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00:30You are listening to your favorite show, Love Academy.
00:33I am the one who is giving you special care on special days.
00:38Sophie.
00:40I welcome you all to live life with love and to spread love in this world.
00:47People who live in cities take a lot of decisions every day.
00:52To go left or right.
00:55To stop or move forward.
00:58To choose the one who doesn't have money but has love.
01:01Or the one who has money but doesn't love me.
01:05There are some people who don't have anything to choose from.
01:10Yes sir, your complaint has been lodged.
01:12You will get the report in 24 hours.
01:14Thank you so much.
01:15Whatever you choose in life, I want you to keep believing in love.
01:20And also that everything will be fine with time.
01:29Listen, where are you now?
01:32You have to go for marriage license, remember?
01:34Don't worry, that's all done.
01:36You go straight to the bureau.
01:37As soon as I get the license, I will come straight to the airport.
01:40But you don't get late, please.
01:41People are paying for Canada's education.
01:43And I will stay there for a year.
01:45If I don't get the license, I don't know when I will get another chance.
01:47Relax.
01:48I have taken a two-hour leave and also lunch break.
01:51That should be enough.
01:52Yes, it's good for you.
01:54Your work, hobby and life matter more than me.
01:58I think you don't need me, right?
02:00Of course I need you.
02:02How can I do without you?
02:04Come soon, please.
02:05Okay.
02:10Congratulations.
02:12You can subscribe now.
02:14You can subscribe now.
02:16Congratulations.
02:26Listen, I have to go to the civil affairs bureau.
02:28Hurry up, please.
02:32Hey, where are you?
02:34Because of your work, you are already late.
02:37Don't worry, I am just about to reach.
02:39Listen, please hurry up.
03:16Who is calling?
03:38It's been two years.
03:40Why am I still having that dream?
03:43Vuyu, come here.
03:45Breakfast is ready.
03:52Yes, you are 30 years old now.
03:54You are always at home.
03:56You don't even pay the rent.
03:58I want to know when you will be able to stand on your own feet.
04:01I am also thinking the same.
04:02Are you really my mom?
04:04I am 28 years old.
04:05It's just a difference of two years.
04:07I figured it out.
04:09In other families, parents want their children to be with them.
04:12But you are keeping me away.
04:14Vuyu, who wants to throw you out?
04:17Your wife.
04:19Rueling, you?
04:21I think you are mistaken.
04:23Think about it.
04:24How will she throw you out of the house?
04:26She thinks that you want to be independent now.
04:30Did you hear what your dad said?
04:32We just want you to stand on your feet soon.
04:35You want me to get completely out of your life.
04:37Yes.
04:38Because you don't understand me.
04:40Is that so?
04:41Very good.
04:43Look, son.
04:44You are over 30 now.
04:46Don't trouble your mother.
04:48Okay, son?
04:49Do you know?
04:50If she wasn't going to be born after marriage,
04:53I wouldn't have been the way I am now.
04:56Then I would have...
04:57I have already fulfilled my wish to see the world.
04:59But don't worry.
05:01The farthest place you have gone is Chowming Island.
05:03It's only 90 kilometers away.
05:05You are right.
05:06I wanted to travel the world.
05:08I love traveling.
05:09I wanted to travel.
05:31Did you see that?
05:32Did you see that?
05:33My car didn't even touch her.
05:35She is doing a drama.
05:36Madam, get up.
05:37Go to the side.
05:38You can't fool anyone.
05:40There are cameras everywhere.
05:42I am getting late for work.
05:44What do you want?
05:45Move.
05:46Madam, move.
05:47She is hurt.
05:48Still, she is not moving.
05:49I just saw.
05:50The car didn't even reach her.
05:51She fell herself.
05:52Excuse me.
05:53Can I see?
05:55Let it be.
05:56Are you okay, ma'am?
05:57Are you hurt?
05:58Are you in pain?
05:59Do you see?
06:00One more.
06:01One more drama queen is here.
06:02I didn't do anything.
06:03I'll tell you first.
06:04It's my fault.
06:08Don't you feel good?
06:09Should I take you to the hospital?
06:12Listen.
06:13I know you didn't hit her.
06:14But will you help her?
06:15But I...
06:16You should help her.
06:17You should help her.
06:18You should help her.
06:19You should help her.
06:20You should help her.
