
03:28 I see that there is a need for discussion.
03:33 So, God willing, after this, I will ask, as an example, the MCMC to communicate with PBT
03:39 so that we can investigate what is the best way to ensure that urban planning
03:46 can include the issue of in-building coverage as part of their SOP.
03:55 So we will discuss this.
03:58 In your speech, you said that you want MNOs to meet to provide reliable internet for all.
04:10 Yes. So one of the key things that we see,
04:15 Alhamdulillah, most of the MNOs, most of the mobile network operators,
04:20 they are still very profitable and they are able to survive.
04:25 At the same time, we see internet speeds getting much faster
04:29 and internet packages are thankfully also being very reasonably priced,
04:35 appropriately priced.
04:37 And I feel, at the same time, a lot of disgruntlement or grouses or complaints from the public,
04:45 I think this is where we can work on next.
04:48 So I would like to be able to invite all of the MNOs,
04:52 perhaps we can have this discussion at the pavilion at MWC,
04:57 to find a way forward where right now it feels that if they can't get the ears of the MNOs,
05:04 they have to look for the Minister.
05:06 It's okay, but I feel that that process should be made much easier
05:11 for us to fully verify that this complaint is legitimate, is a real issue,
05:17 what exactly is the problem, and that we can attend to it very quickly.
05:21 Perhaps there are some solutions that we can deploy,
05:25 but we need the cooperation, the close cooperation of the MNOs.
05:29 So I hope to have that discussion very soon.
05:33 [ Silence ]