Biden Administration Tackles 'Everyday Headaches' of Automated Customer Service Hassles with New Regulations. Will It Increase Costs for Customers?

The Biden administration is addressing the "everyday headaches" of automated customer service systems through new business regulations. The administration aims to simplify processes like canceling subscriptions, obtaining refunds for canceled flights, and reducing paperwork as part of a broader pro-consumer agenda. Critics argue that such regulations could increase costs for consumers. Still, the administration insists that businesses should compete on the quality of their services rather than on creating obstacles for customers. The White House is also seeking public input on additional areas for improvement through a new "Time Is Money" portal.