06:21You should help her.
06:22Come.
06:27Madam, you can return your product in 7 days.
06:30We will give you your coupon pack immediately.
06:33We don't provide freehand sketching service during King Ming Festival.
06:37Thank you, madam.
06:38I hope you will give us 5 stars.
06:45It's good that you came.
06:47Boss knows that you are late.
06:49Be careful.
06:50It's okay.
06:51I had to do something important.
06:52No.
06:53Help me.
06:54I can't do it alone.
06:56Pick up the call.
06:58Problem number 7.
06:59Hello.
07:00I am calling from the customer service department.
07:02How are you?
07:03As I can see, you bought our company's trench coat.
07:06And you gave a very bad review.
07:08Didn't you like the quality?
07:09The quality is good.
07:10But I am angry.
07:12If you like the quality, what is the problem?
07:15You can tell me.
07:16My girlfriend bought a coat from your shop and ran away with someone else.
07:19Can you help me?
07:21Sir, it has nothing to do with quality.
07:23What are you saying?
07:24I bought it from your shop.
07:25So it's your responsibility.
07:26If you haven't succeeded in your affair, you will definitely succeed in your career, sir.
07:29Sir, you were looking at a keyboard that is going to be on sale tomorrow.
07:32I can give you an additional coupon, sir.
07:34But my girlfriend won't come back with this.
07:36Sir, the first 50 customers who pay will get a gaming mouse as a gift.
07:43Okay.
07:44Thank you for calling.
07:45I hope you will give us a 5 star rating.
07:49How was it?
07:50Tell me.
07:51Yes.
07:52There is no work that you can't do.
07:55Madam.
07:56Problem number 2.
07:57Pick it up.
08:00Thank you for calling customer service.
08:02Tell me, how can I help you?
08:07Good morning, sir.
08:08Not at all.
08:10About this project.
08:12Good morning, Mr. Shah.
08:13Not at all.
08:17Sir, you?
08:19There is a super VIP customer in our platform.
08:22Do you know anything?
08:23He has shopped for crores of rupees 1290 times in 2 years.
08:27Do you know?
08:28Such a super VIP customer is not more than 3% in our platform.
08:31This is the thing.
08:32Such a customer who is only 3 out of 100 people should have strong loyalty towards them.
08:37I know.
08:38You don't know anything.
08:39In fact, he has been saying no instead of you for 3 days.
08:41And this is your job, not his.
08:43How can we change his no?
08:45Go and hide your face in some corner with shame.
08:48Wow, what a customer.
08:49His username is some random number.
08:51And he didn't even change it.
08:54Oh, you said it too.
08:57By the way, this is not your job.
08:58You know, right?
08:59Any rich customer can change his user ID on our platform.
09:02There must be thousands of people like this.
09:04Who believe that sometimes you should say no.
09:07And ask us to take back the product.
09:09Suppliers are calling us.
09:10They are calling us 200 times a day.
09:13And what am I doing?
09:14I am just apologizing to them all day.
09:16If the suppliers leave, then who will pay their loss?
09:20And who will pay the loss of this company?
09:22Can you do it?
09:23Can you do it?
09:24Or can you do it?
09:30You are crying.
09:31Did I say something wrong?
09:32Do you make a mistake and cry?
09:34Wipe your tears.
09:35Because now listen to what I am going to say and cry.
09:38Come on, let's play a game together.
09:40There are some rules of the game.
09:42And the rules are such that
09:43if you can't change the customer's no to yes,
09:46then your sweet dream of joining this company will remain a dream.
09:50Come on, cry now.
09:53Hey, what do you want to say?
09:57Hello, sir.
09:58In the customer service department,
10:00we don't want to see negative reviews.
10:02But for just one bad review,
10:04if you will give such a severe punishment to Fang Yuan,
10:07then it will be a waste.
10:08Okay, you want to protect her, right?
10:10But do this only when you don't make any mistake.
10:13The day you won't come late for work.
10:15Tell me, can you do it?
10:16Sir, I...
10:17Listen to me.
10:18In my world, I am not small,
10:20I am very big like this company.
10:22Now everyone listen to me carefully.
10:24This big I don't want to lose any super customer in this company.
10:28Did you understand?
10:29And other customers don't care about your negative review.
