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00:00My name is Suzanne Wills, I'm a CAC and I'm a small vendor here at Waterloo Emporium.
00:08My name is Katie Kate Green, I'm the Head of Retail. I oversee the 17 shops in front of the two houses.
00:15I'm the Director of Finance and I manage the facilities.
00:19Jess, what are we doing here today?
00:22To generate more income for hospice.
00:25So for us it's just incorporating more products into it.
00:28It used to be a furniture shop, which has done very, very well.
00:32It's profitable for the hospice.
00:34But we wanted to just add something slightly different into it,
00:37to see if we could generate more income for the hospice.
00:40And I think we've done it.
00:42So we've decided to turn it into an emporium.
00:44Jess, what are the main changes that are getting placed?
00:47The main changes, we've still got the furniture,
00:50but we've decided to incorporate more homework stuff,
00:53craft, because we're doing vintage.
00:56We've noticed that most craft shops sell these products,
00:59and they're very popular.
01:01So there's nothing else like it in costume.
01:03So we thought that we would, yeah.
01:06And this will be quite a flagship store,
01:09because we've just got hospices just up over the hill.
01:11So it's lovely for us.
01:13How important are these type of shops to Rowley's and to raising money in that way?
01:20These are so important to us,
01:22especially in the climate, to generate as much income as we can.
01:25And these shops, they are popular,
01:28but we would like them to innovate, of course,
01:30because we don't have a lot of people that come to our hospice.
01:33We need people to come and support us.
01:35We need people to come and purchase from the shops.
01:38Yeah.
01:40So you seem to be quite busy already.
01:42So what's the response been?
01:44Have you been closed for a while to arrange this?
01:47We've been closed for three days.
01:50We've been kind of advertising it for a while.
01:53We've got a lot of support from the customers,
01:55and from the hospice as well.
01:57So we're really hoping it's going to take off,
01:59and they've got some planning for the hospice.
02:01I think we've got a bit different volunteers.
02:03We need more volunteers that are coming and support as well.
02:06So hopefully that opens up.
02:08Volunteers who may be in Tahoe,
02:10who may be wanting to kind of, you know, their vintage stuff.
02:13I think that would be really good for us,
02:15trying to, you know, give opportunities for volunteers.
02:18Yeah.
02:33And obviously it was a couple of months ago now
02:36that there was an announcement of the issues that roads are facing.
02:39What's it been like since then, the response from people?
02:48How are you guys doing?
02:50You know, all the different things that are going on.