Amazon's Gurugram Warehouse Ordeal: Long Shifts & Heatwave - video Dailymotion

OutlookIndia

Outlook’s Md Asghar Khan spoke with workers at Amazon’s Gurugram warehouse about their conditions. They endure 10-hour shifts with no seating, walk 20 kilometres daily, and face high targets while earning below the minimum wage. Strict monitoring extends even to toilet breaks. Heatwaves exacerbate issues, with indoor temperatures often unsafe. Injuries and illnesses are ignored, and women workers face harsher treatment.   Videographer: Tribhuvan Tiwari   Script: Divya Tiwari   Read the story here: https://www.outlookindia.com/national/behind-amazons-never-ending-customer-discounts-lies-the-exploitation-of-its-workers   Follow us:  Website: https://www.outlookindia.com/  Facebook: https://www.facebook.com/Outlookindia  Instagram: https://www.instagram.com/outlookindia/  X: https://twitter.com/Outlookindia  Whatsapp: https://whatsapp.com/channel/0029VaNrF3v0AgWLA6OnJH0R  Youtube: https://www.youtube.com/@OutlookMagazine  Dailymotion: https://www.dailymotion.com/outlookindia   #Amazon #AmazonWarehouse #Workers #Heatwave #LabourLaws #Exploitation

Transcript

00:00There is a lot of unemployment, which is why we have to work.

00:04The first problem we face is that we have to work 10 hours a day.

00:31We have to stand up and work.

00:34We don't have chairs or anything in the company.

00:38The target of our work is very high.

00:43We have to process 600 items in an hour.

00:47We have to work on 600 items.

00:49Our salary is only Rs. 10,000.

00:52When we go to the washroom,

00:54the seniors come to the washroom and ask us what we are doing here.

01:04How did you come here without work?

01:06How did you come here without work?

01:08If you want to go to the washroom, go during your break in the canteen.

01:11Why are you wasting your department time?

01:24When it's hot, we have to walk 20 km continuously.

01:39Even if we stop for a minute to drink water,

01:42the P.S. comes from behind and says,

01:44why are you standing? Your idol is coming.

01:46What idol is coming?

01:47The idol is coming.

01:48There is a time limit between picking up one item and picking up another item.

01:52There is an idol in between.

01:54There is a minimum of 10 seconds between picking up one item and picking up another item.

01:58For example, if a 100-meter item comes from here,

02:01you have to pick it up in 10 seconds.

02:03You have to run and go.

02:04It is not allowed to run.

02:06The idol counts time in between.

02:09Based on this, a feedback is generated at the shift end that

02:13you have kept the idol for 10 hours.

02:16If you go to drink water, it also counts as an idol.

02:18If you go to the washroom, it also counts as an idol.

02:20If you give an idol for 5 minutes,

02:23they give you a feedback.

02:25You have to walk continuously for 9 hours.

02:27There is a break for an hour.

02:29It is so hot that you keep sweating.

02:31There are fans and coolers in some places.

02:36There is no cool air in it.

02:38Hot air keeps flowing.

02:40If you sit on the third floor,

02:42the floor gets hot in the scorching sun.

02:45You keep sweating.

02:47You have to walk continuously.

02:49This is the problem.

02:56A girl was slamming.

02:58She told her PS that we are coming from the mill.

03:02But she didn't listen.

03:03After a while, she fainted.

03:05Then we took her to the M.C.R.

03:07When we say that we have a headache,

03:09because there is so much pressure there,

03:11there is so much heat,

03:13even if we tell them that we are not feeling well,

03:15that we want to rest,

03:17they still go to the M.C.R.

03:19They don't even give us 2-3 minutes to rest.

03:34This finger was in the middle of my right hand.

03:36It was in the conveyor.

03:38I was wearing gloves,

03:40I didn't know that I was injured.

03:42But my blood came up to here.

03:44As soon as my blood came up to here,

03:46I went straight to the M.C.R.

03:48The M.C.R. staff told me

03:50not to tell anyone that there was an accident.

03:52They told me that I have a headache.

03:54I told them that I can't say that I have a headache.

03:56I will tell them whatever is there.

03:58The M.C.R. staff is responsible for

04:00providing food and water to the people

04:02who are in need.

04:04The M.C.R. staff is responsible for

04:06providing food and water to the people

04:08who are in need.

04:10One of our biggest demands was

04:12that our salary should be 25,000 rupees minimum.

04:14And that the working hours of 10 hours

04:16should be reduced to 8 hours.

04:18And that the people who stand

04:20and work in the department,

04:22should be given a foot rest

04:24of 3-4 hours,

04:26so that they can sit and relax.

04:28So that they can sit and relax.

04:30So that they can sit and relax.

04:32The temperature here,

04:34the temperature here,

04:36has reached 48-49 degrees.

04:38has reached 48-49 degrees.

04:40And the company's room temperature,

04:42and the company's room temperature,

04:44my friends work in Delphore,

04:46my friends work in Delphore,

04:48the room temperature that we checked,

04:50was 36-37 degrees.

04:52So working in 36 degrees

04:54So working in 36 degrees

04:56is a big problem.

Amazon's Gurugram Warehouse Ordeal: Long Shifts & Heatwave

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