10:33So now whatever you have to do,
10:35whether you have to go to his house,
10:37or apologize,
10:38or come on your knees,
10:39whatever you have to do,
10:40but we will have to change that customer's no to yes.
10:42If we force them more,
10:43then they can also file a harassment case.
10:45Oh my God.
10:46Oh my God.
10:47Oh my God.
10:48Oh my God.
10:49Oh my God.
10:51Leader Bhuyu,
10:52why didn't I think of this before?
10:54Because this is your job.
10:56This is the job of your customer service department.
11:00Fang Yun,
11:01if you can't change a customer's no to yes,
11:04then I will say good bye to you personally.
11:09Mr. Xiao.
11:12This is not right.
11:13Good.
11:15Very good.
11:16If you think she can't do it,
11:18then why don't you do it yourself?
11:20And if you can't do it and fail,
11:22then I am sorry.
11:23I will have to ask you to go too.
11:25And then you both,
11:26good bye.
11:28Fang Yun,
11:29stop crying now.
11:47Emergency
11:59Come quickly, there is an emergency.
12:06Hello Sir.
12:14Hello Sir.
12:17You must know that we are a technology company
12:20which makes products of female health services.
12:23When you have come here,
12:25then what will you talk about health?
12:27I am sorry Sir.
12:28Please forgive me.
12:30Will you give me one more chance Sir?
12:41It shouldn't happen again.
12:47Mr. Wen,
12:49I don't think this is right.
12:53Mr. Liang,
12:55I have signed the document.
12:57So I will decide.
13:01Mr. Wen.
13:02Oh.
13:04It's good that you came.
13:05I had written everything in the message.
13:07Please help me.
13:08It is a matter of joy
13:09that I am going to sign a contract with you.
13:12But why do you look so sad?
13:14We have already made a deal.
13:16And everything is happening as you wanted.
13:18But as we were moving forward,
13:20you took a step back
13:21and made a new productive agreement
13:23with which you are joining another company.
13:25So that you have a lot of profit
13:27which was not happening with our company.
13:29Am I right?
13:31I think Mr. He knows everything.
13:33So listen to me now.
13:35Now increase 1%
13:38so we can cooperate.
13:39If you reduce 1%,
13:41then I can think of working with you at least once.
13:45Mr. He,
13:48are you really serious?
13:50I am not kidding.
13:52Next month,
13:53a new standard will come in Southeast Asia
13:56which will test the content of parabens.
13:58All skin care products
14:00which are made by this company,
14:02their parabens are more than the permissible limit.
14:04This is the data of skin care products
14:05which this company has given.
14:06Take a look.
14:09As a result of this,
14:11at the end of the year,
14:12all the products of this company
14:13which are going to be sold in Southeast Asia,
14:15either they will be banned
14:16or they will be returned.
14:18That too in large quantities.
14:19Will you be able to do production in these conditions?
14:23Would you like to take a risk?
14:28The high-end products of our company Yemen
14:30have now reached the second round of tests.
14:33I think our production will start
14:35in at most two more months.
14:39Why are you standing on your head?
14:44Mr. He,
14:45after all,
14:46we are old friends.
14:48We will sign the contract today.
14:52Mr. Liang,
14:53let's sign the deal today
14:54as we had decided earlier.
14:57Let's go to the conference room
14:58to sign the contract.
15:08Ms. Jiang,
15:09you are awake.
15:10How are you feeling?
15:12I am a little better than before.
15:15The doctor has said
15:16that when this trip is completed,
15:18I can go home after resting.
15:20This is a good thing.
15:22Thank you for bringing me here.
15:25Today my life is saved because of you.
15:28I am happy.
15:30What are you doing there?
15:32I am going to the conference room.
15:34I am going to the conference room.
15:35I am going to the conference room.
15:36I am happy.
15:38Why are you standing there?
15:39Come and sit here.
15:43I haven't even asked you
15:44your name yet.
15:47My name is Wu You.
15:48Do you know what it means?
15:49It's a very beautiful name, dear.
15:51It means fool,
15:53coward.
16:06Hello.
16:07I am calling from
16:08the customer service department.
16:14Hello.
16:15The number you have dialed
16:16is busy at the moment.
16:17Please try again later.
16:20Has he blocked me?
16:23I am sorry.
16:25I am sorry.
16:27I am sorry.
16:29I am sorry.
