Airline says it’s now resolved a data issue with its app
Qantas says it has resolved an issue with its app that allowed customers to view the details of other passengers, including names and upcoming flight plans.
Category
📺
TVTranscript
00:00Qantas has apologised to customers after the potential data breach.
00:06Customers who've been using the airline's app to book flights reported this morning
00:09that they'd logged in and found other passengers' information, including private details and
00:14boarding passes, on the app.
00:16Qantas has apologised in a statement and says the issue has now been resolved.
00:21It's believed an update to the app overnight was the cause of the problem.
00:24Here at Perth Airport, it appears to have been business as usual, with a Qantas representative
00:28telling us there had been no issues with the customer data.
00:31Australia's biggest airline suggests the data breach was caused by recent system changes.
00:36It says customers should try to log out of their accounts and then log back in to see
00:40if the issue has been resolved.
00:42The Qantas Frequent Flyer program is one of the biggest in Australia, with about 16 million
00:47customers.