Private hospital called out over questionable consent, billing

Free Malaysia Today

The family claims the doctor obtained the elderly woman’s consent for anaesthesia just prior to surgery, despite her questionable mental state.  Read More:  https://www.freemalaysiatoday.com/category/nation/2024/08/13/private-hospital-called-out-over-questionable-consent-billing/  Free Malaysia Today is an independent, bi-lingual news portal with a focus on Malaysian current affairs.    Subscribe to our channel - http://bit.ly/2Qo08ry   ------------------------------------------------------------------------------------------------------------------------------------------------------ Check us out at https://www.freemalaysiatoday.com Follow FMT on Facebook: https://bit.ly/49JJoo5 Follow FMT on Dailymotion: https://bit.ly/2WGITHM Follow FMT on X: https://bit.ly/48zARSW  Follow FMT on Instagram: https://bit.ly/48Cq76h Follow FMT on TikTok : https://bit.ly/3uKuQFp Follow FMT Berita on TikTok: https://bit.ly/48vpnQG  Follow FMT Telegram - https://bit.ly/42VyzMX Follow FMT LinkedIn - https://bit.ly/42YytEb Follow FMT Lifestyle on Instagram: https://bit.ly/42WrsUj Follow FMT on WhatsApp: https://bit.ly/49GMbxW  ------------------------------------------------------------------------------------------------------------------------------------------------------ Download FMT News App: Google Play – http://bit.ly/2YSuV46 App Store – https://apple.co/2HNH7gZ Huawei AppGallery - https://bit.ly/2D2OpNP  #FMTNews #PrivateHospital #GeneralAnesthesia #Billing #Unethical

Transcript

00:00The family of a 76-year-old woman has lodged a complaint against a prominent private hospital

00:08in Kuala Lumpur alleging unethical practices by one of its specialists.

00:13The patient's daughter, April Liu, said her family was shocked that the doctor secured

00:17her mother's consent for general anesthesia just before surgery, despite the doctor being

00:22aware of her mother's medical history that could have rendered her unfit to sign the

00:26document without family consultation.

00:30Liu said the doctor failed to meet with the family before the surgery as promised, leaving

00:34them unable to discuss concerns or assess the risks of GA.

00:39The doctor allegedly obtained consent in the operation theater from the patient without

00:43any of her children present, which Liu described as unethical given her mother's vulnerable

00:48state.

00:49The family was also billed for consultations that never occurred, and charges were made

00:54to their credit card without consent, exceeding the pre-authorized amount the family had agreed

00:59to.

01:00The family is seeking an explanation of how the consent was obtained and how the hospital

01:04ensures that doctors do not bill for unperformed tasks.

01:08When contacted, the hospital told FMT that it would respond after getting feedback from

01:13the affected parties.

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Transcript

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