16:31I am sorry.
16:33I am sorry.
16:36This won't do.
16:51I will see you soon.
17:05Hi.
17:13Hello, ma'am.
17:14Hi.
17:15I want to meet someone.
17:16Who do you want to meet?
17:18A gentleman
17:19with the same surname.
17:20Do you know his full name?
17:22So sorry.
17:23I can't help you then.
17:25It's okay.
17:26I will find him myself.
17:28Sorry, ma'am.
17:29You can't go in like this
17:30without an appointment.
17:31Please let me go.
17:33I am sorry.
17:36It's okay.
18:00You are volunteer 305, right?
18:03Come with me.
18:06Sir.
18:08Volunteer 305.
18:10Come here.
18:14Welcome.
18:15New experience.
18:16Welcome to Yemen.
18:17Come in.
18:18Please.
18:25You must have
18:26read the volunteer manual.
18:28It says
18:29no make-up.
18:31Why did you put on make-up?
18:33Wow.
18:34Whenever I come here
18:35I get a free test.
18:38Sorry.
18:39I forgot.
18:40It's okay.
18:41Sit down.
18:42Let's do a simple test first.
18:43Okay.
18:47Have you done this before?
18:48No.
18:49No?
18:50Come forward
18:51and put your face on it.
18:54Please don't move.
18:56Okay.
18:59It will be quick.
19:05Oh God.
19:08Wow.
19:09The problem is very serious.
19:11Is this pigmentation?
19:13Yes.
19:14How did I ignore it?
19:16You are right.
19:17Come with me.
19:18No.
19:19This is very bad.
19:20Sit down.
19:24Please sit down.
19:25This is a very serious problem.
19:27Can you cure it?
19:30To be honest,
19:31there are a lot of problems.
19:32Yes.
19:33For example,
19:34you wake up late.
19:35Yes, you are right.
19:36And you don't apply sunscreen.
19:37Yes.
19:38Because of all these reasons,
19:39your skin looks aged.
19:41Oh.
19:42You have wrinkles on your face
19:43just like your forehead.
19:44Your nose looks like this.
19:46You have a lot of blackheads.
19:48You have pigmentation on your face.
19:50But don't worry.
19:51All this can be cured
19:52with our new product.
19:53Oh.
19:54Do you want to ask anything else?
19:57Yes.
19:58Just one question.
19:59This picture
20:00will be deleted, right?
20:03Hmm.
20:04No.
20:05Yes, why not?
20:06If I get this tested,
20:08will my problems be cured?
20:11Yes, of course.
20:12You will be cured.
20:13Yes.
20:14That's good.
20:16Anything else?
20:17Yes, one more thing.
20:18How long will it take to get it tested?
20:20Just four hours.
20:21Just four hours?
20:23It's two o'clock now.
20:24It's two o'clock.
20:25Four hours.
20:26Then it won't be possible.
20:27Can you do it a little faster?
20:29In two hours?
20:30Half the problem will be cured.
20:32Excuse me.
20:33I'm volunteer 305.
20:34And I've signed up for a skin test.
20:36This is my application form.
20:45I just came.
20:52I saw on the monitor
20:53that you came in through the courier.
20:55And now you're caught.
20:56I'm so sorry, sir.
20:57I was just looking for someone.
21:00I can't believe it.
21:01I'll call you back.
21:13Oh!
21:14There's no signal on my phone.
21:19I'm sorry again.
21:20Can I have your phone?
21:22You're a very nice person.
21:24Really.
21:26Here you go.
21:28Just a minute.
21:29I'll call you back.
21:31Okay.
21:45Hello?
21:48I wanted to meet him.
21:50Just a minute.
21:51I wanted to meet him.
21:52Just a minute.
21:53I'll be right back.
21:54Doctor.
21:55Doctor.
21:56I'm so sorry.
21:57Doctor.
21:58I know this is weird.
21:59You called me up
22:00for customer service, right?
22:01I'm from that department.
22:02Number 950613.
22:04I'm here to solve your problem.
22:06You registered a complaint
22:07on our website, right?
22:09Let me show you.
22:12This is my employee ID.
22:15So you're the only customer service
22:17who's here as a volunteer
22:18to solve your problem.
22:21Take him out.
22:22I'm sorry, Mr. King.
22:23No, no.
22:24Mr. He.
