Walmart, Delta, Starbucks among companies using AI tool to snoop on employees:Report | Oneindia News
Discover how Walmart, Delta, Starbucks, and other major corporations are reportedly utilizing AI technology to monitor employee communications. Is this the future of workplace surveillance? Learn more about the growing concerns and implications of AI snooping in this eye-opening report.
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#AI #AIArt #ArtificialIntelligence #BusinessNews #Walmart #Delta #Starbucks #AITools #CorporateEmployees #Deepfake #Oneindia
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NewsTranscript
00:00 In the era of remote work, those classic water-cooler chats have found a new home online.
00:10 However, recent studies suggest that artificial intelligence might be eavesdropping on these
00:16 virtual discussions.
00:18 It's reported that companies like Walmart, Delta, T-Mobile, Chevron and Starbucks have
00:24 allegedly utilized surveillance software developed by Avere to monitor employee conversations.
00:31 This software scours platforms like Slack and Microsoft Teams for keywords indicating
00:37 employee dissatisfaction or safety concerns.
00:41 According to CEO Jeff Skuman, Avere's AI technology allows businesses to assess employee morale
00:48 in real-time, eliminating the need for yearly surveys.
00:52 By analyzing massive amounts of data, Avere's analytics offer employees insights into how
00:58 different employee groups respond to various initiatives or changes.
01:03 The AI can also detect behaviors like harassment and bullying.
01:07 Importantly, while acute threats can trigger identification on specific employees, the
01:13 tool doesn't flag individual names otherwise.
01:16 Others have expressed concerns about AI intruding in their business communications, with some
01:23 feeling it's a breach of privacy, while others doubt the reliability of AI systems.
01:29 AstraZeneca claims they use Avere software for e-discovery but not for tracking sentiment.
01:35 Delta, however, utilizes it to track sentiment and trends alongside input from stakeholders
01:42 and staff.
01:43 As more businesses adopt remote work strategies, concerns about AI surveillance are growing,
01:49 especially on widely used platforms like Microsoft Teams and Slack.
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