OJK: Jumlah Pengaduan Terhadap Perusahaan Pembiayaan Bertambah
Otoritas Jasa Keuangan (OJK) menyatakan, jumlah pengaduan terhadap perusahaan pembiayaan atau multi finance terus bertambah setiap tahun. Tercatat jumlah pengaduan pada tahun 2022, mencapai 2.844 pengaduan.
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TVTranscript
00:00 The Financial Services Authority stated that the number of complaints against financing companies or multi-finance continues to increase every year.
00:07 The number of complaints in 2022 reached 2,844 complaints.
00:14 The Financial Services Authority has issued a roadmap for the development and strengthening of financing companies 2024-2028.
00:26 In the roadmap, the Department of Regulation and Development of Financing Institutions, Ventura Capital Company,
00:31 Micro Finance Institute and other financial services institutions of the OJK stated that the number of complaints against financing companies or multi-finance
00:39 that are reported to the OJK continues to increase every year.
00:42 The number of complaints in 2022 reached 2,844 complaints,
00:48 but the number of complaints indicated for 2022 for relatively low-income companies, from 2,844 complaints, is only 3 complaints or 0.11%.
01:00 Meanwhile, according to the OJK, the low level of financial literacy in financing companies can cause losses for consumers,
01:08 because people are limited to understand the products used and there is also a misappropriation of profits by financing companies.
01:16 Although the OJK notes that the level of financial literacy in financing companies in general increased from 15.17% in 2019 to 25.09% in 2022,
01:28 but compared to the national composite level, the level of financial literacy in financing companies is still relatively low.
01:36 Thank you for watching.
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