22:25I'm so sorry.
22:26I didn't do it on purpose.
22:27I genuinely...
22:29I'm so sorry.
22:30Whatever happened today,
22:31I didn't plan it.
22:32It's true that
22:33I want to get this tested.
22:35I really didn't know
22:36what to do.
22:37I sent you a lot of emails,
22:38but you didn't reply.
22:40You didn't even reply
22:41to my messages.
22:42That's why I came to you
22:43directly.
22:44If you're not satisfied
22:45with the product,
22:46then it's our fault.
22:47I want to do two things
22:48for you here.
22:49First, I apologize to you.
22:52And second,
22:53I want to solve your problem.
22:54The company has decided
22:55for your sad shopping experience
22:57that you can
22:58keep the product.
22:59And we'll give you
23:00the money back.
23:01And you'll know
23:02how much the company
23:03thinks about you.
23:04We'll give you
23:05a special anniversary
23:06celebration card.
23:07Isn't that nice?
23:11Tell me something.
23:12As a customer,
23:13don't I have the right
23:14to give a negative review
23:15on your platform?
23:17Yes, sir.
23:18Forget about me.
23:19If you were in my place,
23:20wouldn't you give
23:21a negative review
23:22on the platform like me?
23:23Of course.
23:24Then what are you doing here?
23:25Are you here to convince me?
23:26Or are you here to harass me?
23:28No.
23:30It's not like that.
23:31Look, you're our
23:32loyal customer.
23:33You mean a lot to us.
23:35That's why I wanted
23:36to talk to you in person.
23:37I don't want to know anything.
23:38Okay, listen.
23:39I just want to know
23:40why you gave a negative review.
23:41That's the only way
23:42we can improve ourselves.
23:43Do you understand?
23:45She's after me.
23:48Come here.
23:50Leave my hand.
23:51Tell me what happened.
23:52There's a problem
23:53with the patent.
23:54Is Professor Jiang
23:55asking for 20%
23:56from Professor Jiang
23:57without our permission?
23:58He's even asking
23:59Professor Jiang
24:00to become
24:01an ordinary consultant
24:02in our company.
24:03Who is he?
24:04That's not the problem.
24:05I've fired him.
24:06But Professor Jiang
24:07is not ready
24:08to meet any of us.
24:09If the production
24:10doesn't happen on time,
24:11we'll have to give
24:12Mr. Wang 30%
24:13as a penalty.
24:15No need to send anyone.
24:17I'll go there
24:18right now.
24:20Mr. Yi.
24:21Don't let him in.
24:23Do your job properly.
24:24Stay here.
24:25Let's go.
24:26Hey, where are you going?
24:28It's hard to meet
24:29Professor Jiang.
24:33Let's go, Mehari.
24:36And listen.
24:37Don't come back here.
24:39Okay, bye.
24:40Bye-bye.
24:54Let's follow them.
24:55The car is moving.
25:20It's a bad idea.
25:21It's okay.
25:22Once we meet
25:23Professor Jiang,
25:24our job will be done.
25:28Sit.
25:29You won't see anything from here.
25:31Sit. Don't think too much.
25:33Not there.
25:34Here.
25:35Sit.
25:42Professor,
25:43can you really do this?
25:44You just came back
25:45from the hospital.
25:46I'm fine.
25:47Class is more important
25:48for me.
25:49Professor Jiang.
25:50I'm watching you.
25:53I'll put it here.
25:58Good morning, everyone.
25:59Good morning, Professor.
26:01Before I start
26:02my lecture today,
26:04I want to ask you
26:05a question.
26:06What is the most effective way
26:07to heal keratosis pilaris?
26:10Can anyone answer?
26:12I don't know.
26:14What should I do?
26:15Where is it?
26:17Is it here?
26:18Maybe it's on page 5.
26:19It's on page 5.
26:20Can you help me?
26:22Is this the one?
26:26Get up.
26:27You answer.
26:30Keratosis pilaris
26:31is a very common
26:32genodormin disease.
26:34It's also called chicken skin.
26:35There is no cure
26:36for this disease
26:37at the current medical level.
26:39Those who suffer from it
26:40control it
26:41with just a few skin products.
26:43There is another way
26:44to protect the external
26:45root sheet cells
26:46from overproliferation.
