Rainham business owner Steven Goddard says new double red lines and loading bays mean his shops are no longer visible, causing a sharp loss in trade.
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00:00 We have a bay here and that is only for loading.
00:08 There's no 30 minute bay allowed for potential customers.
00:13 So all we get on a multiple times a week for multiple periods,
00:18 certainly over 20 minutes, they're taking longer than 20 minutes,
00:22 we have great big massive HGVs that are here delivering to nutmegs,
00:29 delivering to Pizza Hut, delivering to greedy banker.
00:33 And obviously when they're here, no one can see us.
00:39 You can't see and that's for, could be 10, 20, 30 minutes, maybe 40 minutes.
00:44 Some of the HGVs here have been up over an hour.
00:48 From the time this was installed, we found that where we would have
00:54 customers coming in from say 4.30 up to 7 o'clock, literally it was someone
00:59 coming and turning the tap off. We're down 30% in numbers and probably
01:05 in financial terms probably £1,000 a week.