Former Post Office chief executive Paula Vennells broke down in tears as she faced questioning on the third day of giving evidence to the Horizon IT inquiry. "I loved the post office. I worked as hard as I possibly could to deliver the best post office for the UK," Ms Vennells said. Report by Kennedyl. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
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00:00 You failed, didn't you? You failed to get into this on your account.
00:04 You failed to ask the right questions. You couldn't be bothered, could you, Ms Fennells?
00:10 The risk was too great. Looking under that rock, you're going to find a problem. It's
00:17 going to devastate the post office, ruin it. You couldn't let that happen, could you, Ms Fennells?
00:24 I loved the post office. I gave it...
00:45 I worked as hard as I possibly could to deliver the best post office for the UK. It would have
01:00 been wonderful to have 30,000 post office branches. That would have been the best outcome ever,
01:06 to have had more post offices in more communities. But my only motivation was for the best for the
01:14 post office and for the hundreds of postmasters that I met. And I regret deeply that I let these
01:20 people down.