26:47In clinical trials,
26:48we can use
26:492% salicylic acid
26:50and urea ointment
26:51which will have
26:52a gentle and
26:53reliable effect.
26:55You answered my question
26:56very well.
26:58I have many students
26:59in this class.
27:00I don't remember your name.
27:01What is your name?
27:03My name is
27:04Hex...
27:07What are you doing?
27:09But...
27:10Leave my hand.
27:12Hi, Professor Jeyam.
27:13My name is Hex Jeyam.
27:15I am the founder
27:16of Yaman Biotech Corporation.
27:18Our company tried to
27:19meet you many times
27:20but you refused.
27:21That's why we
27:22had to meet you
27:23here.
27:24I am sorry.
27:26I am sorry.
27:27This is my class time.
27:28So, please leave.
27:30Professor Jeyam,
27:31we have come from so far
27:32just to meet you.
27:33Can we talk now?
27:34These students' time
27:35is very valuable.
27:36Please don't waste it.
27:38But...
27:39I...
27:44You agreed
27:45very quickly.
27:46They said
27:47they would talk to you.
27:49This is a university
27:50and it is our mistake
27:51to disturb the class.
27:53As far as I am concerned,
27:54Professor Jeyam
27:55doesn't want to meet us.
27:56So, why don't we
27:57launch our first generation
27:58product?
27:59I have seen
28:00all the ingredients.
28:01I think everything is fine.
28:02And we will meet
28:03Professor Jeyam again.
28:04And we will get
28:05more time from him.
28:06And after getting
28:07authorization,
28:08we will launch
28:09our second product
28:10next year.
28:11Nothing like that will happen
28:12because those ingredients
28:13are not stable yet.
28:14Second generation products
28:15are not at all
28:16and I have told you
28:17many times.
28:18We have only two options.
28:19Either we get
28:20authorization from
28:21Professor Jeyam
28:22or we find
28:23another alternative
28:24so that we can
28:25start our production
28:26very soon.
28:27Wait a minute, He.
28:28You said
28:29that we have to
28:30launch the product soon.
28:31We can't delay now.
28:32We have to work on
28:33plan B.
28:34So,
28:35let's get
28:36authorization from
28:37Professor Jeyam
28:38and stick to our plan.
28:39You said the same thing
28:40before.
28:41What?
28:42You talk too much.
28:43Hey, He.
28:44Listen to me.
28:45Where is he?
28:46Where did he go?
28:48He disappeared
28:49as soon as he came
28:50to campus.
28:54Mr. He.
28:55You?
28:56You came here too?
28:57Look, we came here
28:58to do our personal work
28:59and you came here
29:00following him.
29:01Mr. He,
29:02I just wanted to talk
29:03to you about
29:04that negative review.
29:05I don't think
29:06you should talk
29:07more than this.
29:08It's very annoying.
29:09That's what I wanted to say.
29:11Mr. He,
29:12please listen.
29:13This negative review
29:14will trouble us
29:15if we don't change it.
29:16Look,
29:17we have our reasons.
29:18What did you say?
29:19We have our reasons.
29:20And what are they?
29:24If you don't change
29:25the negative review,
29:26we'll be in trouble.
29:28Can't you understand
29:29what I just said?
29:30I said the same thing
29:31before
29:32and I'll say it again.
29:33I bought Aztec Thin
29:34from your platform
29:35which has
29:360.7%
29:37plus 5%
29:38which is
29:390.035%
29:40totally.
29:41But after buying it,
29:42I found out
29:43that Aztec Thin
29:44is very less.
29:45I don't think
29:46you should promote it.
29:47So I want to ask you
29:48if your platform
29:49only cheats
29:50with customers.
29:52I want an answer.
29:55This product
29:56is selling
29:57very well on our platform.
29:58And all the other
29:59customers have
30:00given good reviews.
30:04It doesn't matter
30:05if people know you
30:06or not,
30:07but you won't get
30:08any benefit
30:09by stunting
30:10such bad publicity.
30:11Do you know
30:12that Aztec Thin
30:13contains
30:14glycolipid,
30:15glucose,
30:16and squalid?
30:17You may not have
30:18even heard of it.
30:19Actually,
30:20it's a moisturizer
30:21and treatment.
30:22But your product
30:23contains Aztec Thin
30:24and it's an antioxidant
30:25like your publicity stunt
30:26which is cheating
30:27the customers
30:28and I won't
30:29change my review.
