The nation is celebrating National Fish and Chip Day - and it's been shifted a day earlier this time around to coincide with the 80th D-Day.
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00:00 From our point of view then, from us customers, what can we do to help support the industry
00:05 and support our local as well?
00:08 If people want to support Fish and Chip Shop, just go out and visit your local Fish and
00:10 Chip Shop and let them know you appreciate them because it's usually the only time you
00:15 hear from customers is when you get a bad review. So let them know that you like what
00:19 they do and just give them that little bit more confidence and you'll certainly make
00:22 the day. But yeah, just encourage everybody to go out and visit the Fish and Chip Shop.
00:26 I'm not saying go every night, but if you're trying to do it at least once a week, maybe
00:30 twice a week, we do appreciate the customer and it'll help all these independent businesses
00:34 get through because people tend to complain more easily. The owner's there to be shot
00:40 at in an independent hospitality business, whereas one of the big chains they're not
00:44 and they work on numbers, they've got bigger marketing budgets and they've got more buying
00:47 power. These independents have to do everything. They've not got a marketing team, they haven't
00:50 got a complaints team, customer service team, everything falls on them. So just visit them
00:57 and let them know that you like what they do.