30:30One more thing.
30:31Stop following me.
30:32Do you understand?
30:33Why is he so arrogant?
30:34Are you done?
30:35Come.
30:36Listen,
30:37this girl
30:38is very hardworking
30:39just like you.
30:40Don't you think
30:42so?
30:43Ms. Jiang!
30:44I've been thinking
30:45it's you.
30:46What a coincidence!
30:47What are you doing
30:48at the university?
30:49I came here
30:50for some work.
30:51If you have time,
30:52can we have a cup of coffee?
30:54Yes, sure.
30:56How are you?
30:57Better than before.
30:58That's great.
31:03Lead Abu,
31:04what are you doing?
31:05Explain it to me.
31:06I have written
31:07everything clearly
31:08in the report.
31:09Our product
31:10is not authentic.
31:11That's why
31:12the customer
31:13filed a complaint.
31:14The sales department
31:15should talk to the manufacturer
31:16so that we can
31:17improve our product.
31:18Who do you want to contact?
31:19Who do you want to improve?
31:20Lead Abu,
31:21why don't you say
31:22it's someone else's fault?
31:23I didn't mean that.
31:24I...
31:26Don't be so tired.
31:27Tell me,
31:28how can you
31:29question our sales department?
31:31I'm fed up.
31:32You are all useless.
31:33Customer service
31:34is your job.
31:35And you have
31:36trained for it.
31:37Look at you.
31:38You reach the office
31:39when you are tired.
31:40You drink some water.
31:41You type on the keyboard.
31:43And you sit comfortably.
31:44And you send emojis
31:45to the customers.
31:46And you call them
31:47honey and sweetie.
31:48That's all you do.
31:49That's all you do.
31:50Even a donkey
31:51can do that.
31:53Look,
31:54if you blame
31:55the sales department
31:56again,
31:57then...
31:59then I swear
32:00on my favorite cup.
32:02All the bonuses
32:03and incentives
32:04you have collected
32:05this month
32:06will all disappear.
32:07They are going
32:08to disappear.
32:10And one more thing,
32:11customer is God.
32:12Learn to focus
32:13on the customer.
32:14Stop focusing
32:15on these products.
32:16Okay?
32:17Mr. Xiao,
32:18he is the God
32:19who has told us
32:21that we should
32:22focus on our products.
32:24That's what I...
32:32This God
32:33has sharp eyes.
32:34If I remember correctly,
32:36then publicity
32:37is not the responsibility
32:38of the sales department.
32:39It is the responsibility
32:40of your friends
32:41who work
32:42in the marketing department.
32:43Got it?
32:45Leader Wu,
32:46learn to solve
32:47your own problems.
32:49And then
32:50keep blaming
32:51Chan Jiayi.
32:57I don't need an excuse.
32:58Is this your first day
32:59at work?
33:01Think about your position.
33:03Why will the customer
33:04adjust according to you?
33:05You have to deliver
33:06according to your needs.
33:08If you can't,
33:09then retire.
33:10Go.
33:18Ms. Chan,
33:19why are you so angry?
33:21I can't handle
33:22a little stress from people.
33:24I have to treat them
33:25like Buddha.
33:26Calm down.
33:27The company has hired
33:28some interns, right?
33:30Choose a good one
33:31from them.
33:33Okay?
33:34Don't be angry.
33:35What do you want?
33:36You never come here
33:37without a reason.
33:39You are so smart.
33:41Look at her.
34:03All the products
34:04on the market
34:05have been tested
34:06thoroughly
34:07and investigated.
34:08According to this report,
34:09their hard work has been wasted.
34:11The procedure can't
34:12start again
34:13just because you say so.
34:15It's okay if it's true.
34:16If it's fake news,
34:18who will be responsible?
34:20Me.
34:21I'll take the responsibility.
34:24You don't understand me.
34:25I'm not alone
34:26in this department.
34:27If anything goes wrong,
34:28Mr. Fan,
34:29we'll ask everyone.
34:34But what if
34:35the customer is right?
34:38That's what I'm afraid of.
34:40I'll investigate him.
34:42Do one thing.
34:43Ask the customer
34:44why he wrote
34:45such a negative review.
34:46We'll be able to do something
34:47only if we know
34:48the reason.
34:53Ms. Jian,
34:54this is what
34:55I expected from you.
34:56I think
34:57I've come to the right person.
34:59Nothing is possible
35:00without you.
35:01Stop fooling around
35:02and get to work.
35:05Love you.
35:20I need detailed information
35:21about the AstraZeneca serum.
35:24I need its preservative system test,
35:26body safety evaluation.
35:29Find out everything in an hour.
35:34Okay.
35:41It'll take us an hour
35:42to get from here to there.
35:43So, you can rest.
35:44Okay?
35:46You are...
35:48I'm sorry.
35:49My name is Linking.
35:51Why didn't my dad come today?
35:53Actually,
35:54the chairman has an important meeting today.
35:55That's why
35:56I was sent here
35:57to pick you up.
35:58After the meeting,
35:59he'll be on his way home.
36:01Which position are you in?
36:04I'm his special assistant
36:05and general manager.
36:07Special assistant?
36:09We've never met before.
36:12Before you went abroad,
36:14I was just trying to
36:15make my rank in the company
36:17in the legal department.
36:18That's why.
36:20In such a short time,
36:22you became my dad's
36:23special assistant
36:24by making your rank.
36:26By the way,
36:27which family are you from?
36:30Lin family.
36:32Lin family?
36:34I'm kidding.
36:35I'm not a local here.
36:36I used to live in Shanghai
36:37after my post-graduation.
36:39So, without any connection,
36:41you reached
36:43such a big position
36:44in such a short time.
36:46Mr. Lin,
36:47that's a good thing.
36:48Along with promotion,
36:49I also want to do good work.
37:04Listen,
37:05I've kept some gifts for you.
37:08Gifts? For me?
37:09Yes.
37:10These are some dietary supplements
37:12that your father
37:13asked me to give you.
37:15And this is a cosmetic box
37:16that you have to give
37:17to Mrs. Lu.
37:19What does it mean?
37:20Because you must be busy abroad.
37:22You won't have time
37:23to buy gifts.
37:24So, this plan was prepared.
37:26You want to impress dad
37:27through me?
37:28It's not necessary.
37:29Now I know
37:30how you got that position.
37:31How did you get it?
37:33Oh, God!
37:40Mom!
37:45My heart is at peace
37:46after seeing you.
38:01Mom!
38:31Mom!
38:51Who is he?
38:53Oh, yes.
38:54He looks good.
38:55What are you doing?
38:56Give it back to me.
38:57Tell me who he is.
38:58Hey!
38:59So, you've started
39:00hiding things from me.
39:01I'm not hiding anything.
39:15Wait, ma'am.
39:16You can't go in like this.
39:18Wait.
39:19Look,
39:20I'll call security.
39:22Okay.
39:23No need for that.
39:24My brother-in-law, Mr. He,
39:25tell him that I'm here
39:26to meet him.
39:29Your brother-in-law?
39:43Mr. He,
39:45a woman is here.
39:47She must be the one.
39:48The one from yesterday.
39:49Is she here to change
39:50her negative review?
39:51Listen, He,
39:52this is your chance.
39:53Don't lose it.
39:54Hello.
39:56So, how are you?
39:57It's only been two years
39:58and you've found
39:59someone else.
40:01I see.
40:03So, you're here.
40:05Will you have something to drink?
40:07No.
40:10I'll just sit here.
40:16Okay.
40:17You go.
40:18Let's go.
40:20You had a hard time
40:21because of me.
40:23So,
40:24I'm not ashamed at all.
40:25How's your life
40:26out there?
40:28Are you still worried
40:29about me,
40:30brother-in-law?
40:32Do you need any help?
40:34I just wanted to see
40:36how happy you are
40:38and how you're
40:39enjoying your life.
40:42I wanted to see
40:45if you could
40:46forget my sister.
40:51Look, I...
40:52Look, I...
40:55I've already explained
40:56everything to you
40:57two years ago.
40:58There's no point
40:59in your explanation.
41:01Just remember
41:04that I'll find out
41:05what happened
41:06that day.
41:12I'm sad about it too.
41:16But it doesn't matter to me.
41:19It doesn't matter to you?
41:20What does it matter to you?
41:23You proposed to her.
41:25What happened that day?
41:26Tell me.
41:52I'm sorry.
41:53I'm sorry.